Kallal Vacation Packages

The bones of the hotel is beautiful, it’s safe, centrally located, the staff is very helpful. There are extras like clean bottled water etc. The 3rd floor restaurant is fabulous and affordable. 👍 The upkeep and basics of the hotel were poor. The lovely glass shower had moldy caulking, the door didn’t close so water got all over the bathroom. The sink leaked and had to be repaired. The fan was coated in dirt. They were super stingy w toilet paper to the point of stranding me once 😳. They only gave two worn bath towels… no hand towels or face cloths… even if you asked for more. They took the 2 bath towels to launder each morning and must not have enough stock to replace… so they had to wash/dry and return late in day. So often we were without any towels throughout the day. The bed was not plush… so firm and without padding my back got sore. It was advertised as 5-Star, but clearly it wasn’t - at least by western standards.

The hotel staff took extra effort to arrange breakfast for us for next day as were leaving early. They packed our breakfast nicely and kept it ready by the time we came to the lobby. They also helped with roll out beds for one of the rooms.

Food was good, upholstery unclean, room was cramped and the photos shown in the pictures dont quite match with what is in the room. Service was good but the hotel upkeep and the furniture in the room was disshevled