Java Vacation Packages

This hotel is beautiful. All of the staff is nice, respectful and competent. My room had problems and they came to fix things immediately. The rooms are small but are designed moderately well. But it's inconvenient to have to go to the second floor into a restaurant to cross over to your building. I didn't like the fact that I had old sheets. The balcony door was also locked but probably because of safety concerns. That meant that the only source of natural light I had was either outside of my room or the bathroom window. All of the drains were clogged and the filter in my AC unit had to be replaced by the time I got there. I believe if they make more maintenance rounds this place could be nicer. Ultimately I was happy with the place for the price. But I do believe they could do better. Once again, they have an amazing staff and I really appreciate all the service provided to me by their staff.

Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening. Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events.

Very good location and walking distance to the Pakuwon Mall. We stayed at the Executive Room 2 Bedroom Apartment and it was spacious and very comfortable. I think the only downside was that the second room did not have a TV inside, as kids should be able to enjoy some entertainment at the room if they like to relax. Everything else is convenient. Will stay here again sometime for sure.