Hotels in Idylwilde, Harbor Springs

"Really nice staff - "

"Staying at the Crooked River Lodge is like coming home. We love staying here. Great value for the money. We will always be back!!"

"Cute lodge, good breakfast, nice Pool and hot tub area "

"Clean room"

"def a diamond to stay at, esp in the winter!"

"The hotel downstairs entry area, pool and hot tub are all nice. Staff was friendly and the shuttle was very convenient for getting to and from the casino. There is a nice fireplace downstairs with a TV and couches for relaxing. However, there is no restaurant on the premises and the bar area they have is closed. They said it didn't have enough use to keep it open. The continental breakfast is bad, serving the same egg beaters and sausage EVERY day and they weren't good. The rest of the breakfast with tiny yogurts, bad english muffins and a toaster that took forever and barely worked were all disappointing. How much does a new toaster cost, really? The breakfast ends at 10 AM but they don't even leave coffee out past that time. Also, disappointing. It appeared they had no money to make improvements, which is hard to believe. The toilets sound like a jet engine when flushed and can be heard from all the surrounding rooms near your own. No way can your partner sleep through it, if you get up at night to use the bathroom. That needs to be fixed! Everything is geared around getting you to go to the casino for food, drinks and hopefully to get you to gamble. All of that, made it an ok but not great place to stay. Could be much better with a few improvements. "

"yes"

"There was a very intense snow storm on the day I was to arrive. So, Stephanie, from this Best Western motel, personally called to inform me of the dire driving conditions and of the limited staff and services that would be available, should I decide to come. Her proactive, safety minded information helped me decide that I should cancel my trip up north. She also took care of cancelling my reservation. Stephanie seems to be a truly caring and kind person who goes out of her way to serve and help others. This motel is so lucky to have her working for them. Thank you so much, Stephanie. Marie "

"Needed a room because mackinaw bridge was closed."