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"Friendly staff, fresh breakfast made to order, fantastic location, nothing too much bother for the staff. Highly recommend "

"Poor customer interaction"

"Have stayed at Ardoe a few times and the standard is always the same,,,excellent ,,from check in staff,,,housekeeping and restaurant ,,,love it there ,,,so much so that we go back in two weeks 😀"

"Excellent service and a beautiful cooked breakfast can't fault the hotel"

"Great place for a one night stay. All very nice. Very quiet considering a busy bar downstairs. Only downside was outside door to bar bins was beneath our room and staff periodically emptied glass during late evening which was a bit loud"

"We stayed 2 nights and paid £114 per night for bed and breakfast in a Heritage room called Irvine. The soundproofing in the room was shocking with a loud humming noise coming from behind our bed and the noise of doors slamming and guests talking. When I reported this to receptionist she acknowledged that the humming noise was from the room next door’s plumbing. I was not offered a different room. We were visited by both a spider and cockroach in the bathroom. I would therefore strongly recommend not to stay in the room called Irvine. The breakfast was OK. The croissants and muffins were fresh but when they were gone they were gone. My advice is to go for breakfast early. The porridge from the menu was very good and I would recommend it. IMO the property needs a lot of money spent on renovation and as an example the windows need replacing throughout the property. IMO most of the younger staff need extra training to help them understand better customer service. Overall our stay was a below average experience for a 4 star hotel, but reasonable value for money."

"Good location "

"A nice breakfast and clean, warm bedroom"

"The hotel was in a fantastic location and most of the staff were helpful and fairly friendly. The toilets are not easily accessible for guests with mobility problems and the vegan meal was dreadful."