Crathes Castle and Gardens Tours and Activities

Not the hotels fault but very noisy but there was a wedding on but at 02.15 heard pouring water got up and water was coming through the ceiling and down the door from the upstairs room tried twice to call reception no response got dressed went to try find someone before any more damage was done found someone who came up to address the issue. Person had passed out drunk in shower with water running hence the problem got back to bed 30 min later water slowly stopped after 45 min. Ordered full breakfast forgot our bacon and sauce which we asked for which came 10 min after we had finished. Hotel itself was a 10/10 but we were unlucky after travelling for 11 hours to get there.

One of the last few hotels that is worth the price and still keeps up cleaning standards. Room and bedding were clean, and the bathroom had still been maintained with good toiletries- I have never had a poor bathroom staying in any Mercure hotel! Even for a single room this was spacious. Only let down was that the lights seemed to be broken so only had one working lamp, and the bathroom extractor fan was not working either, carpets could do with upgrading. Otherwise, pleasant stay with helpful staff!!

Room was spacious and very clean. The evening meal was delicious. Staff were very helpful and friendly.