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Top Central United States Hotel Reviews
Hyatt Place Nashville Downtown
10/10 Excellent
"After taking a red-eye flight, we arrived at the hotel around 8:00 a.m. exhausted and simply hoping to take advantage of the Hyatt’s early check-in options. Before I could even finish explaining our situation, the desk agent, Jazzmin, immediately blurted out that early check-in would cost $100. When I asked about the hotel’s actual policy and explained that Expedia and the Hyatt website indicated the fee was $50, she repeatedly insisted, “No, it’s $100,” without providing any further clarification or explanation. I honestly wonder how she planned to charge us that $100 since it wasn’t part of their standard fee. Thankfully, a young man later assisted us with the check-in process and placed us on the queue to receive a phone call when our room became available (an option that Jazzmin didn’t do or inform us of). Unfortunately, after traveling overnight, I expected a more welcoming and professional experience, and the way this situation was handled by Jazzmin left a very disappointing first impression of the hotel. That said, the young man was professional and his helpfulness was a 10 out of 10 (I wish I got his name). All that being said, the hotel itself, and all other staff members were great. Its proximity to Broadway was a short walk and there were good dining options around it. The free breakfast was what you’d expect from a hotel and was a great start to the day. I would definitely recommend staying at this hotel and would stay again if I return to Nashville."
Hilton Chicago
10/10 Excellent
"My stay at the Chicago Hilton was truly exceptional. From the moment I arrived, I was impressed by the beautiful and elegant surroundings, outstanding amenities, and impeccable service. The staff were gracious, attentive, and professional, making the entire experience feel warm and welcoming. The hotel itself is absolutely gorgeous, with amenities that exceeded my expectations. I look forward to staying here again and would highly recommend the Chicago Hilton to anyone seeking a memorable and luxurious experience in Chicago."
The Chicago Hotel Collection Ambassador Gold Coast
10/10 Excellent
"Property was clean in perfect location. Close to restaurants, shopping, and the beach"
The Chicago Hotel Collection - Magnificent Mile
10/10 Excellent
"Room was comfortable & very clean. Staff was very accommodating."
Congress Plaza Hotel
8/10 Good
"My stay was great. But the hallway was off putting."
Hyatt Regency Chicago
10/10 Excellent
"great location"
Magnolia Hotel Dallas Downtown
10/10 Excellent
"Me and my husband loved the hotel but the parking is a little tricky since you have to use valet. But the guys were super friendly and helpful."
Bourbon Orleans Hotel
8/10 Good
"I have stayed here about 8 times now since 2014. It’s a beautiful hotel, with a beautiful lobby and pool area.. that said, it is a shame it feels like it’s been let to fade.. I paid for an extra upgrade upon arrival. That room had a broken closet, a barely working AC, a bathroom door that didn’t close and had a hole in the bottom, and had several spots where the wall was fixed but it looked like no one sanded down the spackle and just painted over it. There was also sticky blue stuff on the wall. I called and had they moved my room changed in day 2. I had tried to do this on day one at night, but when I called the front desk numerous times, no one picked up. I’m n the way out the door on day 2, I stopped by to tell the front desk, they said we need to move your room now. I said, we’re on the way out to reservations, and they asked we go back now and pack the stuff up and move. We ended up doing that. The second room we got was perfect tho, no issues, clean, beautiful, in working order. I was offered no discount, apology, or anything, even after paying foran upgraded roon upfront, notnundetstsndinf that. The pool area is still the highlight, it’s beautiful and relaxing.. it just needs some cleaning and upgrades, it’ll be great. poolside service for drinks and food is phenomenal. Here’s my issue. The bar used to be outstanding and creative with fresh cocktails, now it’s gone lower end drinks with mixes. The atmosphere has gone from authentic to a more commercial."
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