Casino at Terrible's Hotel Tours and Activities

The stay was good, it just need a few updates like the showerhead, shower curtain. But overall it’s a nice place to stay.

I enjoyed my stay. 1st of all was my room was very clean and spacious. I did experience a maintenance issue on night one, and after letting the front desk know they arranged to not only move me to another room but upgraded me to an executive suite. Check in was speedy. The monorail was convenient and the indoor connection to the Paris hotel made it a short walk. The Horsepool opened late one day but we also had access to the Paris pool . I also enjoyed that the air was not filled with smoke. I would define stay here again .

I was quite disappointed with my experience. The room didn’t feel clean and didn’t meet the standards I expected from a higher-end hotel. The staff were less than friendly, with many being quite rude. The food was terrible; we ended up spending $160 at the restaurant, and the potatoes were inedible. The steak had no flavor, and even the Brussels sprouts were of lower quality than what you'd find at Walmart. We felt cheated and left the restaurant hungry. However, I must commend the two gentlemen who served our food—they were excellent and the main reason we chose not to voice our concerns. On a positive note, Melanie, the barista, was fantastic and truly saved the hotel's reputation. Starbucks clearly knows how to deliver great customer service, and they could teach the hotel staff a thing or two. Overall, it was disheartened. My husband had a business trip, and we joined him, covering the cost of our own room. While I try to avoid regrets, I can’t help but wish we had chosen a different place to stay.