Casa de Oro-Mount Helix Vacation Packages

Loved the pool options

Overall, had a good stay. The location of the property made is extremely convenient getting around Gaslamp. Property was clean and the staff were great. There were a couple of issues that prevented me giving them 5 stars that I’ll elaborate on. 1) When I called the main the desk to get some additional towels delivered, I was put on hold for quite some time, probably a good 30 minutes. Not sure if they were short staffed or just forgotten about but those things leave a sour taste when it comes to hospitality. Eventually, we just tracked down a maid and grabbed towels from them. 2) We were given a ADA room, which was probably the only room they had available at the time we checked in (1:45PM). It wasn’t a bad thing but the bench inside the tub made it very inconvenient to shower since it took up nearly 1/2 the tub. Other than those things, I would probably stay here again and get a regular room.

침대, 매트리스가 정말 좋아서 잠을 너무 잘 잤어요. 방에 네스프레스 커피 머신이 있어서 너무 좋았어요.

Very convenient, and staffs are friendly

Very clean property that treated us like VIP customers.