The Preserve at Jordan Lake Tours and Activities

There was no one at the front desk when we checked in and we had to wait a while for someone to appear. The elevator was not functioning when we checked out.

Excellent, friendly staff, delish food, luxury and relaxation, spa was top notch. Very accommodating hotel and spa.

The property was generally clean, pleasant, and about 5 minutes from RDU airport. Good for a stay when you need to be near the airport especially for an early morning flight. Our first room had an AC unit that squealed horribly. Maintenance was unable to resolve so we moved to a different room. The gym is small and had a strong musty/mildewy smell. It was bad enough I elected not to do my usual workout routine. The breakfast was the real disappointment, especially since it was $15 per person. Eggs were overcooked, tasteless and rubbery. The breakfast sausages were truly inedible. Oatmeal is usually a safe last option, but the cook forgot to make it. The only two bright spots were the fresh melon and the bagels. Certainly not worth the price.