Find Hotels by Independent in Zippers

"The pools were great and excellent for enjoying with family and young children. Overall the hotel amenities were very good, the staff was excellent and always looking to help and provide a very enjoyable experience. The main buffet restaurant always had great quality varied food options. We also tried 2 of the dinner restaurants and the food was good but the service was less efficient and poorer than in the main buffet restaurant since they had less servers staffing those restaurants. Our main issue was our room, a Junior Suite Ocean View Double. The door to the room was on the backside of the hotel facing the busy highway and the services side of the hotel in tower 4 so it was very noisy for the road and garbage trucks/services/main AC room for the hotel. The room’s furniture was also dated and not in the best condition or cleanliness. Both beds were unstable and we had several other issues with the room that we reported that the staff helped resolve. We would certainly stay in the hotel again and would recommend it, but would look to stay in a different part of the hotel that also offers a room in better condition. "

"The pool was fun, the food was great, rooms clean."

"Lovely stay! "

"Great location with plenty of safe areas to walk. We ended up taking the shuttle to Sunset most nights for more food options, as the buffet at Rosé was just average. The gyms at both Rosé and Sunset were clean and well maintained, which I appreciated. Beach was nice for swimming! The biggest downside was the lack of evening entertainment. More music around the pool or beach would have made a big difference. There was only one karaoke night during our nine-day stay. Overall, a nice place, but it could use more energy at night."

"Great property building very nice very well built clean new and beautiful, but adjacent to unfinished land and area, which makes it not possible to walk around. It’s good for someone that knows the language around and has a car to drive around because nothing close by. It has an attached restaurant which does not belong to the property, but it has friendly staff and good food. Not a vacation place but a nice property to stay. "

"Stay was great ! Great music and food!"

"Want to start off my saying the staff at this resort is top notch .. everyone was very friendly , most would remember your name . Pool - older but never had to fight for a chair , clean .entertainment staff was energetic , hospitable and amazing .. top mentions to Carlos , Carmen , Norma but all were great ! Room - LOVED my marina view which I didn’t think I would enjoy versus ocean but it was incredible .,the first resort the AC was almost Too cold . Food - well done for AI .. the servers in the restaurant all hustled their butts off to make each meal perfect . Food was good with many options . I just wish churros were available everyday !! Suggestions - please invest in updating the fitness center .. much , much too small- any more than 4 people and were tripping over each other and dumbells were always in use and it was busy everyday .. make the facility twice as big , two complete dumbbell racks are needed along with new machines . ( leg machine and cables were the only updated pieces ) Also a night time or really early snack shack would be great for grabbing something before breakfast opens at 7 for catching early flights or those who wake up really early .. "

"We booked an all-inclusive through expedia. Flight was cancelled the morning we were to leave. We’re left hanging with no room and neither expedia or the hotel offered us a room. Had to pay out of pocket. We spent over & above with spa packages & meals throughout the week. Hotel couldnt even give any discount & soaked us to stay one more night for next flight out. Very disappointed. Food was mediocre at best as well. Would never stay again. "

"Staff was great. The rooms are a bit dirty food was not good "