Yen Lac Vacation Packages

Very central and the staff are the most kind and attentive people. I booked my tours on get your guide but Rosie at the hotel showed me better quality crusies at the same price but with added convenience of hotel pickup and drop off. And better tours than what I had booked. I ended up getting the biggest suite on the cruise and upgraded free to a luxury line at no added cost. The hotel has a good relationship with the best tours. Rosie at the hotel is the best booking tours. Best ones at best price. and I feel they make sure they put you on the best adventures and tours. One tour we stoped at a store on way to the 2 day cruise. They sell art made my handicapped people I bought something and forgot an expensive high speed fan at the store. I realized 10 minutes after leaving. I simply messaged the hotel on WhatsApp and told them. The staff knew the driver and called him and had him pickup this fan on his way back. While I was on the cruise I see a text with a photo of the fan securely in Staffs possession at reception. They didn’t need to do all the effort and calling and asking the driver to detour and drop it off at hotel. I never imagined a hotel and their tour group would do all of that. In this hotel you’ll find a tastefully done boutique hotel with good style. Kind and helpful and attentive staff. That go out of there way to be more helpful than any hotel I have ever stayed. I’ll back to Vietnam and I know exactly where I’m staying. This hotel.

⭐⭐⭐⭐⭐ Fantastic hotel with clean rooms, an excellent breakfast selection featuring fresh food and daily variety, and outstanding staff who were always polite, welcoming, and helpful. Great value and a wonderful experience overall. Highly recommended!

The staff were very friendly and helped us find food to eat (halal).

The hotel was a haven amidst the chaos of Hanoi. All staff were very professional and friendly, and keen to make our stay as enjoyable as possible by offering sightseeing suggestions. Nothing was too much trouble. Very good food in the restaurant and the rooftop bar was a great place for a cocktail. The swimming pool was very small - not really big enough to swim - but they have limited space on the rooftop. A very well located hotel right next to the Cathedral.

Very helpful and friendly staff