Yaba Vacation Packages

Spa was amazing! Accommodations were great staff friendly! Only complaint my room was by the bar so I couldn’t sleep!

Everything went well. Except for the Front office supervisor or manager, the lady in glasses. She is not hospitable and not willing to attend to guest's request. She needs more training on how to respond to guests while under pressure. The receptionists, Chiamaka, Happiness and porter on duty are superb. Everything else was nice, room clean and well decorated. I enjoyed my stay. I will still come again.

I stayed at this resort for one week over the New Year holiday with a group of friends. While we were excited to celebrate at the property, our experience was unfortunately disappointing. The customer service at the front desk was unacceptable. Several staff members were dismissive and rude during our interactions, and one of the managers we encountered displayed the same unprofessional behavior. This made what should have been an enjoyable holiday stay feel uncomfortable and unwelcome. Additionally, the bathrooms in our unit are in need of preventative maintenance. The shower areas require improved caulking, and there was visible mold present. These issues detracted from the overall quality and cleanliness we expected.

The staff could’ve been more pleasant and warm, the check-in process was somewhat chaotic.