Find hotels near Wild Animal Lagoon, West Yarmouth from CA $116

"Great time"

"Property is in a great location but staff was less than expected. When I told them the dispenser for body wash was empty, they wrote in my account (and my receipt) that I complained. I just told them about it because I had previously said we didn’t need room maintenance during our stay so they weren’t coming. Expedia tells you that it’s “all in pricing “ and what you have to pay at the hotel. When I got to the hotel they charged my card more than what Expedia said they would because there was a charge for parking. When I asked what the whole charge was for, they said for breakfast. Breakfast basics consisted of coffee and a granola bar or stuff you get in a vending machine, nothing hot. The next day they charged my card an additional $115 dollars without even a conversation. When I asked about that they said it was for my dog, even though when I searched on Expedia it was for properties that accepted pets so it should have been included with the total dollar amount on the website. I wouldn’t have booked the reservation had I known it was not already added. I also missed an indoor pool and workout room. The pool was outside and not opened yet. Although the property itself was clean and maintained I probably will not book here again "

"Great hotel it was honestly beautiful. Only reason I didn’t give five stars is we lost power around 6am to the room. Staff were suppose to be in at 7am. Walked down and called and no one answered until 730am. They finally came and switched the fuse to the room and everything was fine after that. "

"The hotel was clean but needs a little updating . Staff was wonderful . "

"Stay was ok- room was clean. The rooms do NOT have microwaves. We pick here because of the indoor pool and hot tub- however they close them as it it off season. "

"The staff was very friendly. They were attentive. "

"Good price"

"Was a great time with family for the basketball tournament "

"We stayed during the blizzard of 2026, so it may have been a harder time to keep everything clean, but the carpets on the stairs and in the hallways were very dirty, and the door to our bathroom wasn’t wiped down. Breakfast was good if you steered clear of the eggs and home fries and just stuck to the bagels and pastries. Again, that could have been a staffing issue due to the storm. Staff was vey friendly and I am thankful they had lights and heat, and the kids had a blast in the pool, just wanted to be honest with my review. "