Waterfall Country Vacation Packages

We had a really nice 2 night stay, we checked in earlier as our room was ready, which was a lovely start. The hotel was beautiful, the service was excellent, the bed was very comfortable, the shower hot and powerful. We enjoyed some nice food in the atrium bar, a lovely afternoon tea in the 1853 restaurant. And some nice 6 oclock gin on the terrace - all with fantastic service. The only negative was the room was so hot it was uncomfortable, a fan was provided and was really needed. There was also a huge generator outside, and the loading bay was noisy. (room 6 - junior suite)

The Michelin star restaurant was amazing! What a fantastic dining experience. We stayed in a cottage which was so comfortable and luxurious. The spa was top notch!!

Loved our stay at the Old Bell. Faultless. Super friendly staff, hotel, town and food perfect. Would go back tomorrow

Overall, the hotel is very pleasant and well-presented. However, our room (35) had virtually no water pressure in the shower, which was frankly shocking. It’s difficult to understand how a room in this condition is still being offered to guests in 2025. In contrast, our family’s room had a newly renovated bathroom and functioned perfectly well, so the difference was quite stark. Additionally, although we arrived late, the check-in process was unnecessarily slow. Despite having emailed a month in advance to confirm that we were bringing our dog—and receiving acknowledgment of this—the hotel initially claimed no dog-friendly rooms were available. While they eventually accommodated us, we were told our dog would need to be on her “best behaviour,” which felt unnecessarily pointed given the prior arrangements.