Incredible staff and lovely bonuses!
I want to emphasize that this is a 3 star accommodation, and if you are not familiar with the star system in Europe you should definitely look it up before booking so you can have reasonable expectations. That being said, in so many ways Hotel Abbazia exceeded our expectations. We knew it would cost more to stay on Venice, but after reading reviews online and in Rick Steve's, I am so glad we paid the bit extra and choose Hotel Abbazia. If arriving by train, the location is unbeatable--close to vaporetto stations, the bus terminal, and train station while still being very peaceful and quiet. We had a basic triple room (304), which was in need of major updates (water damage in the bathroom, dated and dusty fabric wall coverings and headboard), but was fairly comfortable and air conditioned. The breakfast had an excellent selection of hot and cold foods. The sala and garden are just as pictured--comfortable and elegant. Above all, the staff is incredible. I want to especially thank the front desk clerks, Fabio, Matteo, and one more who "chatted with me" through Expedia before we arrived. Not only were they professional, but extremely kind and gave great advice and service. We were able to drop our bags off long before check-in (and found them safely in our rooms!) and we were able to leave the bags long after check-out. Fabio even let us sit in the Sala to take a break before our train. All the staff were incredible and made our stay memorable and comfortable!