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Palazzo Marcello Hotel al Sole

3.0 star property
Discover a haven where city charm meets attentive service. Indulge in a delicious breakfast buffet before exploring iconic landmarks.

Choose dates to view prices

Experience the charm of Palazzo Marcello Hotel al Sole, located near Port of Venice and Rialto Bridge. Start your day with a breakfast buffet, then unwind in the garden or stay connected with in-room WiFi. Enjoy helpful staff assistance for tour planning and luggage storage, as well as 24-hour front desk support.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Guests booked in a Flexible Room (Room change) category may be required to change rooms during their stay.

On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Renovations and closures

This property is closed from December 7 2026 to December 25 2026 (dates subject to change).
The property is closed between January 8 and February 2.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day

Service animals are welcome, and are exempt from fees

Up to 22 lbs per pet

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 85.0 per day

Cribs (infant beds) are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 50 per day (2625 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 85.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Palazzo Marcello Hotel al Sole pet-friendly?

Yes, Palazzo Marcello Hotel al Sole allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Palazzo Marcello Hotel al Sole?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Palazzo Marcello Hotel al Sole on May 26, 2026 start from CA $360, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Palazzo Marcello Hotel al Sole?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Palazzo Marcello Hotel al Sole?

Check-out is at 11:00 AM.

Where is Palazzo Marcello Hotel al Sole located?

Located in Santa Croce, this hotel is within a 10-minute walk of Piazzale Roma and Grand Canal. Port of Venice and Rialto Bridge are also within 1 mi (2 km). Venezia Tronchetto Station is 19 minutes by foot and Venice Santa Lucia Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 390 out of 865 reviews
Rating 8 - Good. 346 out of 865 reviews
Rating 6 - Okay. 98 out of 865 reviews
Rating 4 - Poor. 23 out of 865 reviews
Rating 2 - Terrible. 8 out of 865 reviews

Reviews

Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with lots of character in great location. Room showed a little age but was functional and clean. Friendly staff.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Pofen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and convenient location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind staff, good location
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Katelyn

Liked: Cleanliness, staff & service
Great location and wonderful staff in a cool authentic Venetian hotel. Hotel itself was a bit tired. The towels, bedding and furniture was well worn. No air conditioning before April 15th. Overall, a good value and nice place to stay in an expensive tourist city.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with setting up any tours or transfer services when needed. We liked the fact that you could drop off your room key when you left and picked it back up on your return. This took the worry away of losing your room key. We loved the greenery in the cozy court yard and the breakfast provided to start off ones day. The only complaint or improvement would be with providing a more comfortable bed in the room to sleep in. My wife and I both woke up with stiff lower backs in the morning. We only really slept 4 to 5 hours of sleep tossing and turning trying to get comfortable enough sleep.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
Our room was very cute! The hotel was very clean and the staff were exceptionally nice and helpful. Checkin/out was a breeze! Breakfast was wonderful too! We would definitely stay here again.
Our double twin room
View from our balcony
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms and the staff were great at the hotel the breakfast was buffet and had tons of food and options.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very short walk from bus station and close to Peoplemover and train station. Lovely rooms, comfi beds, great breakfast and nice staff. Enjoyed our stay thank you.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were awesome here and so accommodating. The location is good and the place has everything has everything you need for a decent price.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marcelyn

Beautiful room and great location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely nice and friendly, would definitely stay here again when we visit Venice.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was in an excellent location Staff was excellent breakfast was very good. Gondola ride right out front
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Qiujian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs, good location, nice breakfast.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent with customer service and recommendations for food and activities. This is an older hotel but nice amenities with a nice garden area and bar.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Staff

Staff was very good. Friendly and very helpful. Great location, historical old palace vibe in lobby and garden are was cool. Rooms were clean but a little dated but adequate for our stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Allowed early check-in. Convenient short walk to/from Piazzale Roma for non-stop, luggage-supported ATVO bus to/from Venice Marco Polo airport.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access from the train station with luggage. We had a canal view room, it was huge with a very nice view of the canal. Breakfast was very good, unfortunately due to the weather we were not able to enjoy the courtyard, however, it looks great. All the staff were very freindly and helpful at all times. Would highly recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy and worth it
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel for the price. Charming building, very close to station and entrance to the island. Staff were very helpful. Air conditioning was excellent and everything else was very comfortable.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities
Great hotel, located near to all the major attractions, walking distances to Rialto, palace, churches plazas,10 minutes walking distance to train and buses stations, close by restaurants, gondola services and ferry services. Thumbs up!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

James W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great old palace - wonderful stay

Hotel is in a great location and we had a great stay. Try to get a room with a canal view. Luca at front desk was super helpful.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property staff is great fantastic breakfast
Stayed 2 nights in May 2024
Verified

6/10 Okay

Mark

Liked: Staff & service
Great location for entering and exiting Venice. It was an 8 min walk from the train station and a 5 minute walk to the taxi stand. Gondolas are right in front of the hotel. Breakfast was very good.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

MARGARET ANNE

Liked: Cleanliness
Off the "beaten track" but convenient - easy to get to all attractions.
Stayed 3 nights in Mar 2025