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Holiday Inn Express Vancouver-Metrotown (Burnaby)

Star Rating
2.5 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
1,148 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Metropolis at Metrotown
    6 min walk
  • Popular Location
    Pacific Coliseum
    10 min drive
  • Airport
    Vancouver, BC (YVR-Vancouver Intl.)
    20 min drive
  • Popular Location
    Simon Fraser University
    24 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Executive Room, 1 King Bed, Non Smoking

    4.8/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Executive Room, 2 Queen Beds, Non Smoking

    4.2/5 guest room rating

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, Non Smoking

    4.2/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed with Sofa bed, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed, Non Smoking (SKYLIGHT ONLY)

    4.3/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed with Sofa bed, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 Queen Bed, Non Smoking

    4.3/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Queen Beds, Non Smoking

    4.6/5 guest room rating

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Double Beds, Non Smoking

    4.3/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details

About this area

Burnaby

Located in Burnaby, Holiday Inn Express Vancouver-Metrotown (Burnaby) is in the business district and connected to a shopping centre. Capilano Suspension Bridge and Harbour Centre are notable landmarks, and the area's natural beauty can be seen at Queen Elizabeth Park and Stanley Park. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. Our guests appreciate the hotel's quiet location for the sightseeing. It's also convenient for public transport: Metrotown Station is just steps away and Patterson Station is 9 minutes by foot.

What's nearby

  • Popular Location
    Metropolis at Metrotown - 6 min walk
  • Popular Location
    Pacific Coliseum - 10 min drive
  • Popular Location
    Port of Vancouver - 15 min drive
  • Popular Location
    TELUS World of Science - 24 min drive
  • Popular Location
    Simon Fraser University - 24 min drive

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Waterfront Station - 15 min drive
  • Vancouver, BC (YVR-Vancouver Intl.) - 20 min drive

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby)

Pet-friendly hotel connected to a shopping centre in Burnaby with free breakfast
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning. All 100 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and TVs with cable channels. Guests will also find coffee/tea makers, free newspapers and free local calls.
Holiday Inn Express Vancouver-Metrotown (Burnaby) offers 100 forms of air-conditioned accommodation with a safe and free newspapers. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of CAD 25.00 per accommodation, per night.
  • 1 per room (up to 20 lb/9 kg)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighbouring building and there may be noise disturbance from the construction work. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Parking height restrictions apply

Food and drink

  • Free buffet breakfast available daily 7 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Hindi
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (5000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Activities

  • Fitness centre access
  • Golf
4.2

Very Good

5 - Excellent
456
4 - Good
494
3 - Okay
138
2 - Mediocre
39
1 - Poor
21
4.3
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.0
Property condition

5/5 Excellent

Great location and nice rooms Breakfast has good selection with staff keeping it clean and well stocked

Stayed 1 night in Nov. 2019

5/5 Excellent

Stayed 1 night in Nov. 2019

3/5

What I did'not like was the fact that when I checked it the receptionist was not very welcoming nor was she able to describe the room I was having. Told me my room was on second floor though my number was starting with 4. I confirmed this with her and she said yes that is accurate. The other problem was that I was in a hurry to check out this morning and left my jacket hanging in the closet. When I called back in, just an hour later, they said I had to wait to fill out a form to they could send it to my home address. I had to return my call again 3 hours later as I had not received confirmation of the form nor a call and that I was not able to receive emails due to the fact that I would be out of town not able to do such. If I could possibly do this verbally over the phone or send them an email/fax at the time stating that it was ok to send the jacket with the proper card number etc. No, this was not possible and only house keeping could take care of this matter. She was not responsible for doing this. It has now been 7 hours and I have yet received an email not a call from the hotel. Yes it may have been my fault but was expecting this to at least been taken care of. I even left another voice message to housekeeping manager explaining the situation. Very disappointed. Plus your toilets don't flush.

Stayed 1 night in Nov. 2019

5/5 Excellent

Great location. The staff was helpful and friendly. Just took my son and his friends to celebrate his birthday. They spent the days shopping and exploring Vancouver, the train station is just across the street. A big thank you to Jae at the front, he was able to book adjoining rooms and “unscramble” the reservations booked online. Thank you Allen (front desk manager) for taking care of the mix up with arrival dates. Finally, Theresa thumbs up for keeping all of our rooms clean.

Stayed 2 nights in Nov. 2019

5/5 Excellent

Stayed 2 nights in Nov. 2019

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