Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Primary image
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

2.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
4405 Central Blvd, Burnaby, BC, V5H4M3

Explore the area

  • AirportVancouver, BC (YVR-Vancouver Intl.)26 min drive
  • Popular LocationCanada Place Cruise Ship Terminal28 min drive
  • Popular LocationVancouver Waterfront28 min drive
  • Popular LocationStanley Park40 min drive

Choose dates to view prices

About this area

Burnaby

Located in Metrotown neighborhood, Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel is connected to a shopping center. Vancouver Waterfront and Capilano Suspension Bridge are notable landmarks, and travelers looking to shop may want to visit Granville Island Public Market and Robson Street. Looking to enjoy an event or a game while in town? See what's going on at Rogers Arena. Spend some time exploring the area's activities, including outlet shopping, skiing, and golfing. Guests appreciate the hotel's convenience to public transportation: Metrotown Station is just steps away and Patterson Station is 9 minutes by foot.

What's nearby

  • Crystal Mall - 6 min walk
  • Metropolis at Metrotown - 9 min walk
  • Canada Place Cruise Ship Terminal - 28 min drive
  • Vancouver Waterfront - 28 min drive
  • Stanley Park - 40 min drive

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 26 min drive

Restaurants

  • Fortune House Seafood Restaurant - 3 min walk
  • Fondway Cafe - 4 min walk
  • Pizza Garden - 4 min walk
  • The Boss Restaurant - 5 min walk
  • Tim Hortons - 6 min walk

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Hotel connected to a shopping center in Metrotown, walk to Metropolis at Metrotown
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. All 100 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Other amenities available to guests include coffee makers, free newspapers, and free local calls.
Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel offers 100 accommodations with safes and complimentary newspapers. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Hindi
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (5000 square feet)
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from December 7 2021 to June 3 2022 (completion date subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel
Holiday Inn Express Vancouver Metrotown (Burnaby)
Holiday Inn Express Vancouver Metrotown (Burnaby) an IHG Hotel
"Holiday Inn Express Vancouver Metrotown (Burnaby) an IHG Hotel"

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 507 out of 991 reviews
5 - Excellent 51%
Rating 4 - Good. 356 out of 991 reviews
4 - Good 36%
Rating 3 - Okay. 81 out of 991 reviews
3 - Okay 8%
Rating 2 - Poor. 22 out of 991 reviews
2 - Poor 2%
Rating 1 - Terrible. 25 out of 991 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Good variety of restaurants.
Stayed 4 nights in May 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in a great location- transit, shopping restaurants- rooms clean comfortable and renovated… only exception (and the only reason I did not rate this a 5 star property) is the unusually low toilet that was clearly not renovated when the rest of the room was… worked out ok for me but could certainly be an issue for anyone with hip or knee problems. Staff were excellent! Overall highly recommend this property!
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, the service from all staff was top notch! Will be returning
Stayed 1 night in May 2022

3/5 Okay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
This is an excellent location and staff was very friendly and helpful. Our room was large which was nice but the beds were very hard and pillows are not good either. I woke up the next morning with a sore neck and back. Also they don't provide you with drinking water in the rooms which was odd. They had a Keurig but in needs water to run it. Are we supposed to use the tap water from the bathroom sink? Water pressure in the shower wasn't great either. Most of the plugs were so loose they couldn't charge my phone so I had to unplug the lamp and plug in my phone in that outlet instead. The underground parking is nice but there is no security gate so anyone can just walk or drive in there. This was a little concerning as we had our truck full since we were moving someone out of their place that day and had no place to put it all until the next day, plus there were some sketchy guys hanging out around the parkade entrance.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that you use Waltkins a Canadian product in your rooms. Staff are all fantastic and extremely helpful. Noisy people next to us the first night and had to get used to the hum of the sky train but both are no reflection on the hotel. I don’t see the tracking of my points is my only issue. Thks so much for a great stay.
Stayed 2 nights in Apr 2022