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Overview of Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

2.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCrystal Mall6 min walk
    Popular LocationMetropolis at Metrotown9 min walk
    Popular LocationCentral Park20 min walk
    AirportVancouver, BC (YVR-Vancouver Intl.)27 min drive

Choose dates to view prices

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

4.5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Standard Room, Non Smoking (Standard Floor)

4.2/5 guest room rating
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Room, 1 King Bed, Non Smoking (SKYLIGHT ONLY)

4.5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

4.6/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds, Non Smoking

4.3/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking

4.6/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

4.3/5 guest room rating
  • Sleeps 2
  • 2 Double Beds

Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

  • Sleeps 2
  • 1 Double Bed

Room, 1 Queen Bed, Non Smoking

4.7/5 guest room rating
  • Sleeps 2
  • 1 Queen Bed

About this area

Burnaby

Located in Burnaby, Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel is connected to a shopping center. Vancouver Waterfront and Capilano Suspension Bridge are notable landmarks, and travelers looking to shop may want to visit Granville Island Public Market and Robson Street. Looking to enjoy an event or a game while in town? See what's going on at Rogers Arena. Spend some time exploring the area's activities, including outlet shopping and golfing. Guests appreciate the hotel's convenience to public transportation: Metrotown Station is just steps away and Patterson Station is 9 minutes by foot.
Popular Location

What's nearby

  • Crystal Mall - 6 min walk
  • Metropolis at Metrotown - 9 min walk
  • Swangard Stadium - 18 min walk
  • Central Park - 20 min walk
  • Deer Lake - 4 min drive

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver International Airport (YVR) - 27 min drive

Restaurants

  • Fondway Cafe — 4 min walk
  • Reflect social dining + lounge — 5 min walk
  • S&W Pepper House — 5 min walk
  • Starbucks — 5 min walk
  • Jinya — 6 min walk

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Pet-friendly hotel connected to a shopping center in Metrotown, walk to Metropolis at Metrotown
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. All 100 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Other amenities available to guests include coffee makers, free newspapers, and free local calls.
Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel offers 100 accommodations with safes and complimentary newspapers. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free breakfast available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Hindi
  • Spanish

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (5000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
1 per room (up to 20 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel
Holiday Inn Express Vancouver Metrotown (Burnaby)

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel and receive a full refund?
Yes, Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?
As of Apr 15, 2021, prices found for a 1-night stay for 2 adults at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel on Apr 16, 2021 start from CA $129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel have a pool?
Yes, this property has an outdoor pool.
Is Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel pet-friendly?
Yes, this property allows pets (limit 1 per room) with a maximum weight of up to 20 lbs per pet. There's a fee of CAD 25.00 per accommodation, per night.
How much is parking at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?
Self parking is free at this property.
What time is check-in at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?
Check-in is from 4:00 PM - midnight.
What time is check-out at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?
Check-out is at 11 AM.
Where is Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel located?
Located in Metrotown, this hotel is within 9 mi (15 km) of Rogers Arena, Robson Street, and Granville Island Public Market. Port of Vancouver and Vancouver Waterfront are also within 9 mi (15 km). Metrotown Station is only a 2-minute walk and Patterson Station is 9 minutes.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 434 out of 995 reviews
5 - Excellent 44%
Rating 4 - Good. 412 out of 995 reviews
4 - Good 41%
Rating 3 - Okay. 101 out of 995 reviews
3 - Okay 10%
Rating 2 - Poor. 28 out of 995 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 995 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms , very friendly staff .
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the service and staff was very cooperative as well
Stayed 1 night in Apr 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no other issues of concern and everything went like clockwork. Nothing over the top, regarding my check-in, amenities and service. However, I forgot my credit card when I checked in and another patron found it, and staff contacted me immediately and it was returned to me immediately. The staff was conscientious and respectful. Thank you.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that they are pet friendly and don’t discriminate against size or breeds.
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

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