Ustyutskoe Vacation Packages

Hotel was out dated and and never had enough face towels.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Checkin was a headache. I was told I couldn't wait for with my girlfriend but all saw many other couples in line. The elevators were not working on a holiday weekend. The lines were long and wait times for the elevator was 20 minutes at times. Some days room service would clean the rooms and other days not. Too many kids running through the hallways and yelling. The rooms were not quiet, you can hear everything making sleep impossible. The room AC was junk! We had it at 60 degrees but it felt like in the lower 80's! Parking rates varied. I was told one price from the service desk, another price through the parking app, and was charged a different price. Other than the front desk, the staff looked like they hated their lives and looked unapproachable. The pool was ok but kids were everywhere. The food at the pool was great but the service was just ok even though we reserved a day bed with shade. But, the shade only covered half the bed. The food is too expensive luckily there are great deals through Uber eats. Avoid this hotel at all costs!!!!!!!!

If you only need a place to sleep and you're gonna be out all day. This hotel is a good choice. It's well cleaned and is located next to a bunch of restaurants and shops.

The view was gorgeous at night with all the lights. We loved it! ~ Always Grateful. ~