Chalets à Trempealeau

« Great value »

« Easy and comfortable stay but there are no elevators so may be difficult for people if on the second floor. »

« Very inexpensive! The room smelled like cigarette smoke and there were burn holes in the bedding. »

« There were cockroaches in our room! The staff didn't seem surprised and the manager advised me he would comp me $50 for my room but only credited me for $30. We saw them early in the morning around 6am on our last day and had to pack our stuff and leave immediately without showering or sleeping in before checkout. I won't stay at another one of these hotels again nor book through Expedia.com as when we tried to cancel one of the rooms originally, expedia wanted to charge us the same amount for...

« Friendly staff. The pool is nice and clean, same for the meeting room and the patio outside. It’s quite comfortable and feel safe. Rooms follow the same idea and AC work well. A really nice hotel for short or long stay. »

« Great experience. Traveling with my husband to visit the area and do hikes. Nice location and cozy cute cabins! Owner is super helpful and kind. Minor hiccup at check-in due to booking through Expedia - Expedia doesn't share any info with the owner of the property and the email for my self check-in wasn't sent. I called the owner and he called right back after a few minutes and was able to give me all the instructions I needed. He even gave me some hiking recommendations. Later, the water...

« The bathroom floor was dirty, mirror very streaked and lighting bad. The carpet was not vacuumed for a while, corners were filthy. No fresh towels provided., »

« Booked 2 days with free cancellation. Tried to cancel 1 of the days during the free period & they would not drop the day without charging me $900 for the first night room. Room literally an empty room with a bed. No closet, no hangers. TV needed some kind of system update. Toilet seat broken, shower handle fell off in my hand & tub clogged so you stood in ankle deep water for your shower. Only ice machine in facility was broken. Their idea of a continental breakfast was a half full gallon jug...

« it was okay for 1 night. the property was under construction and so things like a drawer front was on the floor of our room, the lampshade was broken, hard to control the ac. »

« Nice spacious rooms! »

« Incredible!! The hosts were the most gracious we have met and clearly love Winona and their home. The food: fantastic. A wine reception, sherry for a nightcap, Irish cream and chocolate for bedtime, and a brilliant home-prepared 4-course breakfast event. No detail was spared in our room or common areas. We could not recommend this stay more highly. »

« No cart to move bags from vehicle to my room. Only a half roll of toilet paper in bathroom with no extras »