Traben-Trarbach Vacation Packages

The hotel really didn't live up to the presentation on the website, the room was very old, run down and basic. The online upfront check process gave a really professional presentation of the Hotel but this was quickly changed when I walked in the door. I didn't find the member of staff on reception at all helpful and seemed more interested on what she was doing on the computer than giving a warm welcome. I won't be returning.

Shortly, I expected more when I was paid $1,150. What was good: staff at the reception were great and very helpful. Room Room is good, wifi okay, sauna, location also good. What was not good: The blanket was barely big enough to cover oneself, even in a room with a king-size bed. The air conditioner kept switching from my chosen setting to 21°C on its own, making the room cold. Opting for the breakfast-and-dinner package was a big mistake. Breakfast was fine—standard for a hotel of this category—but dinner was a total disappointment; the selection was minimal. On the last day, I waited an hour for my food to arrive. The day before that, the food quality was like something from a cheap diner. And earlier when I asked if there was an English menu—in a hotel that seems to cater primarily to foreigners—I was told to use Google Translate, even though I was the only customer there and three staff members spoke fluent English.

The staff, location, and amenities that we expected were all good. The food was just okay. Besides that, the quality of the room was very bad. Not enough hangers for two people on a four day work trip, no air conditioning, a fan to cool down that was incredibly noisy, and a shower where there was no proper place to hang the shower head. We had to keep the window open all night. The room rate we paid was not at all worth the quality of the room. I am sure the hotel raised their standard rates with the Automechanika convention in town.