Törtel Vacation Packages

The staffs are very friendly. Very convenient location.

Breakfast was good.

Having read some of the reviews prior to the holiday, I was a little unsure what to expect. However, there's really no need to worry - so long as your expectations are in line with the price range. If you're expecting a 5-star Berlin Ritz type experience, you may wind up feeling a little underwhelmed. If, however, you're expecting quaint, old world charm and you're happy with some minor quirks (such as the reception being on the 3rd floor and breakfast being served in the adjacent restaurant) then you'll love it. The staff were great; really warm, welcoming and helpful. The rooms were cleaned every day (despite some reviews saying otherwise) and the location is great. Overall, we'd have no hesitations in coming back.

Super comfortable hotel. The staff was really nice that introduced to me where should I go for restaurants and attractions! The location is good too. So close to the metro station and many convenient stores nearby. Highly recommended!

Check in instructions provided by Expedia were unclear but staff were very helpful when contacted. The room was as expected but there were a few issues, such as: the shower room had a strong drain smell, a plug socket was broken so the lamp didn’t work, the bathroom light didn’t work and neither did the kitchen one. There was also a lot of dirt at the side of the bed and a ‘sticky gel substance…’ on the bedside shelf. The hallway lights did not come on so at night coming back it was very dark. If we were staying for more time we would have asked for a change of room but with the time we had and the fact that there’s no-one on site to speak to we decided it was easiest to stay with the room we had. The bed was comfortable and the apartment was generally very clean apart from the few missed areas and drain smell. I would come back, but would hope that these issues would be addressed.