Windsor Arms Hotel

Photo gallery for Windsor Arms Hotel

Primary image
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
LCD TV, DVD player, iPod dock

Overview of Windsor Arms Hotel

VIP Access

Windsor Arms Hotel

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
18 Saint Thomas St, Toronto, ON, M5S 3E7

Explore the area

  • Popular LocationUniversity of Toronto - St. George Campus1 min walk
  • Popular LocationRoyal Ontario Museum5 min walk
  • Popular LocationPATH Underground Shopping Mall20 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)33 min drive

Choose dates to view prices

About this area

Toronto

Windsor Arms Hotel is located in Downtown Toronto, a neighborhood in Toronto, and is near a metro station. Toronto Eaton Centre and St. Lawrence Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yonge-Dundas Square and High Park. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre. Guests love the hotel's central and quiet location.

What's nearby

  • University of Toronto - St. George Campus - 1 min walk
  • Downtown Yonge - 5 min walk
  • Royal Ontario Museum - 5 min walk
  • PATH Underground Shopping Mall - 20 min walk
  • Yonge-Dundas Square - 8 min drive

Getting around

  • Bay Station - 2 min walk
  • Exhibition Station - 9 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 33 min drive

Restaurants

  • Sassafraz - 3 min walk
  • Carole's Cheesecake Café - 3 min walk
  • Planta - 3 min walk
  • Brothers - 3 min walk
  • Zaza Espresso Bar - 3 min walk

About this property

Windsor Arms Hotel

Luxury Toronto hotel in Downtown Toronto, walk to University of Toronto - St. George Campus
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite. All 28 individually decorated rooms feature free WiFi and iPod docks. Guests can enjoy jetted tubs, and other standard amenities include 24-hour room service, DVD players, and LCD TVs.
Windsor Arms Hotel offers 28 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. LCD televisions come with digital channels. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Windsor Arms Hotel Spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 45.00 per night; includes in/out privileges)

Food and drink

  • Breakfast available for a fee: CAD 4-22 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Filipino
  • French
  • Italian
  • Korean
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • iPod dock
  • LCD TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay, plus a deposit of CAD 250.00 per stay
Welcoming dogs and cats only
Up to 45 lbs
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 4 and CAD 22 per person (approximately)
  • Valet parking fee: CAD 45.00 per night (in/out privileges)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 50.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Windsor Arms
Windsor Arms Hotel
Windsor Arms Hotel Toronto
Windsor Arms Toronto
Windsor Arms Hotel Hotel
Windsor Arms Hotel Toronto
Windsor Arms Hotel Hotel Toronto

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 244 out of 370 reviews
5 - Excellent 66%
Rating 4 - Good. 69 out of 370 reviews
4 - Good 19%
Rating 3 - Okay. 33 out of 370 reviews
3 - Okay 9%
Rating 2 - Poor. 11 out of 370 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 370 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

3.5/5

Eco-friendliness

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very disappointed with our stay at this hotel. Upon checking in we alerted the front desk that the air conditioning in the room was not working. For two consecutive nights they were unable to remedy the issue and refuelled to provide an alternative space. Front desk staff dismissive. Will not return.
Stayed 2 nights in May 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel room itself was great. The RMT and estheticians in the spa were excellent. The valet parking attendant was super. Sadly, the hotel was not equipped to service its “regular” guests and a wedding! Called for concierge and room service. No one answered. Went down to the front desk and asked what was going on. The staff person advised they were busy with a wedding and couldn’t answer calls! Wow. For $500 for one night - expected much more. I guess C19 really has decimated the hotel industry. Such a shame.
Stayed 1 night in May 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of attention to us. Property was rundown and it was dirty. Disappointed that I upgraded 3 levels up to their Sultan suite and it was no way worth the money. Would have received better treatment and a better room at a chain hotel
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Spa service! Outstanding facial by Mona...excellent treatment...my skin never felt better.
Stayed 2 nights in Feb 2022