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Windsor Arms Hotel

Photo gallery for Windsor Arms Hotel

Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
LCD TV, DVD player, iPod dock

Overview of Windsor Arms Hotel

VIP Access

Windsor Arms Hotel

5.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
18 Saint Thomas St, Toronto, ON, M5S 3E7

Explore the area

  • Popular LocationUniversity of Toronto - St. George Campus1 min walk
  • Popular LocationRoyal Ontario Museum5 min walk
  • Popular LocationThe Hospital for Sick Children18 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)34 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area


Windsor Arms Hotel is located in Downtown Toronto, a neighborhood in Toronto, and is near a metro station. CF Toronto Eaton Centre and Yorkdale Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ripley's Aquarium of Canada. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre.

What's nearby

  • University of Toronto - St. George Campus - 1 min walk
  • Royal Ontario Museum - 5 min walk
  • Downtown Yonge - 5 min walk
  • The Hospital for Sick Children - 18 min walk
  • Yonge-Dundas Square - 3 min drive

Getting around

  • Bay Station - 2 min walk
  • Bloor Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 34 min drive


  • Eataly - 3 min walk
  • Hemingway's Restaurant - 4 min walk
  • Planta - 7 min walk
  • Subway - 4 min walk
  • Amal Restaurant - 2 min walk

About this property

Windsor Arms Hotel

Luxury Toronto aparthotel in Downtown Toronto, walk to University of Toronto - St. George Campus
This smoke-free aparthotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite. Each apartment boasts a jetted tub and offers free WiFi and an iPod dock. For a bit of entertainment, guests will find an LCD TV with digital channels and a DVD player, and other amenities include 24-hour room service and a minibar.
Windsor Arms Hotel offers 28 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. LCD televisions come with digital channels. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the aparthotel include an indoor pool, a 24-hour health club, and a sauna.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Windsor Arms Hotel Spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.


English, Filipino, French, Italian, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Full-service spa
  • Hydrotherapy
  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room


  • Free WiFi

Parking and transportation

  • Valet parking on site (CAD 45 per night; includes in/out privileges)

Family friendly

  • Children stay free
  • Free crib

Restaurants on site

  • Courtyard Cafe
  • Tea Room
  • The Living Room

Food and drink

  • Espresso maker


  • Cooked-to-order breakfast available for a fee: CAD 4–22 per person
  • 24-hour room service
  • A bar/lounge
  • A restaurant
  • Minibar


  • Bedsheets provided
  • Hypo-allergenic bedding


  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided


  • DVD player
  • iPod dock
  • LCD TV with digital channels

Outdoor areas

  • Terrace


  • Laundry facilities
  • Laundry service

Work spaces

  • 24-hour business center
  • Desk
  • Meeting rooms


  • Air conditioning


  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 45 lbs
  • Fee: CAD 50 per accommodation per stay
  • Deposit: CAD 250 per stay
  • Food and water bowls


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In the city center
  • Near a metro station

Things to do

  • 24-hour health club on site
  • Gym on site

Safety features

  • Smoke detector


  • 1 building
  • 28 rooms
  • 4 floors
  • Banquet hall
  • Built in 1927
  • Connecting units available
  • Individual decor
  • Individual furnishings
  • Victorian architecture

Similar properties



Check-in time starts at 3 PM


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay, plus a deposit of CAD 250.00 per stay
Welcoming dogs and cats only
Up to 45 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 4–22 per person
  • Valet parking fee: CAD 45.00 per night (in/out privileges)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 50.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Windsor Arms
Windsor Arms Hotel
Windsor Arms Hotel Toronto
Windsor Arms Toronto
Windsor Arms Hotel Toronto
Windsor Arms Hotel Aparthotel
Windsor Arms Hotel Aparthotel Toronto

Frequently asked questions

Does Windsor Arms Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Windsor Arms Hotel?

As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Windsor Arms Hotel on Apr 14, 2023 start from CA $496.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Windsor Arms Hotel pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 45 lbs per pet. There's a deposit of CAD 250.00 per stay and a fee of CAD 50.00 per accommodation, per stay.

How much is parking at Windsor Arms Hotel?

Valet parking is available for CAD 45.00 per night.

What time is check-in at Windsor Arms Hotel?

Check-in begins at 3 PM.

What time is check-out at Windsor Arms Hotel?

Check-out is at noon.

Where is Windsor Arms Hotel located?

Located in Downtown Toronto, this luxury aparthotel is within 1 mi (2 km) of Royal Ontario Museum, CF Toronto Eaton Centre, and University of Toronto - St. George Campus. Scotiabank Arena and CN Tower are also within 3 mi (5 km). Bay Station and Museum Station are within a 5-minute walk.

Can I cancel my reservation for free at Windsor Arms Hotel and receive a full refund?

Yes, Windsor Arms Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Windsor Arms Hotel cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 281 out of 450 reviews" "
" "10 - Excellent 62%
Rating 8 - Good. 88 out of 450 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 42 out of 450 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 19 out of 450 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 20 out of 450 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




10/10 Excellent


Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Crew were amazingly friendly Place was very clean and classy We had a great time and will definitely return if we are in the area again
Stayed 2 nights in Mar 2023

10/10 Excellent


Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

2/10 Terrible


Disliked: Cleanliness, amenities, property conditions & facilities
I’m filing a complaint with Elsie’s a as well.
Stayed 1 night in Feb 2023

10/10 Excellent


Liked: Cleanliness, amenities, property conditions & facilities
This is one of the finest hotels I’ve ever had the pleasure of staying at! The staff are all wonderful and the hotel is simply beautiful! I won’t stay anywhere else when I’m in Toronto!
Stayed 7 nights in Feb 2023

8/10 Good


Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very convenient & quiet
Stayed 2 nights in Feb 2023

10/10 Excellent


Liked: Cleanliness
Disliked: Amenities
Excellent staff
Stayed 1 night in Feb 2023

10/10 Excellent


Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and friendly staff

2/10 Terrible


Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting False advertising - unrealistic photos

6/10 Okay


I love the location and the large rooms. The decor is old style Hollywood..which is cool. Sad that it isn’t maintained- it has such amazing potential.
Stayed 1 night in Nov 2022

8/10 Good


Liked: Room comfort
Lovely hotel, but getting tired
We enjoyed a staycation at the Windsor Arms. The location is fantastic. The hotel definitely needs a refresh as it is getting tired. Drains in the washroom drained very slowly and you could hear the toilet loudly for five minutes after flushing. We were very surprised that there was no turn down service. Also surprised to find that breakfast on a Sunday is over at 10:00. So much for sleeping in on a weekend.
Stayed 1 night in Nov 2022