Title: Windsor Arms Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=4089&destination=Toronto%2C+Ontario%2C+Canada&selected=52918&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Windsor Arms Hotel Downtown Toronto's wellness sanctuary offers spa treatments and amenities to refresh travelers after visiting University of Toronto and Royal Ontario Museum. ## Photo gallery for Windsor Arms Hotel ![Lobby - Windsor Arms Hotel (Toronto)](https://images.trvl-media.com/lodging/1000000/60000/53000/52918/910fd62d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Ballroom - Windsor Arms Hotel (Toronto)](https://images.trvl-media.com/lodging/1000000/60000/53000/52918/420186cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, Multiple Beds - Windsor Arms Hotel (Toronto)](https://images.trvl-media.com/lodging/1000000/60000/53000/52918/6e9d4b8a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; kosher dishes - Windsor Arms Hotel (Toronto)](https://images.trvl-media.com/lodging/1000000/60000/53000/52918/cbfc442b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Windsor Arms Hotel (Toronto)](https://images.trvl-media.com/lodging/1000000/60000/53000/52918/2909d189.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Windsor Arms Hotel provides a peaceful retreat in downtown Toronto. Travelers can relax at the hotel's spa with aromatherapy, Ayurvedic treatments, or massages, while also enjoying convenient laundry facilities and an indoor pool during their stay. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar. 16 - Mar. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=52918&PinnedHotelID=52918&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=52918&PinnedHotelID=52918&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 17 - Mar. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=52918&PinnedHotelID=52918&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=52918&PinnedHotelID=52918&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=52918&PinnedHotelID=52918&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=52918&PinnedHotelID=52918&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=52918&PinnedHotelID=52918&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=52918&PinnedHotelID=52918&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Junior Suite, 1 King Bed with Sofa Bed ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/60000/53000/52918/6050b768.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa Bed 8.6 Excellent 4 reviews - 550 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Corner Suite, 1 King Bed with Sofa Bed ![Suite, 1 King Bed with Sofa bed, Corner](https://images.trvl-media.com/lodging/1000000/60000/53000/52918/a35fcf19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite, 1 King Bed with Sofa Bed - 1000 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Suite, 1 King Bed with Sofa Bed ![Deluxe Suite, 1 King Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/60000/53000/52918/82185eaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed with Sofa Bed 10.0 Exceptional 1 review - 700 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Junior Suite, 2 Queen Beds ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/60000/53000/52918/85454007.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Queen Beds 9.6 Exceptional 4 reviews - 550 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Sultan Suite, 1 King Bed with Sofa Bed ![Suite, 1 King Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/60000/53000/52918/e96a2438.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sultan Suite, 1 King Bed with Sofa Bed 8.0 Very good 1 review - 950 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Windsor Suite, 1 King Bed with 2 Sofa Beds ![Presidential Suite, Multiple Beds](https://images.trvl-media.com/lodging/1000000/60000/53000/52918/bbf7cd19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Windsor Suite, 1 King Bed with 2 Sofa Beds - 1550 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Queen Sofa Beds ### View all photos for Suite, 2 Bedrooms ![Suite, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/1000000/60000/53000/52918/abdd31e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms - 1000 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Large Twin Beds ### View all photos for Yorkville Suite, 1 King Bed with Sofa Bed ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/60000/53000/52918/a7e6eb7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Yorkville Suite, 1 King Bed with Sofa Bed 9.0 Wonderful 2 reviews - 600 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/30000/21300/21270/f1dfe082.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Park Hyatt Toronto Old Toronto - Spa - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 1,001 reviews CA $489 CA $599 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Toronto-Hotels-Park-Hyatt-Toronto.h21270.Hotel-Information?chkin=2026-3-19&chkout=2026-3-20&rm1=a2®ionId=178314&destination=Toronto (and vicinity)&destType=MARKET&latLong=43.6484,-79.38217&searchId=8d106821-ef26-49df-9629-d2f7a8324285&top_cur=CAD) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/9500/9495/4c4bd8f3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Yorkville Royal Sonesta Hotel Toronto Downtown Toronto - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-Windsor-Arms-Hotel.h52918.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-Windsor-Arms-Hotel.h52918.Hotel-Information) ## About the area Located in Downtown Toronto, a neighborhood in Toronto, Windsor Arms Hotel is near a metro station. Royal Ontario Museum and Casa Loma are cultural highlights, and travelers looking to shop may want to visit CF Toronto Eaton Centre and The Distillery Historic District. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre. [Visit our Toronto travel guide](https://www.expedia.ca/Toronto.dx178314) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.66879%2C-79.39117&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LfGrSQxWwvA7wxt1mQwG6liWUzk=) 18 Saint Thomas St, Toronto, ON, M5S 3E7 ### What's nearby - ![Toronto, Canada - November 28, 2020: University College Building in U of T St. George campus in Toronto. Created in 1853, University College Building has been designated a National Historic Site ](https://images.trvl-media.com/place/503149/883bbc06-a1fd-48a8-b207-a94fee2818ef.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Toronto - St. George Campus 1 min walk \- 0.1 km - ![Royal Ontario Museum showing a city, modern architecture and street scenes](https://images.trvl-media.com/place/503131/d51a66d0-04c2-48ba-b7cf-e1fdf93c5387.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Ontario Museum 3 min walk \- 0.3 km - ![Downtown Yonge showing modern architecture, city views and signage](https://images.trvl-media.com/place/6264205/84c449da-2a74-4722-8b02-224c059f12cd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Downtown Yonge 5 min walk \- 0.5 km - ![Queens Park Toronto government legislative buildings](https://images.trvl-media.com/place/507164/3c7d27f4-e1f3-4e80-ab0b-20a0ca06c6ec.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Queen's Park 10 min walk \- 0.8 km - ![CF Toronto Eaton Centre which includes shopping and interior views](https://images.trvl-media.com/place/6072457/b4b9b1db-a381-410a-8873-af0889b899a7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) CF Toronto Eaton Centre 4 min drive \- 1.8 km ### Getting around - Bay Station 3 min walk - Bloor Station 9 min drive - Toronto Pearson Intl. Airport (YYZ) 43 min drive ### Restaurants - Hemingway's 4 min walk - Il Gran Caffè 3 min walk - Sushi Inn 4 min walk - Amal Toronto 3 min walk - Zaza Espresso Bar & Gelato 4 min walk ## About this property ### Windsor Arms Hotel Luxury boutique hotel near University of Toronto - St. George Campus Near Royal Ontario Museum, Windsor Arms Hotel provides a terrace, laundry facilities, and a bar. Treat yourself to a manicure/pedicure, a body treatment, or hydrotherapy at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kosher dishes. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business center. You'll also enjoy the following perks during your stay: - An indoor pool - Cooked-to-order breakfast (surcharge), valet parking (surcharge), and laundry services - A front-desk safe, multilingual staff, and meeting rooms - A 24-hour front desk, an elevator, and tour/ticket assistance - Guest reviews say great things about the helpful staff and location Room features All guestrooms are individually furnished, and offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Extra conveniences in all rooms include: - Hypo-allergenic bedding, sofa beds, and cribs/infant beds (surcharge) - Jetted tubs, designer toiletries, and hair dryers - 55-inch LED TVs with Netflix, streaming services, and premium channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![2 indoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/28000/27994/10fbbea2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chelsea Hotel, Toronto Downtown Toronto - Pool - Hot tub - Pet friendly - Kids pool 8.4 Very good 14,145 reviews CA $169 CA $207 total includes taxes & fees Apr 1 - Apr 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=27994&PinnedHotelID=27994&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/118000000/117280000/117279800/117279789/776cf426.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Plaza Toronto Downtown Toronto - 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Mar 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=21783&PinnedHotelID=21783&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/30000/21300/21270/f1dfe082.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hyatt Toronto Old Toronto - Spa - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 1,001 reviews CA $489 CA $599 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=21270&PinnedHotelID=21270&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688828/866a7f27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Hazelton Hotel Toronto Old Toronto - Pool - Spa - Pet friendly - Free WiFi 9.8 Exceptional 991 reviews CA $600 CA $778 total includes taxes & fees Apr 2 - Apr 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=1688828&PinnedHotelID=1688828&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/20000/18800/18781/3e35a3a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cambridge Suites Toronto Downtown Toronto - Free WiFi - Air conditioning - Breakfast available - Parking available 9.2 Wonderful 7,665 reviews CA $167 CA $205 total includes taxes & fees Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=18781&PinnedHotelID=18781&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool, open 7:00 AM to 11:00 PM, sun loungers](https://images.trvl-media.com/lodging/20000000/19830000/19822700/19822661/w4265h2394x0y6-1df5a2e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel X Toronto, a Destination by Hyatt Hotel Old Toronto - Pool - Spa - Pet friendly - Free WiFi 9.4 Exceptional 2,504 reviews CA $315 CA $386 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=19822661&PinnedHotelID=19822661&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=52918&PinnedHotelID=52918&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=52918,27994,117279789,9495,1234327) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Covered valet parking on site (CAD 60 per night; includes in/out privileges) ### Food and drink - Cooked-to-order breakfast available for a fee: CAD 4 to 22 per person - 3 restaurants - A bar/lounge - Couples/private dining ### Restaurants on site - Chagall - Gatsby - Tea Room ### Things to do - 24-hour health club - Full-service spa - Indoor pool - Sauna - Steam room ### Family friendly - Crib (surcharge) - In-room sofa bed - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - 24-hour business center - Meeting rooms ### Outdoors - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Facials - Hydrotherapy - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 4 floors - Banquet hall - Built in 1927 - Smoking not allowed - Victorian architecture ## Room amenities ### Bedroom - Bedsheets provided - Crib (surcharge) - Hypo-allergenic bedding - Sofa bed ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Jetted bathtub - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 55-inch LED TV with premium digital channels - Netflix - Streaming services ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Espresso maker - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Individual decor - Individual furnishings - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 3 PM Contactless check-in available ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Up to 45 lbs per pet Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are available for CAD 56.50 per stay ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately CAD 4 to 22 per person - Covered valet parking fee: CAD 60 per night (in/out privileges) - Pet fee: CAD 50.00 per accommodation, per stay - Service animals are exempt from fees - Crib (infant bed) fee: CAD 56.50 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Windsor Arms Windsor Arms Hotel Windsor Arms Hotel Toronto Windsor Arms Toronto Windsor Arms Hotel Toronto Windsor Arms Hotel Aparthotel Windsor Arms Hotel Aparthotel Toronto ## Frequently asked questions ### Does Windsor Arms Hotel have a pool? ### How much does it cost to stay at Windsor Arms Hotel? ### Is Windsor Arms Hotel pet-friendly? ### How much is parking? ### What time is check-in at Windsor Arms Hotel? ### What time is check-out at Windsor Arms Hotel? ### Where is Windsor Arms Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Windsor Arms Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.8 Location ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 415 8 - Good 111 6 - Okay 52 4 - Poor 22 2 - Terrible 23 ## Reviews ### 10/10 Excellent #### jasneet Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and friendly staff! ##### jasneet Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Mark Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service was impeccable. The hotel is very well kept and the staff is very friendly. We’ll be back for sure ##### Mark Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Sandra Jul 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff, great breakfast experience too. ##### Sandra Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Amanda Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and wonderful staff. ##### Amanda Stayed 1 night in Mar 2025 ### 10/10 Excellent #### David Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful Boutique Hotel. It is nice to be remembered when we show up for another stay. This was our third. ##### David Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Deborah Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities At the Windsor Arms Hotel one might expect Agatha Christie to step out of one of the rooms! This hotel is right out of a page from the Great Gatsby for sure! Our 4th floor junior suite was comfy cozy,clean and very quiet. We didn’t hear a peep from the very loud gathering held in the ballroom on 1 st floor when we returned to our room from a fantastic Lebanese restaurant recommended to us by one of the very friendly and knowledgeable front desk people. Breakfast in the breakfast room was good with great service . Concierge and valet people all very attentive. We were last at this fine old hotel in 1989!It was lovely to see that although it has been renovated not much has changed in its character and that is a good thing! ![A guitar on the wall was a fun surprise and perfectly in tune!](https://a.travel-assets.com/ugc/hotel-reviews/d51b471f-64ec-4790-acc8-a0a7fdf7f901-1762177613466.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Biscuits in our suite another little surprise for us when we came back from our evening outing](https://a.travel-assets.com/ugc/hotel-reviews/4cdcf881-1ae7-4ffd-9018-d218f56c553a-1762177614102.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b7db15f9-2356-48df-a621-33a1ef65e29d-1762177616065.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/63d96b99-f3ee-4740-900b-ebb297839975-1762177617377.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Deborah Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Caitlin Sep 10, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved my stay! Friendly staff, beautiful hotel, great location/ centrally located. ##### Caitlin Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Megan Jul 5, 2024 Liked: Cleanliness, property conditions & facilities, communication Beautifully presented hotel and helpful and friendly staff. ##### Megan Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Andrew Apr 25, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great hotel and location, great service and magnificent rooms ##### Andrew Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Alvin Aug 5, 2024 Liked: Cleanliness, property conditions & facilities, communication The rooms were gorgeous, the hotel was lovely, and the jazz Friday night was fun. ##### Alvin Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Gregory Sep 29, 2024 Liked: Cleanliness, room comfort, communication #### Best hotel experience ever One of the finest hotel stays ever, excellent property, excellent service, great location ##### Gregory Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Catherine Nov 22, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Had the best stay here!!! It was a beautiful hotel and the customer service was excellent. It’s walking distance to shopping and food. Our kids LOVED the tea room!!! ##### Catherine Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### kim Nov 27, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff members were very friendly and helpful ##### kim Stayed 1 night in Nov 2024 ### 8/10 Good #### Janice Jun 28, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Fabulous stay! Excellent staff! ##### Janice Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Lea Nov 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication This was a beautiful place! The rooms were large and lovely. The food was good. The service was impeccable. ##### Lea Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Lin Sep 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff was very helpful and kind. Room was very clean and was walkable to the downtown core. ##### Lin Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Dorothy Jan 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Such a beautiful place to stay. Our room was clean and lovely. I loved the harp in our room and the complimentary champagne. The pool and sauna were gorgeous and empty when we went, which was amazing! Highly recommend. ##### Dorothy Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Flora Jun 23, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing hotel, super clean, safe, specious and the staff is very polite. Easy and affordable parking. ##### Flora Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Verified traveller Aug 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great hotel within walking distance of restaurants and the city attractions. Attentive staff and lovely room. Highly recommended ##### Verified traveller Stayed 1 night in Aug 2024 ### 8/10 Good #### Margaret Oct 18, 2023 Disliked: Cleanliness, amenities Great service at the front desk and more than enough space to accommodate us. The pool was especially popular with the kids. ##### Margaret Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Carol Aug 6, 2023 Liked: Cleanliness, property conditions & facilities, communication Large comfortable suites ##### Carol Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Suzanne May 27, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication This property has character! The oversized rooms were tastefully decorated, and staff were super friendly. ##### Suzanne Stayed 1 night in May 2024 ### 10/10 Excellent #### Melissa Oct 14, 2024 Liked: Cleanliness, property conditions & facilities, communication The property had a very unique eclectic old world charm. The staff was very welcoming and friendly. It’s a hidden gem! ##### Melissa Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Allen Dec 17, 2023 Liked: Cleanliness, communication Very friendly staff very attentive ##### Allen Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Angela Sep 22, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Stayed there celebrating my daughter's wedding at Casa Loma....it was only 8 minutes away... extremely convenient. 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