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InterContinental Toronto Centre, an IHG Hotel

Photo gallery for InterContinental Toronto Centre, an IHG Hotel

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk

Overview of InterContinental Toronto Centre, an IHG Hotel

InterContinental Toronto Centre, an IHG Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
225 Front St W, Toronto, ON, M5V2X3

Explore the area

  • Popular LocationMetro Toronto Convention Centre2 min walk
  • Popular LocationRoy Thomson Hall3 min walk
  • Popular LocationCN Tower5 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

Choose dates to view prices

About this area

Toronto

InterContinental Toronto Centre, an IHG Hotel is located in Toronto Entertainment District, a neighborhood in Toronto, and is in the city center and near the beach. Roy Thomson Hall and TIFF Bell Lightbox are cultural highlights and Ripley's Aquarium of Canada is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: King St West at University Ave West Side Stop is 5 minutes by foot and St Andrew Station is 5 minutes.
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Map

What's nearby

  • Metro Toronto Convention Centre - 2 min walk
  • Roy Thomson Hall - 3 min walk
  • Ripley's Aquarium of Canada - 5 min walk
  • CN Tower - 5 min walk
  • TIFF Bell Lightbox - 7 min walk

Getting around

  • Union Station - 5 min walk
  • King St West at University Ave West Side Stop - 5 min walk
  • Pearson Intl. Airport (YYZ) - 21 min drive

Restaurants

  • Azure Restaurant and Bar — 1 min walk
  • Azure Bar and Lounge — 1 min walk
  • The Loose Moose Tap & Grill — 2 min walk
  • Jack Astor's — 2 min walk
  • Chipotle — 2 min walk

About this property

InterContinental Toronto Centre, an IHG Hotel

Romantic Toronto hotel in Toronto Entertainment District, near Metro Toronto Convention Centre
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a bar/lounge, and self parking. All 584 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include minibars and room service. Housekeeping is available on request.
InterContinental Toronto Centre, an IHG Hotel offers 584 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa InterContinental. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

The spa is open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 32.00 per night)
  • Height restrictions apply for onsite parking
  • Offsite parking within 656 ft (CAD 32.00 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: CAD 39-45 for adults and CAD 16-27 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Shopping

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Business services

  • Business center
  • Meeting rooms - 20

Spa

  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per stay
Up to 50 lbs
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 30.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 39 and CAD 45 for adults, CAD 16 and CAD 27 for children (approximately)
  • Covered self parking fee: CAD 32.00 per night
  • Nearby parking fee: CAD 32.00 per night (656 ft away)
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Barclaycard; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Hotel Toronto Centre
InterContinental Toronto Centre
Toronto Centre InterContinental
Intercontinental Toronto Centre Hotel Toronto
InterContinental Toronto Centre Hotel
Hotel InterContinental Toronto Centre Toronto
Toronto InterContinental Toronto Centre Hotel
Hotel InterContinental Toronto Centre
InterContinental Toronto Centre Toronto
InterContinental Hotel
InterContinental
Intercontinental Toronto
InterContinental Toronto Centre
InterContinental Toronto Centre, an IHG Hotel Hotel
InterContinental Toronto Centre, an IHG Hotel Toronto
InterContinental Toronto Centre, an IHG Hotel Hotel Toronto

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 952 out of 1505 reviews
5 - Excellent 63%
Rating 4 - Good. 406 out of 1505 reviews
4 - Good 27%
Rating 3 - Okay. 81 out of 1505 reviews
3 - Okay 5%
Rating 2 - Poor. 37 out of 1505 reviews
2 - Poor 2%
Rating 1 - Terrible. 29 out of 1505 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Covid precautions were excellent with many hand sanitizer stations available. Our room was cleaned each day very well. Our room was also restocked with coffee and plenty of towels each day. The pool and hot tub facilities were great. Had a great night sleep every night in the bed. The hotel is very close to union station which is very convenient to travel across Toronto and further.
Stayed 7 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, so close to great restaurants and sights. Lovely hotel with extremely friendly and helpful staff. Impressive level of service! Well done!
Stayed 2 nights in Oct 2021

3/5 Okay

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Same price NO SERVICE. It seems the world around This hotel is open but it remains closed. No atmosphere. No restaurant serving lunch. No Club Floor. One person on the desk with a huge line up to check in. Why??? COVID is no excuse for bad service. Look elsewhere before choosing here, room was stale like no one had been in their for weeks. Bed was comfy though.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The InterContinental is located right in the heart of everything you want to do as a visitor to Toronto. Our party arrived by GOtrain via Union Station (just one block away) and jumped on the UP train to go to the airport. The hotel is gorgeous and the staff were exceptional. Our check in was effortless. Our room faced SW right onto the CN Tower, Rogers Stadium and Toronto Island. The room was beautiful with 2 super comfy king sized beds and sumptuous bedding and decor. We did not get a chance to eat at the restaurant but it looked classy. We will book again when we return to Toronto!.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a slightly older building, but the interior has been updated nicely and the staff was super helpful and friendly. The location is GREAT which is probably one of the biggest reasons to choose this hotel.
Stayed 5 nights in Oct 2021