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InterContinental Toronto Centre by IHG

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Luxury
4.5 star property
9.4

Exceptional

Downtown oasis with saltwater pool

Azure Restaurant's elegant dining experience anchors the hotel in downtown Toronto's entertainment district. Guests can unwind in the saltwater pool with skylight views. The spa completes this urban sanctuary with steam rooms and hot tub, just steps from Union Station.

Popular amenities

  • Pet friendly
  • Free WiFi

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Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 28.25 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 45 to 55 for adults, and CAD 16 to 27 for children
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does InterContinental Toronto Centre by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at InterContinental Toronto Centre by IHG?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at InterContinental Toronto Centre by IHG on May 31, 2026 start from CA $343, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Toronto Centre by IHG pet-friendly?

Yes, InterContinental Toronto Centre by IHG allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for CAD 55 per day.

What time is check-in at InterContinental Toronto Centre by IHG?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Toronto Centre by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is InterContinental Toronto Centre by IHG located?

Located in Downtown Toronto, this luxury hotel is within a 5-minute walk of Metro Toronto Convention Centre and Roy Thomson Hall. Rogers Centre and CN Tower are also within 10 minutes. King St West at University Ave West Side Stop is only a 5-minute walk and St Andrew Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1292 out of 1730 reviews
Rating 8 - Good. 291 out of 1730 reviews
Rating 6 - Okay. 83 out of 1730 reviews
Rating 4 - Poor. 27 out of 1730 reviews
Rating 2 - Terrible. 37 out of 1730 reviews

Reviews

Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, our room was big, clean and the restaurant was great.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Elijanee

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very close to nearby attractions.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, very friendly staff.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property a little old, but clean staff was very nice
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained, restaurant is delicious although it would be nice to have a few more options at dinner. Breakfast buffet was really good. Staff was amazing.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities
Stayed at this property multiple times staff is always friendly, property is great, food is great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alicia N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, placed in a great location! Staff was awesome!!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there because it was right beside and entrance to the UP Train to go to the airport as we had a layover and wanted to do a quick visit to the downtown area. It was the perfect location for us.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time great place great location!! Loved it
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, beautiful hotel, extremely clean salt water pool and very large hot tub. Location is amazing! Only 5 min walk to aquarium, Tower, breweries area. Family friendly also! The staff could not have been nicer or more accommodating.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were pleasant and present Rooms were very clean Beds are super comfortable Valet service were on point and worth every dollar Location, couldn’t get any better, next to CN tower
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy room. Great breakfast. Near from restaurants and attractions.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and great location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Love the staff and the restaurant!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding staff and accommodations!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are comfortable. Fitness center is WAY, WAY too small for a hotel of this size and price point, especially in light of the mandatory daily ‘resort fee’ plus taxes.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, easy to park and get to. Close to downtown and walking
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a fantastic spa, pool, hot tub, sauna, etc.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, amenities, property conditions & facilities
Great stuff excellent service fantastic location really nice pool
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great service, good food, clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

sandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, exeptional staff! The food was amazing at Azure.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Roshita

Liked: Cleanliness, amenities, property conditions & facilities
Great atmosphere with friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it's the best hotel in town. The staff is very accommodating and you can't beat the location. I also love the spa area but they recently replaced the steam room with a sauna I wish it was steam since that is hard to find in hotels and I enjoyed it very much in the past. Other than that my favorite hotel in the city
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lonna

Liked: Cleanliness
David , at check-in, was great! Very personable, friendly, offering up helpful information. Actually, all the staff we encountered were friendly and helpful. Pool, hot tub and sauna were really nice! Location is very accessible to many amenities. I would highly recommend this property.
Stayed 1 night in Mar 2026