To Tou Vacation Packages

The hotel and room were very clean, and the staff were generally helpful. However, it seems that not all staff fully understand what “gluten-free” means. I became unwell after being told that the vegetarian quiche was gluten-free, only to later discover that it was not. There are limited gluten-free options available, mainly pho and some gluten-free cakes and bread. Additionally, there was little attention to the risk of cross-contamination, with gluten-free items placed alongside regular food and no separate tongs provided. I continued to feel unwell until I specifically requested that my bread be prepared and heated separately in the kitchen. While the hotel itself is well maintained, it felt overpriced for a five-star property, as there was nothing particularly special about the experience to justify the cost.

Great place to stay. Staff was fantastic. Highly recommend. Especially Hoa did a great job making us feel welcome and very helpful. Thank you

The room was large, clean and comfortable. The hotel is well designed and maintained. The pool area looks nice but I never took the time to enjoy. The breakfast was excellent with great selection of high quality foods available. The staff provide great helpful service.

The room was cleaned daily replenishing everything used. The staff were extremely helpful. Large buffet breakfast selection - dinner at the restaurant was also very nice. The outdoor pool had a lovely view of the ocean without the sand.

This was wonderful hotel just a short walk to the beach. If sand isn't your thing the pool on the 25th floor was relaxing and had plenty of shade. Staff was friendly and helpful.