Sumbawa Besar Vacation Packages

Staff was so kind, very accommodating. Air conditioning was great as was the wifi.

Was quite shocked. Upon checking in, served a welcome drink, which was great but after that was just downhill. No towels were in the room and tried to call the front desk but the phone was disconnected. It took hours to get the towels. Power outage continued for so long and occurred frequently. The color of water was terrible… even for 1 night, wasn’t rest at all…

Thus is such a beautiful property, the service and attention to detail is perfect. The hotel is ideally located about a 5 minute drive if Sengiggi centre, easy to get to by taxi. The rooms are excellent, comfortable beds and great showers, our room had an outdoor shower which was lovely. We liked it so much we extended our stay by a further 3 nights, it’s just got a lovely relaxed vibe to it. Breakfast is a la Carrie and the choices are excellent, the food quality is superb.

The room, although clearly beautiful once, was VERY tired and in need of basic maintenance. The thatched roof had visible holes, some floor planks were visibly rotting and crumbled underfoot (perhaps due to water damage from inadequate roof?) All painted surfaces were badly in need of attention. There were disgusting ‘marks’ on the tiles in the shower and I would not use bare-footed. Also found a rotted potato in my bedside table. No fridge (the only room without one in our one-month five-island adventure in Indonesia) and limited amenities. Two shower towels (white) and two beach towels (striped) every day - this was messed up EVERY day. It’s not hard. The pool are was not what was expected; clever photography makes it appear much nicer than it is.

The Pros - staff was very friendly, helpful, always willing to go the extra mile to help. From our arrival to check out the staff were absolutely amazing espically one of the waiter ( Jian ). The pool and surrounding was well kept and clean. , it was very private and relaxing. The bedrooms were a bit dated but it serve the purpose . The Cons - Beach!!! Very disappointed.