Stone County Vacation Packages

For the price per night, I expected a much better experience. Parking was a nightmare. We were never able to park near our actual building and had to park at another building and walk back. The waterpark was large, but several areas of the children’s water playground had visible mold/mildew. Our biggest issue was the air conditioning. It was out for our entire stay, and we were told maintenance had already left for the day. Box fans were offered, but it was already around 10 PM, making that an inadequate solution. The food was also very expensive, but the taste and quality did not match the prices. We were told a manager would compensate us because our air conditioning was out, but no one ever followed up. I called today and was told no one there could provide the compensation and that I had to wait until Sheila comes in tomorrow. The person answering also seemed annoyed that I was calling about it. I’m disappointed that there wasn’t a manager available on Monday who could actually resolve a guest complaint, especially after compensation had already been discussed. Unfortunately, we will not be staying here again. We visit the Mississippi Gulf Coast and will continue staying at Margaritaville instead. For the price, this experience simply wasn’t worth it.