Star Vacation Packages

Dated. Nice, friendly staff

First, I want to say that the staff were excellent and very responsive to the issues I had with the room. When I arrived and went to my room it was 77 degrees in the room, with the temperature set at 63. Clearly the air conditioning was not working properly. I went downstairs to talk with staff, and they seemed aware that it did not work properly and saying the corner room always gets too hot. They brought a fan to sit on the register and had to be on the entire time to keep the room at a still warm 72 degrees. My first night of sleep I was woken up by a random blinking light above my head. I Initially did not know what it was. When I turned on the light at 1:30 am I noticed it was the smoke alarm. Blinking randomly all night. The next morning, I again when down to talk to the staff. Again, they seemed to be aware of the issue because when I said blinking light kept me up, they said, "oh yes, the smoke alarm". Someone came and put a piece of tape on it which dulled it slightly, but not completely. I also was wondering how they put it on without stepping on the bed. The last night I was there I had come in early to get ready for leaving in the morning. I tried to have the TV on, but for every channel it said the channel was not available. I called down to the front desk and was told that she would have to go and reset the system. It was fixed immediately. For the money I spent I should not have had to deal with any of these issues.

Great place

Nice location but was told we couldn't eat door dash (crumble cookies) while sitting in the lobby. Really? And I understand no breakfast included but they don't even have free coffee downstairs. Instead want you to buy a $5 cup of starbucks drip. Ugh. A lot better nearby options in Boise, likely won't stay again.

Comfortable bed, spacious room, friendly staff