South Lake Union Vacation Packages

I don't know. You might want to pass on staying here! This was the cutest boutique hotel! Unfortunately, our room wasn't ready when we checked in at 8pm, (5 hours past the 3 pm check in time) due to a "linen shortage". We were told to come back in an hour, Once in our room, it was obvious one of the beds still had not had the sheets changed. There were note papers under the covers and black hairs on the pillowcases. We found 2 fitted sheets and pillowcases in a nearby storage closet and changed them ourselves. When we got in bed, the TV didn't work. Sound but no picture. Called the front desk, but there was no one there to repair it til morning. We were told they couldn't refund us any $ on the room because we had booked through a third party, Expedia. They advertise bikes for use on your stay and even display a cute bike next to the front desk with a sign, but on inquiring about using the bikes, were told that the engineer had shut down the progtam because the bikes weren't safe for riding, with loose spokes and other unspecified mechanical issues. It sure was quaintly decorated, vet disappointingly fell short.

Couldn’t check-in until 5:49 pm, we were late for our concert because of this. Although they did comp parking for this. It didn’t seem enough. Overall the room was nice and it worked out.

I celebrated my 30th birthday the staff were amazing & very accommodating, definitely will be booking again soon

Property is a bit worn