Soledade Vacation Packages

The jacuzzi was not working well. There was no hot water

We cannot wait to come back! From the wonderful, pleasant staff to the delicious food and super clean resort, my family had the best time here. It’s so close to the beach if you want to see the ocean, but also enough pools if you want to stay on the resort. The area is very safe during the day and I loved how close it was to the down town area.

Need take more communication with the vendor , in this case was Expedia. I have upgrade the room free, but I paid for that. But that ok in this moment I can due.

I was very frustrated with my check in. I had to pay an additional fee to get my upgrade that I always get for free. After 7 years staying at this hotel. I will not return to this hotel

Great stay overall! The hotel stands out for its cleanliness, excellent service, and a very peaceful atmosphere for a good night’s sleep. The location is perfect—right by the beach, and the beach service is very good as well. The hotel also provides complimentary beach chairs and umbrellas, which is a great added benefit and makes enjoying the beach very easy. Check-in and check-out were both very smooth and efficient. One highlight worth mentioning is the excellent quality of the evening shows. They are well done and enjoyable, and rather than invading the atmosphere, they actually make the evenings more pleasant. As a small opportunity for improvement, some rooms—like the one I had—are located on the ground floor very close to the linen and towel room, which can be a bit noisy during the day. For guests who enjoy taking a daytime nap, it might be better to request a room on the upper floor. That said, nighttime rest is excellent. In my case, I included half board. The food quality is good, but the variety is just adequate and several options tend to repeat night after night. Considering the price difference between half board and the à la carte restaurant, it may be worth evaluating the latter option, as it offers a much wider variety of dishes at good price.