Title: Toya Sun Palace Resort & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Toya Sun Palace Resort & Spa Travelers soak in natural hot springs at this lakeside resort where mineral waters and massage treatments offer a perfect way to unwind after exploring ## Photo gallery for Toya Sun Palace Resort & Spa ![Lobby - Toya Sun Palace Resort & Spa (Sobetsu)](https://images.trvl-media.com/lodging/7000000/6140000/6133000/6132941/be26e3ba.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, free WiFi, bed sheets - Toya Sun Palace Resort & Spa (Sobetsu)](https://images.trvl-media.com/lodging/7000000/6140000/6133000/6132941/56b298dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Toya Sun Palace Resort & Spa (Sobetsu)](https://images.trvl-media.com/lodging/7000000/6140000/6133000/6132941/e080dc3d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Toya Sun Palace Resort & Spa (Sobetsu)](https://images.trvl-media.com/lodging/7000000/6140000/6133000/6132941/89d7b95c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Toya Sun Palace Resort & Spa (Sobetsu)](https://images.trvl-media.com/lodging/7000000/6140000/6133000/6132941/cd23ccbb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Toya Sun Palace Resort & Spa, near Toyako Hot Spring, offers indoor mineral hot springs and rejuvenating spa treatments. Family-friendly with a waterslide and arcade for kids. On-site shopping and multilingual staff ensure a great stay. ## Reviews 7.6 Good ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=6132941&PinnedHotelID=6132941&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=6132941&PinnedHotelID=6132941&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=6132941&PinnedHotelID=6132941&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=6132941&PinnedHotelID=6132941&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6132941&PinnedHotelID=6132941&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6132941&PinnedHotelID=6132941&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=6132941&PinnedHotelID=6132941&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=6132941&PinnedHotelID=6132941&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Twin Room, Lake View, Non Smoking ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6140000/6133000/6132941/5222e20a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Lake View, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Private bathroom Hair dryer Shower/tub combination Bidet In-room safe - 301 sq ft - Lake view - Sleeps 2 - 2 Twin Beds ### View all photos for Japanese Style Room, Lake View, Non Smoking ![Japanese Style Room, Lake View, Non Smoking | Living area](https://images.trvl-media.com/lodging/7000000/6140000/6133000/6132941/7880f9cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, Lake View, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Private bathroom Hair dryer Shower/tub combination Bidet In-room safe - 377 sq ft - Lake view - Sleeps 5 - 4 Twin Futons ### View all photos for Japanese & Western Style Room, Lake View, Non Smoking ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6140000/6133000/6132941/c6480553.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese & Western Style Room, Lake View, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Private bathroom Hair dryer Shower/tub combination Bidet In-room safe - 377 sq ft - Lake view - Sleeps 4 - 2 Twin Futons OR 2 Twin Beds ### View all photos for Western Style Room, Lake View, Non Smoking ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6140000/6133000/6132941/56b298dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western Style Room, Lake View, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Private bathroom Hair dryer Shower/tub combination Bidet In-room safe - 301 sq ft - Lake view - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Japanese Style Room, Lake View, Non Smoking ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6140000/6133000/6132941/56b298dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, Lake View, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Private bathroom Hair dryer Shower/tub combination Bidet In-room safe - 301 sq ft - Lake view - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Run of the House (No Choice of room type) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6140000/6133000/6132941/56b298dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of the House (No Choice of room type) ### Highlights Air conditioning Refrigerator Flat-screen TV Private bathroom Hair dryer Shower/tub combination Bidet In-room safe - 301 sq ft - Sleeps 4 - 4 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSobetsu-Hotels-Toya-Sun-Palace-Resort-Spa.h6132941.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSobetsu-Hotels-Toya-Sun-Palace-Resort-Spa.h6132941.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.56527%2C140.83345&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lmfQHvsESPJG-gOVmi1wvrbTFqU=) 7-1 Toyako Onsen, Sobetsu, Hokkaido, 052-0107 #### What's nearby - Toyako Onsen \- 1 min walk \- 0.0 km - Shikotsu-Toya National Park \- 1 min walk \- 0.0 km - Lake Toya \- 4 min walk \- 0.4 km - Toyako Hot Spring \- 2 min drive \- 1.7 km - Usuzanfunka Memorial Park \- 2 min drive \- 2.4 km #### Getting around - Toya Station - 12 min drive - New Chitose Intl. Airport (CTS) - 94 min drive #### Restaurants - ‪Blossom Coffee - ‬10 min walk - ‪Mogmog - ‬13 min walk - ‪でめきん食堂 - ‬14 min walk - ‪岡田屋 - ‬18 min walk - ‪牛助 - ‬19 min walk ## About this property ### Toya Sun Palace Resort & Spa Upscale family-friendly resort near Lake Toya Consider a stay at Toya Sun Palace Resort & Spa and take advantage of an indoor mineral hot spring (onsen), a grocery/convenience store, and shopping on site. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a massage. The on-site restaurant, Palacio, offers breakfast, dinner, and a poolside location. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room. You'll also find perks like: - An indoor pool and a children's pool, along with a waterslide - Free self parking - Hot springs on site, 1 meeting room, and multilingual staff - An elevator, a 24-hour front desk, and a ballroom Room features All 324 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes. Other amenities include: - Bathrooms with bidets and shower/tub combinations - Refrigerators and phones ## Similar properties ![Corner Terrace Room with Private Open-air Hot Spring Bath](https://images.trvl-media.com/lodging/34000000/33340000/33334700/33334695/d7e38757.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lake Suite Ko No Sumika Sobetsu - Pool - Breakfast included - Spa - Kids pool 9.4 Exceptional 79 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=33334695&PinnedHotelID=33334695&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/8000000/7490000/7480300/7480224/9c727aed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyako Manseikaku Hotel Lakeside Terrace Toyako - Hot tub - Parking included - Free WiFi - Restaurant 8.0 Very good 1,000 reviews CA $290 CA $364 total Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=7480224&PinnedHotelID=7480224&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/3a75c88f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Kanko Hotel Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 21 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=16195188&PinnedHotelID=16195188&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/db6c8418.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Kohantei Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 227 reviews CA $186 CA $232 total Jan 13 - Jan 14, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=16275017&PinnedHotelID=16275017&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/112000000/111990000/111982700/111982618/629e9a78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### premium-lake-toya Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 24 reviews CA $380 CA $426 total Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=111982618&PinnedHotelID=111982618&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16370000/16360100/16360038/4ca78b96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lake View Toya Nonokaze Resort Toyako - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 611 reviews CA $415 CA $514 total Jan 24 - Jan 25, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=16360038&PinnedHotelID=16360038&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/883af317.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Toya Tsuruga Resort Hikari no uta Sobetsu - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 37 reviews CA $518 CA $578 total Jan 23 - Jan 24, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=90616294&PinnedHotelID=90616294&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/a30b4668.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WE Hotel Toya Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 184 reviews CA $575 CA $633 total Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, blackout drapes, rollaway beds](https://images.trvl-media.com/lodging/10000000/9050000/9049100/9049092/58249d75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Toya Toyako - Parking included - Free WiFi - Air conditioning - Breakfast available 7.6 Good 168 reviews CA $115 CA $146 total Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=9049092&PinnedHotelID=9049092&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/114000000/113470000/113464700/113464685/b396a41e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nature Chalet by Elite Havens Kutchan - Parking included - Free WiFi - Mountain view [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=113464685&PinnedHotelID=113464685&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking - Onsite parking includes off-street options ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Palacio ### Things to do - Arcade/game room - Children's pool - Full-service spa - Hot spring - Indoor pool - Sauna - Shopping - Steam room - Waterslide ### Family friendly - Arcade/game room - Children's pool - Grocery/convenience store - In-room refrigerator - Indoor pool - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Luggage storage ### Guest services - Multilingual staff - No housekeeping service ### Business services - Meeting room ### Outdoors - Garden - In the mountains - On a lake ### Full-service spa - Hot spring - Hot springs open from 5:00 AM - 11:00 PM - Hot springs water temperature - 108 ºF - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa open daily - Yukata (Japanese robes) ### Accessibility - Elevator ### More - 1 building - 10 floors - Ballroom - Built in 1965 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Refrigerator ### More - Air conditioning - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 7 PM ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### We should mention Hot springs access available from 5:00 AM to 11:00 PM The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Sun Palace Toya Toya Sun Palace Toya Sun Palace Hotel Toya Sun Palace Hotel Sobetsu Toya Sun Palace Sobetsu Toya Sun Palace Resort Sobetsu Toya Sun Palace Resort Toya Sun Palace & Spa Sobetsu Toya Sun Palace Resort & Spa Resort Toya Sun Palace Resort & Spa Sobetsu Toya Sun Palace Resort & Spa Resort Sobetsu ## Frequently asked questions ### Does Toya Sun Palace Resort & Spa have a pool? ### Is Toya Sun Palace Resort & Spa pet-friendly? ### How much is parking? ### What time is check-in at Toya Sun Palace Resort & Spa? ### What time is check-out at Toya Sun Palace Resort & Spa? ### Where is Toya Sun Palace Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Toya Sun Palace Resort & Spa Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.6 Location ### 7.6 Staff & service ### 7.2 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 64 8 - Good 104 6 - Okay 56 4 - Poor 18 2 - Terrible 8 ## Reviews ### 4/10 Poor #### Koichiro Sep 17, 2022 Disliked: Cleanliness, amenities, property conditions & facilities The facility is very old. Especially the bathroom at the own room is not clean and comfortable at all. If the hotel wants to continue the business, it is high time to renew the facility. The buffet style dinner was so so. ##### Koichiro Stayed 1 night in Sep 2022 ### 8/10 Good #### サトミ Oct 5, 2022 Liked: Amenities, property conditions & facilities お風呂からの景色が最高 ##### サトミ Stayed 1 night in Sep 2022 ### 6/10 Okay #### コウキ Oct 1, 2022 Liked: Cleanliness, property conditions & facilities 新しい施設と比べると不便かな ##### コウキ Stayed 1 night in Sep 2022 ### 10/10 Excellent #### AYAKO Sep 7, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 53年記念北海道旅 どの部屋からも洞爺湖が望め、特にお風呂は眺めといい設備や備品 清潔感何もかも素晴らしい ![](https://a.travel-assets.com/ugc/hotel-reviews/1E88C7AED80C9CCD4D718CAD0B18DFC227B24EA41662516817900.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### AYAKO Stayed 1 night in Sep 2022 ### 10/10 Excellent #### aya Sep 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 一日中洞爺湖を眺められます。 本当に美しかった！ ##### aya Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### MA R I K O Aug 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort プールも楽しかったし食事もいろんなバリエーションでとてもおいしかったです。 ##### MA R I K O Stayed 1 night in Aug 2021 ### 8/10 Good #### Verified traveller Dec 30, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 約10年振りのサンパレス 何年振りかのサンパレスでした。ロビーや風呂が改築され綺麗で気持ち良く三日間を過ごす事が出来ました。孫たちはプールで大はしゃぎ、食事も子供も大人も美味しく頂きました。イルミネーションも美しく素敵でした。ただ連泊だったので昼ごはんを食べるレストランが無かったのでカップラーメンになりました。 ![](https://a.travel-assets.com/ugc/hotel-reviews/8C081C6823096FDE8853CDB3E02DBC4C01C6EC311609334811446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Dec 2020 ### 2/10 Terrible #### Verified traveller Mar 31, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very old and dirty, no air conditioning. Room is too old, very ugly decoration. Just like a room with monsters. Restaurant food is also not very good. Just the new and extended area is nice! ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### kaori Dec 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### メリークリスマス チェックイン前にもプールや温泉を利用できるのが嬉しい。なんせプールや温泉などやりたいことがいっぱいあるから！建物全体が大きめの造りなので優雅な気持ちになれました。ご飯も美味しかったです。タヒチアンダンスが予想以上に刺激的で魅入ってしまいました(^ ^) ##### kaori Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Dec 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities エクスペディアの支払い方法がわからなかった ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Oct 2, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 提供接送服務, 溫泉對湖, 好服務, 晚餐, 早餐食物種類多元化, 值得推薦, SHOP有向各式各樣啤酒....正 ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller Sep 5, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities エレベーターから部屋までの距離が少し遠かった。 ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### WAI FUNG Aug 25, 2019 Liked: Staff & service #### Good but old Nice facilities but the room is a bit aged ##### WAI FUNG Stayed 2 nights in Aug 2019 ### 6/10 Okay #### Nobuhiro, ハワイはよく行く渡航先で、ゆっくり滞在を楽しみたい方にはオススメです！ Aug 25, 2019 Disliked: Property conditions & facilities #### 費用対効果に少し疑問 ディナービュッフェは想定内でしたが、朝食のビュッフェは良かったです。部屋とプールは古くて狭い印象でした。リニューアルしたと聞いていたので少し残念。 ##### Nobuhiro Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller Jun 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hot spring facilities ##### Verified traveller Stayed 1 night in May 2019 ### 2/10 Terrible #### Linda May 28, 2019 Disliked: Cleanliness #### Charged non-smoking room for Smoking room The sun palace placed me a smoking room but accepted my non-smoking reservation. After making two complaints, before I was moved to a true non-smoking floor. ##### Linda Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller May 4, 2019 Liked: Cleanliness, amenities, property conditions & facilities ロケーションは最高。花火も満足でした。 スタッフの方も、フロントの女性はとても親切でチェックインもスムーズでした。 ただ、年配の男性の方がチェックインの列を采配されていたが、あまりいけてなかった。数組しか並んでいないのに、列の管理を徹底しすぎて、リゾート気分が少し減退したのと、業務連絡の電話を列に並ぶお客様の目の前で、大声で話すのはどうかと思う。 ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller May 2, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 비가 오고 안개가 끼어 풍경을 즐길 수는 없었으나, 통유리에 욕장에서도 도야호수를 볼 수 있고 노천탕이 있어 좋았다. 1시 도착하여 체크인을 가능했으나 룸으로 들어갈 수 없어 수영장을 먼저갔는데, 투숙객임에도 룸의 수건을 갖고 올 수 없다고 대여를 했다. 페이스타올, 바디타올 1세트로 300엔이었다. 수영장 내의 탈의실에는 특별한 것이 없어 수영이 끝난 후에는 물기만 닦고 대욕장 또는 룸으로 이동해서 씻어야 한다. 수영장이 넓고 후기에서도 봤지만 돌고래, 가오리 튜브를 무료로 이용할 수 있었다. 원형튜브의 경우 대여도 해준다. 4살 아이와 놀기에 부족함이 없었다. 길이별로 빨강, 노랑, 파랑 미끄럼틀이 있고 슬라이드미끄럼틀도 있어 어른들도 즐기기 좋았다. 파도풀도 시간대별로 있는데 재미있고 좋았다. 식사는 무난하였다. 뷔페로 진행하여 맛이나 양에 부족함을 없었다. ##### Verified traveller Stayed 1 night in Apr 2019 ### 8/10 Good #### Wing Cheong Feb 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Spa Hotel Superb scenic view with excellent spa facilities ##### Wing Cheong Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### YACHU Jan 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 環境很美 ##### YACHU Stayed 1 night in Jan 2019 ### 6/10 Okay #### Verified traveller Jan 26, 2019 #### 不過不失 酒店比較舊，浴室設備也有點破損。 餐廳的自助餐菜式蠻多，不過食完後，衣服有很大陣油煙味。 溫泉也不錯的。 ##### Verified traveller Stayed 1 night in Jan 2019 ### 10/10 Excellent #### jeonghoon Dec 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 토야 선팰리스 리조트에 감동 먹었어요! 주차장에 주차해놓은 렌트카에 밧데리가 나가서 시동이 안걸렸는데 체크아웃해주신 나이지긋한 직원분이 수트에 장장구두 차림으로 눈보라가 치는 상황은 아랑곳하지않으시고 차를 가져와서 밧데리점프해주셨습니다 너무도 고마왔습니다 토야 선팰리스 프론트직원분께 너무 감사하고 다음에도 꼭 오고 싶은 리조트입니다 ##### jeonghoon Stayed 1 night in Dec 2018 ### 6/10 Okay #### Verified traveller Nov 22, 2018 Liked: Staff & service, property conditions & facilities 改装前のフロアに宿泊したのでやはり古さは・・・ 使用しませんでしたが、特に部屋の風呂はちょっといかがなものかなと。 ##### Verified traveller Stayed 1 night in Nov 2018 ### 10/10 Excellent #### anonymous Nov 18, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a great stay at Toya Sun Palace. The resort provided a bus service that picked us up from Sapporo for free, saving some money, though unfortunately it took over an hour longer than scheduled. The resort is impressive with the glass-walled lobby overlooking the lake, though the onsen areas were a bit smaller than expected. The Japanese style room was basic but comfortable, and housekeeping makes up the tatami sleeping mats at night. The room has its own small bathroom and a view of the lake, though the view is better elsewhere on the resort. Breakfast and dinner were included. The buffet had a very good range of food in our opinion, for both dinner and breakfast, and the quality was good by typical buffet standards. The separate male and female onsens had a range of baths, including an outdoor one overlooking the lake. It could be very crowded in peak season. The water is 38-40 degrees, which feels very hot but you adjust to it. There is a very faint smell of chlorine (much less than a normal swimming pool), but no sulphur or other smells. There is a nightly fireworks show on the lake which was nice, Tahitian entertainment performances everyday, and wearing the yukata around the resort was also enjoyable. We made the mistake of only staying one night, which was too short and didn't leave time to see the water fun park or go to Nakajima Island on the lake. We would definitely consider staying at Toya Sun Palace again, though maybe not during crowded peak season. ##### anonymous Stayed 1 night in Oct 2018 ### 10/10 Excellent #### Sairung Nov 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ดีค่ะ ที่จอดรถไกลหน่อย ห้อง smoking เหม็นบุหรี่อย่างแรง ต้องขอ up grade ห้องถึงได้เปลี่ยนห้อง ถ้าไม่ได้คงต้องย้ายที่นอน ได้ห้องแล้วก็ดีค่ะ ##### Sairung Stayed 1 night in Oct 2018 ## Expedia's Latest Trends ### Hotels > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) ### Packages