Smallwood Vacation Packages

Very chill had a good two day stay. Loved the shower and bathroom lights.

Bathroom and room were lovely however I did not feel safe here at all. Since there is no staff people are free to behave and treat you however without consequences. Luckily the room was nice since I was too afraid to leave it because of how aggressive other guests were.

It was great for beach access. Nothing in our room worked. Coffee pot was broke. Stove was broke. We had to switch on and off the breakers to use it. Toilet would tflush half the time.

The cleaning staff made the experience for us. There are only remote workers at the front desk, so your only human interaction at the hotel (aside from other customers) is with the friendly and helpful cleaning staff. One woman in particular fron the cleaning staff was exceptionally friendly and caring, striking up conversation whenever she saw us and creating a very welcoming environment. I forget her name, something that started with a C or S, Cynthia maybe? She always wore a face mask, and she really had an air of confidence and ownership about her. She absolutely deserves a raise and a promotion!!

This was my first time visiting LA, for me and my kids. This hotel superseded our expectations. The staff was very friendly and accommodable. My only regret is that we couldn't stay more than 3 days. I highly recommend this hotel to anyone that will be staying in the surrounding LA area, but especially downtown. You won't regret it!