Nabq bay, Sharm El Sheikh, South Sinai Governorate
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Beautiful resort with wonderful staff and amenities.
Kathryn
Stayed 3 nights in Feb 2024
Response from Kelly on Mar 14, 2024
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
10/10 Excellent
Becher
Jan 4, 2024
Becher
Stayed 3 nights in Jan 2024
Response from Kelly on Feb 11, 2024
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
6/10 Okay
Ageentha
Dec 19, 2023
Ageentha
Stayed 1 night in Dec 2023
Response from Kelly on Feb 11, 2024
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future. Sincerely
10/10 Excellent
Bilal
Travelled with family, Travelled with family and small children
I love the transportation and how clean and they staff very helpful and so clean the hotel
Bilal
Response from Kelly on Feb 11, 2024
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
10/10 Excellent
Saad
Oct 30, 2023
Saad
Stayed 4 nights in Oct 2023
Response from Kelly on Feb 11, 2024
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
everything was great .... early check in ...free upgrade ... great food and facilities .. the fast check out
special thank for Mostafa And Amr From the Recepcetion
Mohsen
Stayed 3 nights in Sep 2023
Response from Kelly on Oct 9, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
Best hotel in sharm, amazing experience, very clean, excellent staff, excellent service.
The food is amazing
Sami
Stayed 4 nights in Sep 2023
Response from Kelly on Oct 9, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
Best hotel in sharm, amazing experience, very clean, excellent staff, excellent service.
The food is amazing
eissa
Stayed 4 nights in Sep 2023
Response from Kelly on Oct 9, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
Best hotel in sharm, amazing experience, very clean, excellent staff, excellent service.
The food is amazing
Saher
Stayed 4 nights in Sep 2023
Response from Kelly on Oct 9, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
Best hotel in sharm, amazing experience, very clean, excellent staff, excellent service.
The food is amazing
Gamal
Stayed 4 nights in Sep 2023
Response from Kelly on Oct 9, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
Best hotel in sharm, amazing experience, very clean, excellent staff, excellent service.
The food is amazing
Mohamad
Stayed 4 nights in Sep 2023
Response from Kelly on Oct 9, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
10/10 Excellent
FAIZEEN
Aug 29, 2023
FAIZEEN
Stayed 3 nights in Aug 2023
Response from Kelly on Oct 9, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future. Sincerely
4/10 Poor
Kim
Jul 19, 2023
Kim
Stayed 3 nights in Jul 2023
Response from Kelly on Sep 4, 2023
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future. Sincerely
8/10 Good
Esther
Jul 14, 2023
Esther
Stayed 6 nights in Jul 2023
Response from Kelly on Sep 4, 2023
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future. Sincerely
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
Booked junior suite , very spacious room , Very well maintained, multiple pools , nice water park , very professional and helpful staff members . Food was good , multiple buffet options , didn’t enjoy a la cart restaurant option though, but overall very nice place , will definitely return here for next vacation
Hicham
Stayed 5 nights in Jun 2023
Response from Kelly Walmsley on Jun 21, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
10/10 Excellent
Sukru
Jun 4, 2023
Sukru
Stayed 4 nights in May 2023
Response from Kelly Walmsley on Jun 21, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
10/10 Excellent
SERRA
May 31, 2023
SERRA
Stayed 3 nights in May 2023
Response from Kelly Walmsley on Jun 21, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
A premium reprt but we found we were often forgotten or not taken care of enough. There was some African conference going on and these business people took so much more priority over holidaying guests which was really dissapointing. Room balcony door kept making noise. Resort is lovely, kids club lovely, food was really good including entertainment but overall we felt let down by the service.
Raju
Stayed 3 nights in May 2023
Response from Kelly on Jul 3, 2023
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future. Sincerely,
8/10 Good
Silvenz
Travelled with family
Apr 6, 2023
Liked: Staff & service, amenities
Over all great resort. It was difficult reserving table in the different restaurants, we received a notice that it is full were in fact the restaurants were almost empty. Only after approaching the management we were able to book a table.
Silvenz
Stayed 7 nights in Mar 2023
Response from Kelly Walmsley on Jun 21, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay. Regarding the a la carte they are subject to availability and the seating times are staggered in order to provide a la carte service.We look forward to welcoming you back again soon.Best Regards,
4/10 Poor
Daniel
Mar 31, 2023
Daniel
Stayed 3 nights in Mar 2023
Response from Kelly on Jul 3, 2023
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future. Sincerely,
10/10 Excellent
tarig
Mar 11, 2023
tarig
Stayed 4 nights in Mar 2023
Response from Kelly Walmsley on Jun 21, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
منتجع جميل يستحق الإقامة للعوائل مقابل للبحر متوفر به جميع الخدمات وتعامل ممتاز من قبل العاملين به
tarig
Stayed 4 nights in Mar 2023
Response from Kelly Walmsley on Jun 21, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
10/10 Excellent
Asgar
Mar 5, 2023
Asgar
Stayed 4 nights in Feb 2023
Response from Kelly Walmsley on Jun 21, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
Everything is superb.
The good:
Almost everything. The service is unparalleled. Although there is some language barrier when asking for something, the staff will go to any lengths to please you.
Food: food is very good, particularly desserts, where they excel. If you have some food restrictions they won't stop until you're happy.
Rooms: we got an upgrade to junior suites. Truly amazing. Spacious and with every detail you may expect from the highest of standards. Osama was a true artist when it came to make our rooms.
Swimming pool: the biggest one is just too cold, but there are other 2 or 3 that are swimmable and where there is daily entertainment.
Drinks: if this is why you came here you won't be disappointed.
Beach: at least at this time of the year there is no way you could swim anywhere. There is a very long pier where you can take long walks and enjoy the view though
Staff: will do everything to make you happy. Mohamed Hosny at the turquoise was always waiting for us to tell the chef what we would eat that day.
The bad:
Making reservations for a la carte is very tricky. If you're willing to make a Soviet-style line to beg for reservations 2 or 3 days in advance it may make sense, not for me. We basically ended up not having any meal in any of the luxurious restaurants.
Ruben
Stayed 7 nights in Feb 2023
Response from Kelly Walmsley on Jun 21, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
10/10 Excellent
Ilhan
Feb 8, 2023
Ilhan
Stayed 3 nights in Feb 2023
Response from Kelly Walmsley on Jun 21, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
8/10 Good
Güngör
Feb 4, 2023
Güngör
Stayed 5 nights in Jan 2023
Response from Kelly Wamsley on Jun 21, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
Tesis bir çok konuda mükemmel. Sadece, konum olarak denizi beklentiye yeterince cevap vermeyebilir, ayrıca alakart restaurantlarda servis daha hızlı olabilir.
Otel dışında, Havalimanı görevlilerinin yaklaşımları çok kaba , yolculara daha saygılı olmalılar.
Mithat
Stayed 4 nights in Jan 2023
Response from Kelly Walmsley on Jun 21, 2023
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
the food and beverages was excellent and superior , the animations was great ,the warm pool was great
SHERIFF
Stayed 5 nights in Sep 2022
Response from Kelly on Sep 25, 2022
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
Amazing stay, excellent hotel with excellent service. Every thing is good. Good and tasty food .
Mhfoz
Stayed 7 nights in Aug 2022
Response from Kelly on Aug 29, 2022
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
10/10 Excellent
Ibraheim
Aug 24, 2022
Ibraheim
Stayed 7 nights in Aug 2022
Response from Kelly on Aug 29, 2022
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
10/10 Excellent
Salim
Aug 19, 2022
Salim
Stayed 4 nights in Aug 2022
Response from Kelly on Aug 29, 2022
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
6/10 Okay
RAFEA
Aug 12, 2022
RAFEA
Stayed 5 nights in Aug 2022
Response from Kelly on Aug 16, 2022
Dear Valuable Guest!
Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.
At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
8/10 Good
Rafat
Aug 10, 2022
Rafat
Stayed 6 nights in Jul 2022
Response from Kelly on Aug 16, 2022
Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, you can be sure that your feedback will be send to the relevant departments and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards
Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards
10/10 Excellent
Naseem
Jul 23, 2022
Naseem
Stayed 6 nights in Jul 2022
Response from Kelly on Jul 29, 2022
Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards
Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards
Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, you can be sure that your feedback will be send to the relevant departments and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
10/10 Excellent
mohammed
Jul 8, 2022
mohammed
Stayed 2 nights in Jul 2022
Response from Kelly on Jul 17, 2022
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, you can be sure that your feedback will be send to the relevant departments and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
10/10 Excellent
ISMAIL
Jul 6, 2022
ISMAIL
Stayed 19 nights in Jun 2022
Response from Kelly on Jul 17, 2022
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, you can be sure that your feedback will be send to the relevant departments and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
6/10 Okay
Maivel
Travelled with family and small children
Jun 30, 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The check in was 3 hours delayed, which made us behind and loss The Whole day of our trip. The rooms we had with no bathroom door. The shower was leaking , the shower door and toilet door don’t fit right so it has to be open all the time and of course no door for the actual bathroom, it was a horrible experience and it doesn’t match at all with how much we paid for it.
Maivel
Stayed 4 nights in Jun 2022
Response from Kelly on Jul 3, 2022
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, you can be sure that your feedback will be send to the relevant departments and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
10/10 Excellent
Fouad
Jun 30, 2022
Fouad
Stayed 9 nights in Jun 2022
Response from Kelly on Jul 3, 2022
Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards,
10/10 Excellent
Samer
Travelled with family and small children
Jun 30, 2022
Property is very clean, well maintained. Service by all employees is extremely well.
The only comment that I have is on the showers, they leak water to the rest of the bathroom. Not a big deal but I hope they fix it in the future.
Samer
Stayed 3 nights in Jun 2022
Response from Kelly on Jul 3, 2022
Dear Valuable Guest, Thank you for your feedback about Rixos Premium Seagate We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards,