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Reviews of Domaine Saint Clair Le Donjon Etretat

3 out of 5
Domaine Saint Clair Le Donjon Etretat
Chemin De Saint-clair 1, Etretat, Seine-Maritime

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 212 reviews" "
Rating 8 - Good. 61 out of 212 reviews" "
Rating 6 - Okay. 12 out of 212 reviews" "
Rating 4 - Poor. 5 out of 212 reviews" "
Rating 2 - Terrible. 4 out of 212 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ted, Alexandria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cat in the property.
Stayed 1 night in Mar 2024
Response from Toute l'équipe du Donjon - Domaine St Clair on Apr 7, 2024
BonjourC’est avec plaisir que nous découvrons la note que vous nous avez attribué.Toute l'équipe du Donjon vous souhaite une agréable journée.

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent !
Stayed 1 night in Oct 2023
Response from Toute l'équipe du Donjon Domaine Saint Clair on Oct 12, 2023
Bonjour,Merci pour ce charmant commentaireNous vous souhaitons une agréable journée

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Toute l'équipe du Donjon Domaine Saint Clair on Oct 12, 2023
Bonjour,Merci pour cette jolie noteNous vous souhaitons une agréable journée

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great stay
The hotel is great - the decor is amazing. Overall, a great stay - but there is no air conditioning (so either you open the windows and get attacked by mosquitoes or you bake). The breakfast was a little disappointing if you are Gluten Free. Of the circa 6 cakes, couldn't one have been made without gluten? Although the GF bread was appreciated!
Stayed 2 nights in Sep 2023
Response from The whole team on Sep 13, 2023
Dear,We would like to thank you for the time you took to write this comment.Indeed we do not have an air conditioning system by choice. We are in Normandy and the intense heat does not last long. In addition, this distorts this building and does not fit into our ecological convictions.For a future stay, do not hesitate to let us know your intolerance in advance so that we can have more choice at breakfast.Hoping to welcome you again in one of our homes. Good day

10/10 Excellent

Rajasekhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on a small cliff top is a beautiful fortress like hotel with good view of the valley and the sea. Stayed for a night and enjoyed massage spa and Michelin star rated restaurant dinner with my wife. Must stay place if looking to spend a romantic evening and night in western / norther France around Etretat area.
Stayed 1 night in Aug 2023
Response from L'équipe du Donjon Domaine Saint Clair on Aug 16, 2023
Bonjour,Nous tenons à vous remercier chaleureusement pour ce joli commentaire.En espérant vous accueillir de nouveau dans l'une de nos maisons !Toute l'équipe vous souhaite une agréable journée.

10/10 Excellent

Tathagata

Stayed 1 night in Jun 2023
Response from L'équipe du Donjon Domaine Saint Clair on Jul 14, 2023
Bonjour,C’est avec plaisir que nous découvrons la note que vous nous avez attribué.Toute l'Equipe du Donjon espère vous accueillir de nouveau dans l'une de nos maisons.Très belle journée !

10/10 Excellent

Mayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the atmosphere of the hotel and the amenities offered. The employees of Le Donjon were very helpful during my stay as well.
Response from Toute l'équipe du Donjon - Domaine St Clair on Feb 25, 2023
Thank you for taking the time to write this lovely review.We are delighted that you enjoyed the atmosphere of our house.Rest assured that we will not fail to pass on your impressions to all of our teams who are very sensitive to them.Hope to see you back home soon

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and accommodation with friendly staff.
Response from Toute l'équipe du Donjon - Domaine St Clair on Feb 25, 2023
Dear Robert,Thank you for this lovely comment.Strongly committed to customer satisfaction, we are delighted to know that the professionalism of our team has met your expectations.We make sure that our house is welcoming and pleasant. Please underline.We wish you a nice day.

10/10 Excellent

Nadezda

Stayed 1 night in Oct 2022
Response from Toute l'équipe du Donjon - Domaine St Clair on Feb 25, 2023
Bonjour,Nous vous remercions chaleureusement pour cette charmante note !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roof height a challenge
The hotel is really nice and friendly courteous staff. The one thing to know is that it is an old building and the room that we had while spacious was not so practical as you had to duck to avoid your head hitting the roof and had to really bend down to go from room to the bath. Kind of awkward and not something you remember in the middle of the night.
Stayed 1 night in Oct 2022
Response from Toute l'équipe du Donjon - Domaine St Clair on Feb 25, 2023
Dear,Thank you for taking the time to share your experience with us.Our team always gives its maximum to give you the best welcome!It is true that the dungeon is an old charming house with its secrets and its rooms all different from each other with their characteristics.For your next stay, do not hesitate to ask our reception team to change rooms.Hoping to see you soon

10/10 Excellent

John

Stayed 2 nights in Sep 2022
Response from Toute l'équipe du Donjon - Domaine St Clair on Feb 25, 2023
Bonjour John,Merci d'avoir pris le temps de nous adresser cette jolie note.En espérant vous revoir bientôt à la maison !

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only problem that we should cary our luggage to the third floor.
Stayed 1 night in Sep 2022
Response from Toute l'équipe du Donjon - Domaine St Clair on Feb 25, 2023
Dear Simon,We thank you for this nice note!During your next stay, don't hesitate to ask our team to bring your luggage up to you. It is true that the house is atypical with the towers of the dungeon, so it is not possible for us to put an elevator there.Hoping that you will honor us with another visit.

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with several luxuries. We liked the peace and quiet of the neighborhood.
Stayed 1 night in Sep 2022
Response from Toute l'équipe du Donjon - Domaine St Clair on Feb 25, 2023
Dear Tony,Thank you for sharing your delightful experience at Le Donjon.Our entire team strives to always give you the best welcome and service.Hoping to see you soon

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous boutique hotel in an old chateau. The staff was amazing and the location incredible. The food is also excellent. We will be back.
Stayed 1 night in Aug 2022
Response from chef de réception on Aug 19, 2022
We cannot wait to host you again, we hope you give us a call beforehand to choose your favorite bedroom!

10/10 Excellent

Marina

Stayed 3 nights in May 2022
Response from L'équipe du Donjon on Jun 8, 2022
Bonjour Marina, Nous sommes ravis que vous ayez apprécié votre séjour à Etretat. Au plaisir de vous accueillir à nouveau, L'équipe du Donjon

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was such a charming little place! The atmosphere just invited relaxation even though the room itself was a quirky mixture of eclectic style! Etretat did not disappoint as the village was just as charming as the hotel! ❤️
Stayed 1 night in Mar 2022
Response from Front office manager on Apr 19, 2022
Thank you for your kind review, we're very happy you had a wonderful time in our lovely town!

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great stay
Really cozy hotel, love the style, design (both of the common areas and if the room). The bistrot restaurant was really good too. Staff was really friendly and efficient.
Stayed 1 night in Jan 2022
Response from Le Donjon on Jan 10, 2022
Dear Sir/ Madam, Thank you for telling us how much you loved your stay at Le Donjon, and for your enthusiasm about the food at Le Bistrot du Donjon ! We hope to see you again,

10/10 Excellent

Shauna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing. It offers parking on-site, it has an on-site bar in the lobby and a Michelin-star restaurant. It’s a 10-minute walk to town and the cliffs. The room we stayed in was beautifully decorated and very clean. I could have stayed here for many days. I can’t wait to stay here again, it’s a dream.
Stayed 1 night in Oct 2021
Response from Le Donjon on Oct 18, 2021
Dear Sir, Madam, We certainly hope you'll be back soon, for a longer stay ! Le Donjon indeed offers all you can wish for a pleasant stay : charming and confortable rooms, pleasant common spaces, 2 restaurants, a coktail bar, a spa, a pool, a garden... and free private parking, just 10 minutes away from the heart of the village and the cliffs of Etretat. Thank you for telling us how much you enjoyed your stay with us.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This is a lovely hotel in a beautiful area, we were well looked after here by all the staff and I would certainly stay here again.
Stayed 1 night in Jan 2020
Response from Fanny on Feb 23, 2020
Dear Tony, Thank you for your feedback, we'd be glad to host you next time you visit Etretat, Kind regards from all the staff

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem on the hill
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. The stairs up to the room had one broken step which mad ended it a bit tricky to manage with luggage. Once you knew it was there it was possible to skip it.
Stayed 1 night in Dec 2018

4/10 Poor

Jesper

Disliked: Cleanliness, property conditions & facilities, room comfort
A place of contrasts
The pics of exterior are beautiful. The staff do their best (we only interacted w the reception). Food looked excellent on the menu - we did not try it as the kitchen was closed. The interior, of our junior suite room (w sea view) was massively outdated, bubble spa in the corner tower missing the view (?) and w/o ventilation. Carpets that you question in which decade they were cleaned last time, sink in a cupboard and the same w the toilet The place and setting is beautiful and has massive potential. Would benefit from a significant update. Etretat is fine for its “hole in the rock” for the impressionist painters. Our impression was that it is a bit of a tourist trap - then again, different people have just as different tastes. Some could find it all very charming. We did not.
Stayed 1 night in Sep 2018

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saint Clair domaine Étretat France
Really cool hotel in separate buildings on a hillside well-managed great restaurant thought a really pleasant stay in at fantastic Village on the Normandy coast
Stayed 1 night in Sep 2018

8/10 Good

Amanda, Gaithersburg, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel — minutes drive to Étretat Cliffs
It was a cute hotel that had an old, classic feel to it. The hotel was in a secluded area, so it was nice and quiet. The room did not have central heating so it was cold during the night.
Stayed 1 night in Feb 2018

10/10 Excellent

Nigel, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky but excellent
The hotel receptionist was very friendly and she gave us a really warm welcome. Dinner in the restaurant was an excellent taster menu which was good value. The decor is quirky with VERY bold colours everywhere - a red gloss ceiling in the bedroom takes a little getting used to!
Stayed 2 nights in Nov 2017

10/10 Excellent

LAURIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
A bit too expensive for it's condition
We like our room, clean, but wifi is a bit slow. And there is no mini bar-no refrigerator in the room. This is not nice in Summer.the hotel facilities are getting old. The pool bar menu for drinks is not very good, no fresh juice and snack. The location is a bit far from the restaurants area and everything. Nice old building and beautiful room design!

8/10 Good

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful chateau setting
Beautiful setting on the hillside above Etretet. Staff was very friendly, helpful and spoke Fluent English. Old chateau with very quiet private rooms

6/10 Okay

Sue, Leigh

Liked: Cleanliness, room comfort
A very quirky place
Very friendly staff and an unusual room with bathroom down a flight of stairs and a "porthole" window into it. Very quirky! Downside was there was no-one manning the bar and when asking for a glass of wine, we were asked to review the wine list which very extensive, and extremely expensive when all we wanted was a glass of house wine. Great views of the bay and cliffs

4/10 Poor

Jenny, Sussex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced for basic amenities
Poor decor Bad service Bad breakfast options No lunch or food options in the daytime during weekdays

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Romantic Hotel
A very pleasing surprise ending to our short trip to Normandy. We loved our room which had lovely view to the sea. The staff were all very friendly. It is a short walk into the town, yet very peaceful. I wish we could have stayed longer. Charming and tranquil.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem!
A beautiful hotel in a beauitful surrounding area with spectacular views. The weather was great which definitely enhanced the experience but the hotel and town are perfect for a short break. It is a bit on the pricey side but worth it.

10/10 Excellent

KRK, Houston TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting in the hills above town
This is the second time we stayed here and have not been disappointed. The location is about a 10 minute walk down the hill into town and to the beach where Monet painted his celebrated scenes of the cliffs of Etretat. The chateau is quite old but the accommodations have been updated with designer themes. Some of the rooms have views of the Etretat arch in the distance. A swimming pool overlooking the town is open during warmer months. Overall a beautiful setting.

10/10 Excellent

Juanita, Houston Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and Beyond!
We arrived at Domaine St Clair to find out they were never sent any reservation information. The hostess handled the situation more than graciously, and not only honored the reservation, but upgraded us to a suite! I can say enough about how impressed we were with the way it was handled! This is not the first time this has happened with Hotels.com. The facilities are PERFECT, and far surpassed our expectations. We hope to return again, and will recommend it to all!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible!
Beautiful hotel and location! Sumptuous describes our room in the chateau ... Silk curtains, fabric wall coverings, giant bed so comfortable and enormous bathroom! What a place!

8/10 Good

Michael, London

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel best described as quirky
The hotel is built on the hillside and this causes a number of unusual results. For example, our room requested on the ground floor, as we have difficulty with stairs, was the highest room and next to the car park - no noise whatsover. While this was very useful, we would not recommend this hotel to disabled or partially disabled people. However to all others we would highly recommend it. We found the staff excellent in every way going out of their way to be courteous and pro-actively helpful.

10/10 Excellent

Dukeofargy, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay while in Etretat, France
this is a fantastic hotel / home to stay in while in Etretat, albeit somewhat pricey. The staff was extremely accommodating and friendly. The hotel has fine dining, as well as catering to conferences/ conventions. Fantastic view of the town and the famous sea scene. Would we return here, absolutely.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC!
IT WAS SOOO GOOD. love the theme of the hotel and the view and the owner was so nice too. great service~

8/10 Good

Jennifer, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and romantic
This intel is a little way from the center of town but from our room we could see the coast and the fabulous rock cliff the city is famous for. The room itself was lovely and romantic. The only downside was the lack of Internet in the building we stayed in.

8/10 Good

Forster, Paris

Liked: Room comfort
Unique romantic getaway
Each room is unique, which is one of the reasons we chose this hotel. Our room consisted of a round tub which filled the turret, wall to wall. We had a spectacular view of the cliffs over the ocean, a balcony and a fireplace. The pool was our haven. Comfortable cabanas around the pool and a view. There are many older items in the rooms and some things are looking a little worn, but it all added to the character of the hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointing
Over-priced for what it offers and breakfast is poor value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with a good view
My husband and I stayed for one night and everyone who worked there was extremely helpful and kind. The accommodations were older, but very clean with a lot of charm. Free parking and a short walk from downtown. A great view of the ocean since it is up on the hill.

10/10 Excellent

Masafumi, Maidenhead , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christelle

Nous avons été très bien accueilli, une très jolie chambre vue sur mer. Après un super moment dans un jacuzzi vue sur mer, nous avons profité du salon pour faire des jeux. Nous avons dîner au bistrot une très bon restaurant, Merci à l’équipe.
Stayed 1 night in Mar 2024
Response from L'équipe du Donjon on Mar 6, 2024
Bonjour,Nous tenons à vous remercier chaleureusement du temps que vous avez pris pour rédiger ce commentaire.C’est avec joie que nous lisons votre enthousiasme quant au confort et à la décoration de votre chambre.Soyez assuré que nous ne manquerons pas de transmettre vos impressions à l’ensemble de nos équipes qui y sont très sensibles.Toute l'équipe du Donjon - Domaine Saint Clair vous souhaite une agréable journée.

10/10 Excellent

Margot

Stayed 1 night in Feb 2024
Response from Toute l'équipe du Donjon - Domaine St Clair on Apr 7, 2024
BonjourC’est avec plaisir que nous découvrons la note que vous nous avez attribué.Toute l'équipe du Donjon vous souhaite une agréable journée.

10/10 Excellent

Wais

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how they welcomed us to their hotel when we checked in at the reception. They gave us a tour and explained what we could do at the hotel besides enjoying our room. The staff is excellent. Always helpful and smiling. It gives a home feeling, which is very lovely. Also, the central sitting area with the fireplace is fantastic. We could enjoy a cozy indoor feeling while it is storming outside. 10 for this place. Not a single bad thing to find.
Stayed 2 nights in Feb 2024
Response from L'équipe du Donjon on Feb 27, 2024
DearWe would like to sincerely thank you for the time you took to write this comment.Every day our team strives to guarantee you quality service while feeling at home.Rest assured that we will not fail to pass on your impressions to them.Hoping to welcome you again in one of our homes.The whole team wishes you a pleasant day

10/10 Excellent

Ségolène

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Toute l'équipe du Donjon - Domaine St Clair on Jan 3, 2024
Bonjour,C’est avec plaisir que nous découvrons la note que vous nous avez attribué, merci !En espérant vous accueillir de nouveau dans l'une de nos maisons.

10/10 Excellent

claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’excellence
Disponibilité accueil aux petits soins pour les clients
Stayed 1 night in Nov 2023
Response from Toute l'équipe du Donjon Domaine Saint Clair on Nov 25, 2023
Bonjour,Nous tenons à vous remercier chaleureusement pour ce charmant commentaire.En espérant vous accueillir de nouveau dans l'une de nos maisons.Toute l'équipe du Donjon vous souhaite une agréable journée.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Toute l'équipe du Donjon Domaine Saint Clair on Nov 6, 2023
Bonjour,Merci pour cette jolie note.Bonne journée.