Zoetry Marigot Bay St. Lucia is just average at best overall, but it did have some highlights. This was our 7th visit to a Zoetry or Dreams Resort and we’ve loved everyone of them - so we were ready for this getaway. We were expecting the amazing experience that we have had before but unfortunately had a lot of obstacles. It started off with a terrible first impression but got better along the way. Some additional training of staff and higher expectations is a must for this to truly be a luxury Zoetry experience that we’ve come to enjoy - it has a way to go but can get there with some hard work.
The Great: The country & the people of St Lucia, Beautiful resort - The property was lush and inviting. The taste of the food - we loved every meal. Nyim at the Cove, Juan the chef, and Kaydi the concierge - greeted us each day, helped to recover the terrible start and took care of us - each day checking in on us and serving us with excellence. With the work ethic and hospitality of these three staff, I have hope that the improvements can be made. The beds, pillows, towels and toiletries are top of the line, comfy and nice.
The Good: Activities - The ridge hike, Sip & Paint, Yoga, Wellness Spa were nice. The fresh coconut water, St. Lucian rum punch and the spicy Paloma. The pool or the beach was never too crowded with towels and chairs always available. Turn down service and a note of inspiration by Rosemary was a great, thoughtful touch. The airport car service was fast & courteo