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Reviews of Hampton Inn Sedona

2.5 out of 5
Hampton Inn Sedona
1800 W Hwy 89a, Sedona, AZ

Reviews

7.8

Good

Rating 10 - Excellent. 306 out of 812 reviews" "
Rating 8 - Good. 272 out of 812 reviews" "
Rating 6 - Okay. 128 out of 812 reviews" "
Rating 4 - Poor. 57 out of 812 reviews" "
Rating 2 - Terrible. 49 out of 812 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Lirio

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We have not checked out yet and housekeeping already went in and would not let us use the the Bathroom
Stayed 1 night in Apr 2024
Response from rm on Apr 23, 2024
Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. It is our goal to provide outstanding service to all of our guests. Your survey of our property will help us in that effort. Please accept our apology for the issue you experienced. Be assured we have discussed the survey with the entire staff. Again, thank you for your time.

6/10 Okay

Diane

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed 2 nights. On our first morning, we tried your breakfast. With over an hour remaining, I was surprised to see items gone. The most disturbing thing was NO napkins, not even paper towels. An employee told us they ran out days ago & we're waiting on a supplier. Why not go buy some cheap napkins? Kelsie at checkin was wonderful!
Stayed 2 nights in Mar 2024
Response from Danielle on Mar 28, 2024
Dear Diane,Thank you for taking the time to review your stay with us. We appreciate your feedback on areas where we have the opportunity to improve.

8/10 Good

Irene

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from rm on Mar 25, 2024
Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. Thank you for giving us a good rating. It is our goal to provide outstanding service to all of our guests. Be assured we will share the survey with the entire staff. Again, thank you for your time. We hope to see you again at the Hampton Inn Sedona.

6/10 Okay

James E

Liked: Staff & service
Did not like paying extra for parking when I'm paying for a room and parking on the hotels property.
Stayed 1 night in Mar 2024
Response from rm on Mar 6, 2024
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your overall visit to our property. Parking fees have become very common in all tourist destinations worldwide. We also advertise them throughout the booking process, within your confirmation, and in your Hilton Honors App. Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.

6/10 Okay

maria

Stayed 1 night in Jan 2024
Response from rm on Mar 25, 2024
Thank you for taking the time to review your stay with us. Your feedback helps us to applaud the team and improve the experience of future guest’s. Again, Thank You!

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Danielle on Feb 5, 2024
Dear Jay,Thank you for taking the time to leave a rating of your stay with us! We are delighted to see that you enjoyed your experience. We hope to have the opportunity to welcome you back soon!

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities
The parking wasn't very practical, there were 2 trucks with trailers taking up majority of the parking and the room from the door entrance was a long ways to walk being handicapped, walkway was very icy the next morning almost feel
Stayed 1 night in Jan 2024
Response from Danielle on Jan 29, 2024
Thank you for taking the time to review your stay with us. We are sorry to hear that parking was an issue during your stay. While we do have more parking than rooms to be able to accommodate trailers, that situation was a lack of care by the individuals that drove those and I do understand your frustration.

10/10 Excellent

Racheal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything on 89. Close to uptown & hiking.
Stayed 5 nights in Jan 2024
Response from Danielle on Jan 29, 2024
That you for taking the time to rate your stay with us. We hope to have the opportunity to welcome you back soon!

6/10 Okay

Josue

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Danielle on Jan 29, 2024
That you for taking the time to rate your stay with us. We hope to have the opportunity to welcome you back soon!

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable, but the pillows were too soft for my liking and the water temperature in the shower did not stay hot for long. Breakfast was delicious and the staff was very friendly.
Stayed 1 night in Jan 2024
Response from Danielle on Jan 29, 2024
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.

10/10 Excellent

Brenda

Liked: Staff & service, property conditions & facilities, room comfort
Sedona trip
Everything was great. Bathroom floor could use a good scrub.
Stayed 1 night in Jan 2024
Response from Danielle on Jan 29, 2024
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.

8/10 Good

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Danielle on Jan 29, 2024
That you for taking the time to rate your stay with us. We hope to have the opportunity to welcome you back soon!

6/10 Okay

Heather

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Meh
Hotel needs some TLC - bubbled wallpaper, carpet looks old and dated. Broken toilet paper holder in room. Would not rebook at this location. Everywhere we went there were signs about tipping. For what? Not a fan of being inundated w notes about tipping. I’d only consider tipping in a hotel for a longer stay w service going above and beyond. Not for what should automatically be provided at a hotel.
Stayed 2 nights in Jan 2024
Response from Danielle on Jan 29, 2024
Thank you for taking the time to review your stay with us. It looks like we fell short in a few areas during your stay and we do not want that to be the experience that we leave our guests with. Your feedback helps us to applaud the team and improve the experience of future guests.

10/10 Excellent

Scott

Stayed 2 nights in Jan 2024
Response from Danielle on Jan 29, 2024
That you for taking the time to rate your stay with us. We hope to have the opportunity to welcome you back soon!

6/10 Okay

Michelle

Liked: Staff & service
Stayed 3 nights in Dec 2023
Response from Danielle on Jan 29, 2024
That you for taking the time to rate your stay with us. We hope to have the opportunity to welcome you back soon!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gives Hampton Inn a Bad Name
We always book Hampton Inn thru Hotels.com. This was the worst Hampton Inn we have ever stayed at. It feels like an old decrepit motel with old, stained carpets, outdated everything that they just tried to reno with very few cosmetic changes. Our room was only one of 2 that could accommodate 5 people. They had a pull away bed that was so dirty, it actually made us feel uncomfortable to have one of our kids there. The hotel refused to refund our money bc we booked thru hotels.com and said they wanted to work with us, but they couldn’t fix anything about the extremely uncomfortable and dirty bed. The pull out couch was tiny for 2 people. The hot water didn’t work well. It came at times, but mostly it was a cold shower. And there was $17 per night parking that wasn’t advertised anywhere. All in all, it felt dirty and we couldn’t wait to leave.
Stayed 2 nights in Dec 2023
Response from Danielle on Jan 29, 2024
Thank you for taking the time to review your stay with us. It looks like we may have fallen short in a few areas during your stay. Parking fees have become very common in all tourist destinations worldwide and Hilton branded properties are no exception. We do keep ours lower than the rest of the hotels in town for our guests convenience. Expedia also advertises them heavily throughout the booking process, as well as within your confirmation. All Hilton hotels that charge a parking fee advertise in the same way and ours is consistent with the brand standards. It does appear that we have responded to your other concerns directly. Your feedback helps us to applaud the team and improve the experience of future guests.

6/10 Okay

Timothy A

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was disappointed with something as simple and basic as room 107 lacking a toilet paper holder! What 1 star and hillbilly as having a roll of toilet paper on the back of the toilet!!! So simple and basic yet completely lacking. It reminded me of being at a port a potty with rolls of tp and No holder
Stayed 1 night in Dec 2023
Response from rm on Feb 17, 2024
Thank you for taking the time to review your stay with us. It looks like we fell short in a few areas during your stay and we do not want that to be the experience that we leave our guests. We have addressed the issue with our maintenance team. Your feedback helps us to applaud the team and improve the experience of future guest’s. Again, Thank You!

8/10 Good

Quynh

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Danielle on Jan 29, 2024
That you for taking the time to rate your stay with us. We hope to have the opportunity to welcome you back soon!

10/10 Excellent

Omayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Danielle on Jan 29, 2024
That you for taking the time to rate your stay with us. We hope to have the opportunity to welcome you back soon!

10/10 Excellent

Hector

Stayed 1 night in Dec 2023
Response from Danielle on Jan 29, 2024
That you for taking the time to rate your stay with us. We hope to have the opportunity to welcome you back soon!

4/10 Poor

Ali

Disliked: Staff & service, property conditions & facilities
Has very bad customer service
Stayed 1 night in Dec 2023

6/10 Okay

Guadalupe

Travelled with family
Disliked: Staff & service
I was not told a parking fee of $17 per day would be charged. Not even when I checked in they told me that I would be charged a fee.
Stayed 1 night in Dec 2023

2/10 Terrible

Kamryn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually stayed here a few years ago and had a good experience, but this time yikes… where to even begin. If I could give this place a 0/5 I would. This place already had me concerned when our first interaction with hotel concierge went as poorly as it did. They were rude, unfriendly, unprofessional and appeared rather unhygienic. All of the staff was pretty rude and unfriendly except for one younger woman who was really nice. The carpets all throughout the hotel were absolutely disgusting. The carpets were stained and from standing level you could smell how dank and dirty there are. The stains were almost enough to distract you from all of the rips in the carpet. The wallpaper was stained and ripped all over as well. The bathroom ceiling also had rips and what looked like mold all over the place. There were no vents so it was always very humid in there. The window and microwave in our room were also broken. The beds were super uncomfortable and the walls were VERY thin. There were a lot of partiers too. We could hear everything going on in the room next to us and barely got any sleep because it was so loud. The worst part is that my husband got super sick from the free breakfast. I didn’t eat any eggs but he did and has been having extreme diarrhea for two days and we couldn’t get a discount or anything from the hotel because we booked through Expedia. We spent over $500 for two nights and it was not even close to worth that price. We would have been better off in a motel
Stayed 2 nights in Nov 2023
Response from rm on Nov 15, 2023
Thank you for taking the time to review your stay with us. It looks like we fell short in a few areas during your stay and we do not want that to be the experience that we leave our guests. We apologize for the issues you experienced. Updates to the property are in the planning stages. We've addressed the service and maintenance issues with the staff. Your feedback helps us to applaud the team and improve the experience of future guest’s. Again, Thank You!

2/10 Terrible

SUKJOO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There were blood spots on the comforter duvet cover. Also I got several bites from bed bugs. But I couldn't find many. I only found one suspicious flea-like thing on my bed. After returning from the inn, I have been suffering because of the flea bites. Also the carpet was so dirty to step on with bare feet. In the restroom, the bathtub was not good. Water doesn't go down well, so I couldn't take a shower during my stay. I will not use this inn, because of the dirty condition. The location was good. I liked the breakfast.
Stayed 2 nights in Oct 2023
Response from Danielle on Nov 6, 2023
Thank you for taking the time to review your stay with us. It looks like we fell short in a few areas during your stay and we do not want that to be the experience that we leave our guests with. I have looked into your reservation and the room in which you stayed, as we take any comments that could lead to a bed bug situation very seriously. I am happy to inform you that there was no trace of anything of the sort found in your room. It is an abnormally warm Fall this year and we still have mosquitos and no seeums out and about. Since the hotel as well as yourself found no trace of these pests as stated in your review, I am confident that you experienced mosquitos as the rest of us do in this nice weather when we spend time outside. As far as the items that you have mentioned in regards to the room, we do have plans for improvements in 2024. We do keep these items very clean, but we understand the need for updates as the visible wear and tear can create a negative perception for our guests. Your feedback helps us to applaud the team and improve the experience of future guests.

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Danielle on Oct 30, 2023
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and comfortable. The breakfast was good. The location was convenient to restaurants, shopping and beautiful scenery. The front desk staff was very friendly and helpful. I would stay again.
Stayed 2 nights in Oct 2023
Response from RM on Oct 28, 2023
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.

8/10 Good

Marice

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from rm on Oct 23, 2023
Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. Thank you for giving us a good rating. It is our goal to provide outstanding service to all of our guests. Be assured we will share the survey with the entire staff. Again, thank you for your time. We hope to see you again at the Hampton Inn Sedona.

2/10 Terrible

john

Business traveller
Disliked: Staff & service
Over Booking Issue
The hotel over booked and didn't contact me to tell me my room was no longer available. They did place me at another motel, but not having any notice of the change or details of the new room location calls for a significantly better system and better communication.
Stayed 2 nights in Oct 2023
Response from RM on Oct 20, 2023
Thank you for taking the time to review your stay with us. It looks like we fell short in a few areas during your stay, and we do not want that to be the experience that we leave our guests. Overbooking is a standard in the Hospitality Industry. Unfortunately, your personal information wasn't provided by the booking company. Your feedback helps us to applaud the team and improve the experience of future guest’s. Again, Thank You!

4/10 Poor

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Danielle on Oct 11, 2023
Thank you for taking the time to rate your stay with us. It looks like we fell short in a few areas during your stay and we do not want that to be the experience that we leave our guests with. Your feedback helps us to applaud the team and improve the experience of future guests.

8/10 Good

Alfred

Travelled with family
No view of surroundings.
Stayed 2 nights in Oct 2023
Response from Danielle on Oct 11, 2023
Thank you for taking the time to review your stay with us. It looks like we fell short in a few areas during your stay and we do not want that to be the experience that we leave our guests with. Most of the hotel properties in Sedona do not have red rock views due to the location of the buildings within the city. Your feedback helps us to applaud the team and improve the experience of future guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. Beds were comfortable. Friendly staff
Stayed 3 nights in Sep 2023
Response from rm on Oct 4, 2023
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.

10/10 Excellent

Robin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Sep 2023
Response from rm on Oct 2, 2023
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.

8/10 Good

Donald S.

Travelled with family
Liked: Cleanliness, staff & service, amenities
Building is a little worn including the room.
Stayed 4 nights in Sep 2023
Response from rm on Oct 2, 2023
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. Your feedback helps us to applaud the team and improve the experience of future guests. Updates to the property are in the planning stages. We hope to have the opportunity to welcome you back soon.

4/10 Poor

Isabel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathtub was very discolored and dirty looking. Elevators were out of service, ice machine was broken. Large amount of Food crumbs in hallway outside our room when we checked in and 2 days later at check out they were still there. Extra fee for parking we weren’t aware of even though the lot is unsecured . We would not stay there again.
Stayed 2 nights in Sep 2023
Response from rm on Sep 7, 2023
Thank you for taking the time to review your stay with us. It looks like we fell short in a few areas during your stay, and we do not want that to be the experience that we leave our guests. We’ve addressed the issues with the staff. Updates to the property are in the planning stages. Parking fees have become very common in all tourist destinations worldwide. We advertise them throughout the booking process, within your confirmation, and in your Hilton Honors App. Your feedback helps us to applaud the team and improve the experience of future guests. Again, Thank You!

6/10 Okay

John

Liked: Room comfort
Not the best Hampton
Bathtub should be replaced because it looks dirty/stained. There was a pile of what looked like crumbs on the hallway floor across from our room that we noticed after our first night and stayed there until after we left 2 days later. We exchanged towels because we never had anyone change them out the entire 3 nights we were there.
Stayed 3 nights in Sep 2023
Response from rm on Sep 6, 2023
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. Updates to the property, including tub restoration or replacement are in the planning stages.Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Disappointing for a Hampton Inn
We expected a fully functioning hotel but we were underwhelmed to say the least. Too many issues for it just to be a coincidence. Usually this is a case poor management
Non working elevator
Non working ice machine on second floor
Filthy shower
Missing toilet paper holder
Stayed 4 nights in Aug 2023
Response from rm on Sep 2, 2023
Thank you for taking the time to review your stay with us. It looks like we fell short in a few areas during your stay, and we do not want that to be the experience that we leave our guests. We apologize for the issues. The maintenance issues have been addressed with the ownership. We agree they are a priority. Your feedback helps us to applaud the team and improve the experience of future guest’s. Again, Thank You!

10/10 Excellent

Cera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and friendly and the rooms were clean.
Stayed 1 night in Aug 2023
Response from rm on Sep 7, 2023
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. Thank you for recognizing the staff. Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.

10/10 Excellent

Deborah

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from rm on Aug 29, 2023
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great! Staff was very friendly!
Stayed 1 night in Aug 2023
Response from rm on Aug 27, 2023
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. We are glad you enjoyed the breakfast. Thank you for recognizing the staff. Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.

8/10 Good

Manina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overnight stay in Sedona in August
The black out blind was broken when we arrived. I informed the desk clerk and she had an employee up to our room in 10 minutes to fix it. We also had prompt service when we asked for extra towels. The elevator was out, and this made things a bit awkward for getting to our room, but we were given very good directions about where to park and enter for a second floor room. Sedona was hot, but AC worked great.
Stayed 1 night in Aug 2023
Response from rm on Aug 15, 2023
Thank you for taking the time to review your stay with us. It looks like we fell short in a few areas during your stay. We are glad you generally enjoyed your stay. Your feedback helps us to applaud the team and improve the experience of future guest’s. Again, Thank You!

8/10 Good

Thitiwan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good breakfast
Stayed 2 nights in Aug 2023
Response from rm on Aug 10, 2023
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property and glad you enjoyed the breakfast. Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.

4/10 Poor

Anita

Travelled with family
Disliked: Cleanliness, room comfort
Dirty and AC units weren't working!
We got to the hotel and were told to park in an area where I only saw Diamond Member parking, which got confusing so I parked where I saw guest parking and we had to walk far to get to our room. When we got to our room, it was a little warm in there so we set the AC to 70 and left to walk around DT Sedona. After 4 hours in the heat of AZ, we got back to our room to it being 81° in there! We lowered the temp to 68° to see if anything would change. Went swimming with my mom and even that was unpleasant, there was a used bandaid by the pool, it looked dirty, and there were no towels to use, we had to go ask for some. After an hour, we went back to our room and it was now 82°! I went down to let the man at the desk know and he told us to set it to 70 and wait 15 mins to see if it would change. It did not, so he moved us to a different room, he was kind, no problems with him. The AC unit in the new room wasn't working at first until my sister and I somehow fixed it, fine. But there were no sheets for the pull out bed and no pillows, my mom had to drag the ones from the first room with her. The duvet on the bed had brown spots on it and the pillows had yellow spots on them. The shower even had red sploches on it which was gross. We also all got very bad allergy symptoms and sore throats after waking up in the morning from god knows what. Would not recommend unless you don't care about these things. Would be great if I could get my money back.
Stayed 1 night in Aug 2023
Response from rm on Aug 9, 2023
Thank you for taking the time to review your stay with us. It looks like we fell short in a few areas during your stay, and we do not want that to be the experience that we leave our guests. We apologize for the issues you experienced. Updates to the property are in the planning stages. We've addressed the service issues with the staff. Your feedback helps us to applaud the team and improve the experience of future guest’s. Again, Thank You!

10/10 Excellent

Taylor

Stayed 2 nights in Aug 2023
Response from rm on Aug 27, 2023
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.

2/10 Terrible

guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from rm on Aug 9, 2023
Thank you for taking the time to review your stay with us. It looks like we fell short in a few areas during your stay, and we do not want that to be the experience that we leave our guests. Your feedback helps us to applaud the team and improve the experience of future guest’s. Again, Thank You!

4/10 Poor

Gonzalo

Travelled with family
Disliked: Cleanliness, staff & service
Not too happy.
Overall OK, few discrepancies on cleaning the room. The cleaning is only done every 4 days unless requested with a 24 hr advance notice and a surcharge of $17 daily to park vehicle in parking lot. Both these things did not sit well with me. Unfortunately I'd already reserved location and it was a bit late to change hotels. Breakfast food was not that good either. Don't select this hotel based on breakfast being provided.
Stayed 6 nights in Jul 2023
Response from rm on Aug 1, 2023
Thank you for taking the time to review your stay with us. It looks like we fell short in a few areas during your stay, and we do not want that to be the experience that we leave our guests. I will put focus on the breakfast issue and address it with the staff. Your feedback helps us to applaud the team and improve the experience of future guest’s. Again, Thank You!

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Accessible to restaurant and stores
Stayed 2 nights in Jul 2023
Response from rm on Jul 26, 2023
Thank you for taking the time to let us know how we are doing at the Hampton Inn Sedona. We know your time is valuable and we really appreciate it. Thank you for giving us a good rating. It is our goal to provide outstanding service to all of our guests. Be assured we will share the survey with the entire staff. Again, thank you for your time. We hope to see you again at the Hampton Inn Sedona.

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
I like that they allow pets to stay with you.
Stayed 6 nights in Jul 2023
Response from rm on Jul 23, 2023
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. Your feedback helps us to applaud the team and improve the experience of future guests. We are glad you were able to bring your pet. We hope to have the opportunity to welcome you back soon.

6/10 Okay

Christopher

Stayed 1 night in Jul 2023
Response from rm on Jul 22, 2023
Thank you for taking the time to review your stay with us. It looks like we fell short in a few areas during your stay and we do not want that to be the experience that we leave our guests. Your feedback helps us to applaud the team and improve the experience of future guest’s. Again, Thank You!

10/10 Excellent

Jose

Stayed 3 nights in Jul 2023
Response from rm on Aug 9, 2023
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.

10/10 Excellent

Tamara

Stayed 1 night in Jul 2023
Response from Danielle on Jul 17, 2023
Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed your visit to our property. Your feedback helps us to applaud the team and improve the experience of future guests. We hope to have the opportunity to welcome you back soon.