Arizona Biltmore, A Waldorf Astoria Resort

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Primary image
7 outdoor pools, cabanas (surcharge), pool umbrellas
7 outdoor pools, cabanas (surcharge), pool umbrellas
7 outdoor pools, cabanas (surcharge), pool umbrellas
Premium bedding, memory foam beds, minibar, in-room safe

Overview of Arizona Biltmore, A Waldorf Astoria Resort

Arizona Biltmore, A Waldorf Astoria Resort

5.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
2400 E Missouri Avenue, Phoenix, AZ, 85016

Explore the area

  • Popular LocationCarnival of Illusion1 min walk
  • Popular LocationArizona Biltmore Country Club4 min walk
  • Popular LocationWrigley Mansion9 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)17 min drive

Choose dates to view prices

About this area

Phoenix

Arizona Biltmore, A Waldorf Astoria Resort is located in Camelback East, a neighborhood in Phoenix, and is in a shopping district and near the airport. Arizona State Capitol and Grady Gammage Memorial Auditorium are cultural highlights and Phoenix Zoo is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Chase Field or Footprint Center. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails, mountain climbing, and rock climbing.

What's nearby

  • Carnival of Illusion - 1 min walk
  • Arizona Biltmore Country Club - 4 min walk
  • Wrigley Mansion - 9 min walk
  • Biltmore Fashion Park - 4 min drive
  • Town and Country Shopping Center - 4 min drive

Getting around

  • Central Ave - Camelback Station - 8 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 min drive

Restaurants

  • Frank & Albert's - 2 min walk
  • L'amore - 20 min walk
  • True Food Kitchen - 3 min drive
  • Seasons 52 - 3 min drive
  • Zinburger - 4 min drive

About this property

Arizona Biltmore, A Waldorf Astoria Resort

Family-friendly Phoenix resort in Camelback East, near Arizona Biltmore Country Club
Along with 3 restaurants, this smoke-free resort has 7 outdoor pools and a full-service spa. WiFi in public areas is free. Other amenities include a golf course, a fitness center, and a bar/lounge. All 716 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with cable channels. Guests will also find memory foam beds, MP3 docks, and 24-hour room service.
Arizona Biltmore, A Waldorf Astoria Resort offers 716 accommodations with MP3 docking stations and DVD players. Memory foam beds feature premium bedding. 55-inch LCD televisions come with premium cable channels, video-game consoles, and pay movies. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course. 7 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tierra Luna Spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: USD 12-17 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 7 outdoor pools
  • 2 spa tubs
  • Aerobics classes
  • Bicycle rentals
  • Designer stores
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Lifeguards on site
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Children's games
  • Children's toys
  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Travel crib
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • DVD player
  • MP3 dock
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Up to 50 lbs
Food and water bowls are available
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 45.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 17 per person (approximately)
  • Covered self parking fee: USD 23 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Arizona Biltmore
Arizona Biltmore Waldorf Astoria
Arizona Biltmore Waldorf Astoria Hotel
Biltmore Arizona
Biltmore Waldorf Astoria Hotel
Arizona Biltmore Waldorf Astoria Resort
Biltmore Waldorf Astoria Resort
Biltmore Waldorf Astoria
Arizona Biltmore Hotel Phoenix
Arizona Biltmore A Waldorf Astoria Hotel
Arizona Biltmore A Waldorf Astoria Resort
Arizona Biltmore, A Waldorf Astoria Resort Resort
Arizona Biltmore, A Waldorf Astoria Resort Phoenix
Arizona Biltmore, A Waldorf Astoria Resort Resort Phoenix

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 576 out of 993 reviews
5 - Excellent 58%
Rating 4 - Good. 253 out of 993 reviews
4 - Good 25%
Rating 3 - Okay. 102 out of 993 reviews
3 - Okay 10%
Rating 2 - Poor. 44 out of 993 reviews
2 - Poor 4%
Rating 1 - Terrible. 18 out of 993 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and with excellent service
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed atmosphere. Great staff. Fantastic dining.
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite resort in Phoenix- been many times and will come back- first class ,beautiful, great location/ neighborhood/ amenities/ shopping and restaurants nearby. Expensive but great value. Recently remodeled grounds are nice but not sure it totally fits classic architecture which we've always liked, but guess appeals to younger generations - only negative was occasional slow service at bars/ restaurants- presumably due to staff shortages post-covid- hopefully this will improve with time- felt sorry for the hard working staff- they were professionals for sure. Can't wait to come back!
Stayed 4 nights in Apr 2022

3/5 Okay

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Such high hopes ((and high prices)) but it just wasn’t enough to make up for the lack of service and care. The room was just OK, had a clock that was inexplicably set for 38 minutes ahead, thought waking up by pickle ball or room service before 9am was normal and many other problems. Did I mention I booked CBD spa services for my girlfriend’s 50th birthday only to discover after $500, my girlfriend didn’t get CBD? The staff didn’t care. Enjoy! Also, even if you have money to spend, the fun shop is only open 10-6.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and a safe location. Tons of pools with towel and water. Great fitness center. Not enough staff at valet and bell service. My bag sat outside unsecured for over an hour before I decided to just bring it up myself.
Stayed 2 nights in Mar 2022