Santiago Vacation Packages

A very well located, clean and modern hotel. Could not fault the front of house staff, breakfast and bar staff for friendliness and efficiency. Our one point of where things let the hotel down was in the restaurant service levels for an evening service. We knew we would have a short wait as we ordered the Suckling Pig which looked superb. The wait was a bit longer than we were told but we asked for some drinks and water for the table. The water did not arrive. When the food arrived it was served without the side salad dish that we had ordered. Both the water and salad was re-requested and arrived long after the main dish had been started. The accompanying dish to the pig was a bowl of plain crisps. It was a bit odd and certainly not the home made variety (thinly sliced and fried potatoes) that i had expected. There seemed to be a large party in the centre of the restaurant that took all of the waiters attention, and we witnessed two guests being seated, who ultimately got up and left after getting no attention and another who waited around 45 mins for a drink. At the end of the meal we requested the bill which we duly paid with the waiter expressing a rather shy sorry as we settled up. The high standards experienced elsewhere in the hotel were certainly not met in our meal experience unfortunately. That said I would certainly return to the hotel should I be going to Lisbon again because as a base for our stay it was great.

The outdoor pool was closed during our stay which was frustrating but everything else about this hotel is amazing. Great rooms and comfy beds, very beautiful.

Excellent value right in heart of downtown. Very good breakfast abd overall attention to details

Breakfast wasn't good

We had a fantastic stay at this apartment. The staff were incredibly friendly and helpful from the moment we arrived, making everything so easy for us. The room itself was bright, airy, and very comfortable, providing a perfect place to relax. We were especially impressed by the kitchen, which was fully equipped with everything we needed. To top it off, the cleanup crew did an amazing job cleaning the room daily, keeping everything spotless throughout our visit. Highly recommended!