San Nicolas Zuid Vacation Packages

Home away from home.

Staff at the lobby wasn’t the friendliest and few things that I needed help on resolving never bothered to help me

Property was great. Buffet was really impressive, lots of options and everything seemed fresh. The check-in was a bit of a wait. Our key cards kept getting deactivated even with following their rules. Pool was clean and awesome, everyone was eager to serve you and add to your great time. The entertainment at the pool was fun and unexpected.

This hotel is right in the middle of everything. Everything is walkable from beaches to restaurants to bars and casinos. The 2 bedroom condo itself was beautiful, full kitchen, living room and balcony. I would definitely recommend and come back!

There were several issues with my stay that went completely unresolved, and it seemed the staff did not even try or care. 1) I made reservations a month out on Expedia, I specifically booked a studio suite with a beach view, but got a pool view. I called the front desk and was told; "Beach view? Here? Not here, no." I know that's not true, I saw the beach-view suites. 2) The patio doors were stuck shut, the latch did not work, I reported this 3 times. I was there for 3 days and had no access to the patio. 3) The ceiling fan did not work. I reported this on day 2 after trying to use it the night before. 4) The room had not been cleaned, I could swipe a trail in the dirt with my finger. 4) Water leaked from the shower, I had to put multiple towels on the floor to keep it from getting wet & slippery. (I did slip once but did not fall or get hurt, luckily) 5) Went to the front desk at 8pm on Sat to request a taxi, the front desk was closed! Same thing on Sun night. I would've gladly called my own taxis but was told on 2 occasions that I had to request taxis from the front desk, they would not give me a number for a taxi company. At check-out I raised all these issues, I was told "the manager is in a meeting", was given a card and told to call back, I called and wrote an email, I never got any response. This was a bad experience. I would not reccomend Divi Dutch.