Located close to Jose Miguel Agrelot Coliseum and Condado Beach, TROPICALIA by DW provides a terrace, a garden, and laundry facilities. Stay connected with free in-room WiFi.
Located in Santurce, a neighborhood in San Juan, TROPICALIA by DW is near the airport and near the beach. La Fortaleza and Catedral Basilica Menor de San Juan Bautista are notable landmarks, and the area's natural beauty can be seen at Carolina Beach and Condado Beach. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum. Take an opportunity to explore the area for water adventures such as snorkeling. Visit our San Juan travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
TROPICALIA by DW
This smoke-free apartment building features laundry facilities, express check-in, and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. Each apartment provides a sofa bed and a dining area, plus free WiFi and a balcony. Guests can appreciate conveniences like a sitting area and a refrigerator, and other amenities include a microwave and a flat-screen TV. Housekeeping is available on request.
TROPICALIA by DW offers 4 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. Accommodations have separate dining areas and include sofa beds and desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This San Juan apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Smoking not allowed
Services and conveniences
Change of bedsheets (on request)
Change of towels on request
Free bottled water
Housekeeping (on request) (for a fee)
Iron/ironing board
Location highlights
In the city center
Near the airport
Near the ocean
Things to do
Bicycle rentals
Snorkeling nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
4 units
Bed sheets changed on request
Bicycle rentals
Garden
Housekeeping (on request)
Towels (changed on request)
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 55
Express check-out available
Special check-in instructions
The property charges 3 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 75 per pet, per night
Service animals are exempt from fees
Early check-in fee: USD 55 (subject to availability)
Late check-out fee: USD 55 (subject to availability)
Housekeeping fee: USD 100 per day; may vary based on length of stay
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 20568-22784
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Tropicalia Apartment San Juan
Tropicalia Apartment
Tropicalia San Juan
The Tropicalia
TROPICALIA by DW San Juan
TROPICALIA by DW Apartment
TROPICALIA by DW Apartment San Juan
Frequently asked questions
Is TROPICALIA by DW pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 75 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property; nearby parking is also free.
What time is check-in at TROPICALIA by DW?
Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 55 (subject to availability).
What time is check-out at TROPICALIA by DW?
Check-out is at 11 AM. Late check-out is available for USD 55 (subject to availability).
Where is TROPICALIA by DW located?
Located in Santurce, this apartment building is within 3 mi (5 km) of Carolina Beach, Jose Miguel Agrelot Coliseum, and Condado Beach. Puerto Rico Convention Center and Plaza las Americas are also within 3 mi (5 km). Sacred Heart Station is 28 minutes by foot.
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Reviews
TROPICALIA by DW Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Location
8.4
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 51 out of 89 reviews
10 - Excellent
51
Rating 8 - Good. 23 out of 89 reviews
8 - Good
23
Rating 6 - Okay. 6 out of 89 reviews
6 - Okay
6
Rating 4 - Poor. 3 out of 89 reviews
4 - Poor
3
Rating 2 - Terrible. 6 out of 89 reviews
2 - Terrible
6
Reviews
8/10 Good
Nicole
Mar 12, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The TROPICALIA is beautiful and spacious. It has everything’s you’ll need to make your stay comfortable (e.g., beach chairs, beach towels, washer/dryer, etc.). It’s in a great location, walking distance from the beach and a strip filled with restaurants, bars, and lounges.
Nicole
Stayed 5 nights in Mar 2025
10/10 Excellent
Yajaira
Apr 20, 2025
Liked: Cleanliness, room comfort, communication
From one Dreamer to another
My family and I were blown away as soon as we opened that white gate. Everything was so pleasing to the eye. It is such a well thought out tiny home feel. The lighting, the plumbing, the living room, the hammock. How lovely it was to walk out of my room to our private patio. Thank you Tropicalia by DW. I am one satisfied Dreamer!
Yajaira
Stayed 2 nights in Apr 2025
10/10 Excellent
Tanisha
Apr 27, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a really nice place - super comfortable and felt safe. I think Puerto Rico is just really safe and beautiful place to visit, so that helps! The sink was TOO small - honestly that's the only con of the "Lover" room. Otherwise, it's super cute.
Tanisha
Stayed 5 nights in Apr 2024
10/10 Excellent
Danielle
Aug 18, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, surrounded by restaurants and shops, 9minute walk from the beach, only had street parking but we were always able to find a spot right out front. Room was very clean and the patio was nice.
Danielle
Stayed 7 nights in Aug 2022
10/10 Excellent
Liliana
Aug 10, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
After a long day of travel this place had everything we needed. Coffee, water, laundry detergent. Loved this place. Would stay again.
Liliana
Stayed 1 night in Aug 2023
10/10 Excellent
Sara
Jan 24, 2025
Overall, lovely property. Rental is located on 3rd floor with no elevator. Gated entry is difficult to open with the key but once you’re in the unit it was absolutely beautiful
Sara
Stayed 1 night in Jan 2025
8/10 Good
Lauren
Jul 20, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was spacious, clean and welcoming. Abandoned building across the street was not so welcoming. Property description should tell more about the urban location. It may not be what all travelers are looking for.
Lauren
Stayed 1 night in Jul 2023
8/10 Good
Cynthia
Jan 16, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Inside everything was great. Clean and welcoming. It’s the street that seemed unsafe maybe because of the unbanned building and not having too many parking options left us parking in a sketchy street. Was afraid of leaving car but had no choice.
Cynthia
2/10 Terrible
Ursula
May 15, 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
The apartment is located in an urban area and doesn’t have assigned parking spaces, but it is cozy and clean… so we didn’t mind until we noticed the air unit doesn’t work in the master room, you also don’t have anyone to help you and the only communication you have is through a message board with someone on the other side of it telling you to sleep on the sofa bed. The price I paid for one night and no air is unfair. I should of read the reviews before staying. I would not book this again
Ursula
Stayed 1 night in May 2024
2/10 Terrible
Verified traveller
Sep 4, 2023
Liked: Communication
Disliked: Cleanliness, room comfort
Better skip this property
The apartment is in a dark street by a freeway. Water was cut off twice during our stay and the windows did not close properly so plenty of mosquitoes day and night. The owner offered to send a handyman to sort out the windows… our plan was to go on vacation not deal with repairs and handymen…for the price I thought the place could have been cleaner and in better repair. We moved to a hotel and there the windows closed so this is possible in San Juan, perhaps not at this apartment. The entrance of the building is quite horrible, needs a coat of paint and a better door.
Verified traveller
Stayed 3 nights in Aug 2023
10/10 Excellent
Moya
Jul 23, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
La comodidad, lo amplio y lo ameno
Moya
Stayed 1 night in Jun 2025
8/10 Good
Fallon
Jun 16, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very walkable area. Close to amazing restaurants, boutique shops and beach is walkable. Would stay again
Fallon
Stayed 1 night in Jun 2022
10/10 Excellent
Carmen
May 30, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a diamond in the rough. You will have everything you need on the property. It has toiletries and even laundry detergent and dryer sheets. We will definitely be back!!!
Carmen
Stayed 1 night in May 2022
10/10 Excellent
Julio
May 12, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
We all love the property it was beautiful ..clean and the decor was awsome it sure gave me an idea to decor my own place.to have all the basic need was outstanding!!! We really appreciated ..we will definitely be back ...
Julio
Stayed 1 night in May 2022
2/10 Terrible
Lucretia
Mar 16, 2022
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Nothing was unique. Pictures are not as advertised. Room was very small and dirty. Bathroom was very nasty. Toilet is so close to the sleeping area. The area is not good. Cracks all over the walls. Bedsheets very dingy. Room smell very dirty and moldy. Hammock is very dirty. The whole place looks horrible. Will never recommend it to anyone. Very very disappointed. Got there very late the first night. Was not able to get any hotel that night to leave immediately, but left the next day and stayed at another hotel which was more conducive to stay. We got sick from the MOLD SMELL. Rating is below ZERO. Shower is very nasty. Have pictures to show as proof.
Lucretia
Stayed 4 nights in Mar 2022
6/10 Okay
Cyrillia
Jan 20, 2022
Liked: Cleanliness
Smaller than expected. Pictures aren’t the same.
Cyrillia
Stayed 2 nights in Jan 2022
10/10 Excellent
fernando
Jan 17, 2022
Liked: Amenities, property conditions & facilities, communication
Great location. Great clean simple yet well laid out rooms.
fernando
Stayed 2 nights in Jan 2022
10/10 Excellent
Verified traveller
Dec 3, 2021
Liked: Cleanliness, room comfort, communication
Fun place with fun design
Great place with nice touches. Has everything you need. Also well designed. Would stay again. Very clean!!! 5/5
Note for host:
Use hinge pin door stops for the outside door. When it’s opened the door can slam into the glass sliding door (I saw that it was damaged from prior tenants).
The toilet in the master bed can use an upgrade. It’s a bit finicky now. Had to reach in to the water reservoir and fix the chain a couple times.
Light switch next to sliding glass door is missing switches (aesthetic component). The switch can still be used.
One set of keys (out of the 2 sets of keys) is missing the key for the sliding glass door.
A bigger garbage can (to match standard bag sizes provided) would be a plus.
Dining table light flickers.
Verified traveller
Stayed 3 nights in Nov 2021
10/10 Excellent
Sharday
Nov 22, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
It smell very fresh and clean beautiful well organized and excellent customer service
Sharday
Stayed 1 night in Nov 2021
2/10 Terrible
Crystal
Sep 4, 2021
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Terrible. They used my first and last name in a reply to a review that i made which i will not let it go un noticed. Lights went out for more then an hour when they claimed it was an hour when i have the phone calls and videos to prove it was more.
Crystal
Stayed 4 nights in Aug 2021
8/10 Good
Ramon
Sep 2, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was beautiful. Stephan was very quick with his responses.
Ramon
Stayed 7 nights in Aug 2021
10/10 Excellent
Jordan
Aug 19, 2021
Liked: Cleanliness, room comfort, communication
Great stay
Easy to get into if you follow the guidelines or email they sent you, cute little spot would stay again!
Jordan
Stayed 1 night in Aug 2021
8/10 Good
Verified traveller
Aug 10, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked that we were welcomed by the local population. Close to everything we needed, such as eating, shopping, night life, public transportation and casino.
Verified traveller
Stayed 4 nights in Aug 2021
10/10 Excellent
Verified traveller
Jun 24, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very unique stay and very private! By far the coolest place we stayed in San Juan. Close to many cool restraunts and bars - within walking distance. Will definitely book again in the future. Great communication with host as well.
Verified traveller
Stayed 2 nights in Jun 2021
8/10 Good
John
Jun 22, 2021
Liked: Cleanliness, room comfort, communication
Interesting part of San Juan
Host keeps property clean. Two beds were comfortable. Apartment has character and is in an interesting part of town. Don't be alarmed by the graffiti in the neighborhood, we never felt unsafe and enjoyed walking to restaurants and to ocean (didn't swim there so not sure of condition of water). Only downside is narrow street parking and Google maps tries to send you down wrong way on one way streets. Once we figured it out we were fine (stayed two nights).