The service its so bad. In the reservations said include breakfast, but nee ver see the e
Stayed 3 nights in Aug 2020
Photo gallery
Guest reviews
Very good
1,124 reviews
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Air conditioning
Restaurant
Gym
Business Services
Cleaning and safety practices
Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment
Map
55 Condado Avenue, San Juan
Explore the area
Casino del Mar at La Concha Resort4 min walk
Parque La Ventana al Mar7 min walk
Plaza del Mercado11 min walk
San Juan (SJU-Luis Munoz Marin Intl.)15 min drive
Choose dates to view prices
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Photos of Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
4.2/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV, premium channels and iPod dock
Food & Drink – Fridge, microwave, coffee/tea maker and free bottled water
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Photos of Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
More detailsRoom amenities
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV, premium channels and iPod dock
Food & Drink – Fridge, microwave, coffee/tea maker and free bottled water
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Suite, 1 King Bed, Non Smoking, Ocean View (Living Room)
Photos of Suite, 1 King Bed, Non Smoking, Ocean View (Living Room)
Suite, 1 King Bed, Non Smoking, Ocean View (Living Room)
More detailsRoom amenities
- Ocean view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
Overlooking the ocean
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV, premium channels and iPod dock
Food & Drink – Fridge, microwave, coffee/tea maker and free bottled water
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Suite, 1 King Bed, Non Smoking, Partial Ocean View (Living Room)
Photos of Suite, 1 King Bed, Non Smoking, Partial Ocean View (Living Room)
Suite, 1 King Bed, Non Smoking, Partial Ocean View (Living Room)
4.6/5 guest room ratingMore detailsRoom amenities
- Ocean view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
Overlooking the ocean
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV, premium channels and iPod dock
Food & Drink – Fridge, microwave, coffee/tea maker and free bottled water
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Standard Room, 1 King Bed, Accessible, Bathtub
Photos of Standard Room, 1 King Bed, Accessible, Bathtub
Standard Room, 1 King Bed, Accessible, Bathtub
4.4/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV, premium channels and iPod dock
Food & Drink – Fridge, microwave, coffee/tea maker and free bottled water
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, bathtub, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Height-adjustable showerhead and grab bar in shower
Non-Smoking
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Photos of Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
4.2/5 guest room ratingMore detailsRoom amenities
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV, premium channels and iPod dock
Food & Drink – Fridge, microwave, coffee/tea maker and free bottled water
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Standard Room, 1 King Bed, Refrigerator & Microwave, Partial Ocean View
Photos of Standard Room, 1 King Bed, Refrigerator & Microwave, Partial Ocean View
Standard Room, 1 King Bed, Refrigerator & Microwave, Partial Ocean View
More detailsRoom amenities
- Ocean view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Overlooking the ocean
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV, premium channels and iPod dock
Food & Drink – Fridge, microwave, coffee/tea maker and free bottled water
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View
Photos of Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View
4.9/5 guest room ratingMore detailsRoom amenities
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
Overlooking the pool
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV, premium channels and iPod dock
Food & Drink – Fridge, microwave, coffee/tea maker and free bottled water
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
San Juan
Located near the beach, Best Western Plus Condado Palm Inn & Suites is in San Juan's Condado neighbourhood, an area with good shopping. Pan American Pier and Castillo San Felipe del Morro are notable landmarks, and travellers looking to shop may want to visit Plaza del Mercado and Plaza las Americas. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.
Visit our San Juan travel guideWhat's nearby
- Casino del Mar at La Concha Resort - 4 min walk
- Parque La Ventana al Mar - 7 min walk
- Plaza del Mercado - 11 min walk
- Condado Beach - 16 min walk
- Museo de Arte de Puerto Rico - 17 min walk
Getting around
- Pinero Station - 7 min drive
- San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive
Restaurants
- Ropa Vieja — 1 min walk
- Cookie House — 1 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean - Best Western
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: USD 15.00 per day
- Extended parking: USD 15.00 per day
Food and drink
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
Things to do
- 24-hour fitness centre
- 24-hour pool access
- Outdoor pool
- Hot tub
Family friendly
- Dry-cleaning service
- Free cots/infant beds
- Laundry facilities
- Microwave
- Outdoor pool
- Fridge
Conveniences
- ATM/banking services
- Lift
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Business services
- 24-hour business centre
- 1 meeting room
- Conference space (400 square feet)
Outdoors
- Beach umbrellas
- Pool sunloungers
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Handrails in hallways
- Handrails in stairwells
- In-room accessibility
- Roll-in shower
- Visual alarms in hallways
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Free cots/infant beds
- Hypo-allergenic bedding
- Linens
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
Entertainment
- 37-inch LCD TV
- TV/satellite channels
- iPod dock
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Microwave
- Fridge
More
- Desk
- Free local calls
- Iron/ironing board
- Phone
- Safe
Policies
Check-in
Check-in between 3 PM and 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Self-parking fee: USD 15.00 per day (in/out privileges)
- Extended parking fee: USD 15.00 per day
- Nearby parking fee: USD 15.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm San Juan
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn Suites
Best Condado Palm San Juan
Frequently asked questions
Guest reviews
4.3
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.1
Property condition
This traveller didn’t leave comments with their review
Stayed 3 nights in Aug 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Loved it will come back staff was nice food in the restaurant excellent room clean no pool walking distance to everything
Stayed 1 night in Jul 2020
- Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for 1 night as a last minute situation and 1 night was 1 too many. The entire room was dusty and smelled like mold. The walls were sweating even though we kept the balcony closed. It was a very uncomfortable situation. Like they say, you get what you pay for.
Stayed 1 night in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and stores. Pool is small and should be cleaned before opening
Stayed 1 night in Jul 2020