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Beach nearby, white sand, beach umbrellas
Beach nearby, white sand, beach umbrellas
Outdoor spa bath
Outdoor pool, pool loungers

Guest reviews

4.2/5 Very good
1,124 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationCasino del Mar at La Concha Resort4 min walk
Popular LocationParque La Ventana al Mar7 min walk
Popular LocationPlaza del Mercado11 min walk
AirportSan Juan (SJU-Luis Munoz Marin Intl.)15 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Ocean View (Living Room)

    Room amenities

    • Ocean view
    • Sleeps 4
    More detailsSuite, 1 King Bed, Non Smoking, Ocean View (Living Room)
  • Suite, 1 King Bed, Non Smoking, Partial Ocean View (Living Room)

    4.6/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 4
    More detailsSuite, 1 King Bed, Non Smoking, Partial Ocean View (Living Room)
  • Standard Room, 1 King Bed, Accessible, Bathtub

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Refrigerator & Microwave, Partial Ocean View

    Room amenities

    • Ocean view
    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Refrigerator & Microwave, Partial Ocean View
  • Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

    4.9/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

San Juan

Located near the beach, Best Western Plus Condado Palm Inn & Suites is in San Juan's Condado neighbourhood, an area with good shopping. Pan American Pier and Castillo San Felipe del Morro are notable landmarks, and travellers looking to shop may want to visit Plaza del Mercado and Plaza las Americas. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.

Visit our San Juan travel guide
Map
Popular Location

What's nearby

  • Casino del Mar at La Concha Resort - 4 min walk
  • Parque La Ventana al Mar - 7 min walk
  • Plaza del Mercado - 11 min walk
  • Condado Beach - 16 min walk
  • Museo de Arte de Puerto Rico - 17 min walk

Getting around

  • Pinero Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • Ropa Vieja — 1 min walk
  • Cookie House — 1 min walk

About this property

Best Western Plus Condado Palm Inn & Suites

3-star San Juan hotel in Condado, walk to Casino del Mar at La Concha Resort
This smoke-free hotel features a restaurant, an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 151 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and microwaves. Other amenities available to guests include iPod docking stations, premium bedding and coffee/tea makers.
Best Western Plus Condado Palm Inn & Suites offers 151 forms of accommodation with iPod docking stations and a safe. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean - Best Western
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 15.00 per day
  • Extended parking: USD 15.00 per day

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • Outdoor pool
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • 1 meeting room
  • Conference space (400 square feet)

Outdoors

  • Beach umbrellas
  • Pool sunloungers

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 37-inch LCD TV
  • TV/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 15.00 per day (in/out privileges)
  • Extended parking fee: USD 15.00 per day
  • Nearby parking fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm San Juan
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn Suites
Best Condado Palm San Juan

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Condado Palm Inn & Suites and receive a full refund?
Yes, Best Western Plus Condado Palm Inn & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Condado Palm Inn & Suites cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for USD 15.00 per day. Extended parking is available for USD 15.00 per day.
What time is check-in at this hotel?
Check-in is from 3 PM to 6:00 PM.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is Best Western Plus Condado Palm Inn & Suites located?
Located in Condado, this hotel is within a 10-minute walk of Casino del Mar at La Concha Resort and Parque La Ventana al Mar. Plaza del Mercado and Condado Beach are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Best Western Plus Condado Palm Inn & Suites

4.2
Very good
5 - Excellent
528
4 - Good
400
3 - Okay
111
2 - Mediocre
41
1 - Poor
44
4.3
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.1
Property condition

1/5

    The service its so bad. In the reservations said include breakfast, but nee ver see the e

    Stayed 3 nights in Aug 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Aug 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Loved it will come back staff was nice food in the restaurant excellent room clean no pool walking distance to everything

      Stayed 1 night in Jul 2020

      1/5

      • Disliked: Cleanliness, amenities, property conditions & facilities

      Stayed for 1 night as a last minute situation and 1 night was 1 too many. The entire room was dusty and smelled like mold. The walls were sweating even though we kept the balcony closed. It was a very uncomfortable situation. Like they say, you get what you pay for.

      Stayed 1 night in Jul 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Close to restaurants and stores. Pool is small and should be cleaned before opening

      Stayed 1 night in Jul 2020