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Overview of Hyatt Place San Juan/City Center

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Guest reviews

4.3 / 5Excellent
1,090 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly

Map

Highlights

Popular LocationSheraton Casino5 min walk
Popular LocationPuerto Rico Convention Center7 min walk
Popular LocationPaseo Caribe12 min walk
AirportSan Juan (SJU-Luis Munoz Marin Intl.)14 min drive

Choose dates to view prices

  • Room, 1 King Bed with Sofa bed

    4.7/5 guest room rating

    Room amenities

    • 315 sq ft
    • City view
    • Sleeps 4
    Show more
  • Room (2 Queen Beds with Sofa Bed)

    4.7/5 guest room rating

    Room amenities

    • 365 sq ft
    • City view
    • Sleeps 6
    Show more
  • Room, 1 King Bed with Sofa bed, View

    4.6/5 guest room rating

    Room amenities

    • 315 sq ft
    • Bay view
    • Sleeps 4
    Show more
  • Room, View (2 Queen Beds with Sofa Bed)

    4.8/5 guest room rating

    Room amenities

    • 312 sq ft
    • Bay view
    • Sleeps 6
    Show more
  • Room, Accessible (shower)

    Room amenities

    • 380 sq ft
    • Sleeps 4
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  • Room, Accessible, Bathtub

    Room amenities

    • 380 sq ft
    • City view
    • Sleeps 4
    Show more
  • Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

    5/5 guest room rating

    Room amenities

    • 365 sq ft
    • City view
    • Sleeps 6
    Show more
  • Suite, 1 Bedroom

    Room amenities

    • 380 sq ft
    • City view
    • Sleeps 4
    Show more
  • Suite, 1 Bedroom, Accessible (shower)

    Room amenities

    • 380 sq ft
    • City view
    • Sleeps 4
    Show more

About this area

San Juan

Located in San Juan, Hyatt Place San Juan/City Center is in the business district and near the beach. San Juan Gate and Pan American Pier are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.

Popular Location

What's nearby

  • Sheraton Casino - 5 min walk
  • Puerto Rico Convention Center - 7 min walk
  • Paseo Caribe - 12 min walk
  • Pan American Pier - 14 min walk
  • Condado Beach - 15 min walk

Getting around

  • Sacred Heart Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 14 min drive

Restaurants

  • Gallery Kitchen — 1 min walk
  • Gallery Market — 1 min walk

About this property

Hyatt Place San Juan/City Center

Bayside San Juan hotel in Isla Grande, walk to Puerto Rico Convention Center
Along with a restaurant, this hotel has 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 149 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts such as pillowtop beds and premium bedding. Sofa beds, separate living rooms and free bottled water are among the other amenities available to guests.
Hyatt Place San Juan/City Center offers 149 forms of air-conditioned accommodation with complimentary bottles of water and designer toiletries. This accommodation has separate living rooms and includes sofa beds and desks. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels.
Bathrooms include a combined bath/shower unit. This San Juan hotel provides complimentary wired and wireless Internet access.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: USD 15.00 per day

Food and drink

1 restaurant and 1 coffee shop/cafe
2 bars/lounges

Things to do

24-hour fitness centre
Children's pool

Family friendly

Children's pool
Corner/local shop
Laundry facilities
Separate living room
Snack bar/deli
Sofa bed

Conveniences

Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
4 meeting rooms
Computer station
Conference space (3025 square feet)

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens
Pillow-top mattress
Premium bedding
Sofa bed

Bathroom

Designer toiletries
Shower/bathtub combination

Entertainment

42-inch LCD TV
TV channels

Food and drink

Free bottled water

More

Connecting rooms available
Desk
Separate living room
Separate sitting area

Policies

Check-in

Check-in between 4:00 PM and 5:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per pet, per night, plus a deposit of USD 75.00 per stay
2 per room (up to 50 lb/23 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18.314 per cent of room rate
The resort fee includes:
  • Breakfast
  • Pool access
  • Fitness centre access

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 15.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place Juan/City Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City

Frequently asked questions

Guest reviews

4.3
Excellent
5 - Excellent
609
4 - Good
327
3 - Okay
96
2 - Mediocre
36
1 - Poor
22
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in May 2018

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 8 nights in Mar 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Mar 2020

      1/5

      • Disliked: Amenities

      The pool was closed along with the fitness center and bar. We were literally couped up in our room for 4 days.

      Stayed 4 nights in Mar 2020

      1/5

        This traveller didn’t leave comments with their review
        Stayed 1 night in Mar 2020