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Stayed 1 night in Feb. 2020
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Reviews
Very Good
826 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Air Conditioning
Map
5th Avenue and 5th Street, P O Box 7802-1000, San Jose, San Jose
What's nearby
- Morazan Park
- 3 min walk
- Plaza de la Cultura
- 4 min walk
- Parque Espana
- 4 min walk
- San Jose (SJO-Juan Santamaria Intl.)
- 20 min drive
Choose dates to view prices
Book online or call:
1-866-500-4938Standard Room
Room Amenities
- Sleeps 2
More detailsDeluxe Room, 2 Double Beds, Non Smoking
Room Amenities
- City view
- Sleeps 3
More detailsExecutive Room, 1 King Bed, Non Smoking
Room Amenities
- City view
- Sleeps 2
More detailsRoom, 1 King Bed, Non Smoking (LEISURE)
Room Amenities
- City view
- Sleeps 2
More detailsSuite, 2 Double Beds, Non Smoking
Room Amenities
- Mountain view
- Sleeps 4
More detailsSuite, 1 King Bed, Non Smoking
Room Amenities
- Mountain view
- Sleeps 2
More detailsExecutive Suite, 1 King Bed, Non Smoking
Room Amenities
- Mountain view
- Sleeps 2
More detailsPresidential Suite, 1 King Bed, Non Smoking
Room Amenities
- City view
- Sleeps 2
More detailsRoom, 1 King Bed, Non Smoking, View
Room Amenities
- Valley view
- Sleeps 2
More detailsRoom, 2 Double Beds, Non Smoking
Room Amenities
- Mountain view
- Sleeps 3
More details
About this area
San Jose
Located in San Jose, Holiday Inn San Jose-Aurola is in the city centre and near a train station. Multiplaza Mall Escazu and Plaza Real Cariari are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Morazan Park and Parque Nacional. Travelling with kids? Don't miss Ojo de Agua Spa Park, or check out an event or a game at Costa Rica National Stadium (Estadio Nacional de Costa Rica). Our guests love the hotel's location for the sightseeing.
What's nearby
- Morazan Park - 3 min walk
- Plaza de la Cultura - 4 min walk
- Parque Espana - 4 min walk
- National Center of Art and Culture - 5 min walk
- National Theater - 5 min walk
Getting around
- San Jose Atlantic Station - 10 min walk
- San Jose (SJO-Juan Santamaria Intl.) - 20 min drive
Restaurants
- Where to eat
- El Mirador " Formal Rest" – Fine-dining restaurant offering international cuisine. Serves dinner on selected days.
- Tropicana Restaurant – Serves breakfast, lunch and dinner. Kids' menu available.
- La Palma Bar – Open daily, happy hour available.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Beach shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Limo/town car service
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 6 AM–10 AM: CRC 6500-8200 per person
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area
Things to do
Fitness centre
Indoor pool
Hot tub
Family friendly
Dry-cleaning service
Free cots/infant beds
Free rollaway/extra beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Conveniences
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services
Languages spoken
English
German
Spanish
Business services
24-hour business centre
Meeting rooms
Conference centre (32292 square feet of space)
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
3 casino gaming tables
30 casino slot machines
Casino (3767 square feet of space)
Smoke-free property
Room amenities
Bedroom
Air conditioning
Free cots/infant beds
Free rollaway beds
Premium bedding
Bathroom
Deep-soaking bathtub
Free toiletries
Hairdryer
Shower/bathtub combination
Entertainment
TV/satellite channels
LED TV
premium channels
Food and drink
Coffee/tea maker
Minibar
More
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Turndown service
Policies
Check-in
Check-in between 3 PM - 6 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
- 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Pets
- Pets not allowed
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Free rollaway/extra beds!
- Free cots (infant beds)!
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between CRC 6500 and CRC 8200 per person (approximately)
- Airport shuttle fee: CRC 38150 per vehicle (one-way)
- Airport shuttle fee per child: CRC 38150.00 (one-way), (from 1 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Food and beverage purchases at this property are subject to a 10% service charge. For more details, contact the property using the information on the reservation confirmation received after booking.
Property Registration Number 18
We should mention
This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 5:00 AM to 10:00 PM Up to 2 children aged 12 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Liked: Cleanliness, amenities
- Disliked: Staff & service
Located in central San Jose with many options within walking distance. Rooms are clean enough but the hotel is starting to show its age. Another problem I've experienced is that the front desk wants to charge you $70 to allow a visitor into the hotel, and they make the assumption that ANY visitor is a prostitute. Imagine telling your friend they think she's a prostitute!...It's awkward and embarrassing. It's also shameful on the hotel management's part that the desk staff are trained to do this with all visitors, and clearly they're OK with prostitutes being there, so long as they get their $70. So don't judge me or my friend when it's actually Holiday Inn San Jose that's engaging in the morally questionable practice of taking $70 from anyone that isn't on your initial room reservation. Eres no mejor que las putas para a cagar $70 para los visitantes. Because of this, I doubt I'll be returning to this hotel.
Stayed 4 nights in Dec. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec. 2019
- Liked: Cleanliness, staff & service, property conditions & facilities
- Disliked: Amenities
Great location near everything the hotel was clean and safe. Indoor pool. Connected to a casino. There is even a little bar on the second floor and the bartender is very nice and friendly to everyone. The front desk was always helpful. Wonderful staff. The buffet is good but the hours it is open could be better. The staff are all super nice except for the older women with glasses at the buffet. I would stay there again.
Stayed 10 nights in Dec. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking 24 hrs., Internet and TV service worked 100%.. But, valet mistakenly gave our rental car to someone else. However, the other rental car was the same model make and color so it's understandable.
Stayed 5 nights in Dec. 2019