Casa Conde Hotel & Suites

Photo gallery for Casa Conde Hotel & Suites

Primary image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Premium bedding, down comforters, minibar, in-room safe

Overview of Casa Conde Hotel & Suites

Casa Conde Hotel & Suites

3.5 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Pet-friendly

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays
Map
South-west of Peace Park, Suroeste del Parque de la Paz, San Jose, San Jose, 74 - 1400

Explore the area

  • Popular LocationNational Museum of Costa Rica11 min drive
  • Popular LocationJade Museum13 min drive
  • Popular LocationSan Jose Cathedral14 min drive
  • AirportSan Jose (SJO-Juan Santamaria Intl.)43 min drive

Choose dates to view prices

Standard Suite, 2 Bedrooms

  • 581 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Master Suite

  • 581 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Junior Double Room, 1 Bedroom

  • 581 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

About this area

San Jose

Located in San Jose, Casa Conde Hotel & Suites is connected to a shopping center. Shoppers can check out Multiplaza Mall Escazu, while everyone can enjoy the natural beauty of Morazan Park and Central Park. Traveling with kids? Consider Simon Bolivar Zoo and Children's Museum (Museo de los Ninos). Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

What's nearby

  • Melico Salazar Theatre - 5 min drive
  • National Museum of Costa Rica - 11 min drive
  • Jade Museum - 13 min drive
  • Central Park - 14 min drive
  • San Jose Cathedral - 14 min drive

Getting around

  • San Jose Fercori Station - 5 min drive
  • Juan Santamaria Intl. Airport (SJO) - 43 min drive

Restaurants

  • Tertulias del Higueron - 6 min walk
  • Taco Bell Parque La Paz - 6 min walk
  • Restaurante JADE - 7 min walk
  • Soda - 8 min walk
  • Tom Me - 8 min walk

About this property

Casa Conde Hotel & Suites

Family-friendly aparthotel connected to the convention center in San Jose with full-service spa
This smoke-free aparthotel features a full-service spa, an outdoor pool, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and a TV with cable channels. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a living room and a dining area.
Casa Conde Hotel & Suites offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate living rooms. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This San Jose aparthotel provides complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include complimentary newspapers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the aparthotel include an outdoor pool, a 24-hour health club, and a sauna.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

CIECSA has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Spa services
  • Spa treatment rooms
  • Manicures and pedicures
  • Hot stone massages
  • Aromatherapy
  • Couples treatment room(s)
  • 2 treatment rooms
  • Body treatments
  • Body scrubs
  • Facials

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV, bus, and truck parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Casino shuttle (surcharge)

Family friendly

  • Children stay free
  • Babysitting (surcharge)

Kitchen

  • Refrigerator
  • Microwave
  • Coffee/tea maker

Dining

  • 1 bar
  • Minibar

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided

Bathrooms

  • Hair dryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 27-inch TV with cable service
  • TV in a common area

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Conference center

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • CRC 11545 per pet per stay (maximum CRC 50000 per stay)
  • 1 per room (up to 20 lbs)
  • Deposit: CRC 57715 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • No elevators
  • Roll-in shower
  • Upper floors accessible by stairs only
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers

Location highlights

  • Connected to the convention center
  • Connected to a shopping center
  • Near a train station
  • In the city center

Things to do

  • 24-hour health club
  • Hiking/biking trails nearby
  • Rafting nearby
  • Golf lessons nearby
  • Golf nearby
  • Ecotours nearby

Safety features

  • Fire extinguisher

General

  • 52 rooms
  • 2 floors
  • 5 buildings
  • Built in 2003
  • Colonial architecture

Activities

  • Ecotours
  • Golf lessons
  • Golfing
  • Hiking/biking trails
  • Rafting

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CRC 11545 per pet, per stay (maximum CRC 50000 per stay), plus a deposit of CRC 57715 per stay
1 per room (up to 20 lbs)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 25000 per room (one way)
  • Pet deposit: CRC 57715 per stay
  • Pet fee: CRC 11545 per pet, per stay (maximum CRC 50000 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Casa Conde
Casa Conde Hotel
Casa Conde Hotel San Jose
Casa Conde San Jose
Hotel Casa Conde
Casa Conde Hotel Suites
Casa Conde Hotel Suites
Casa Conde & Suites San Jose
Casa Conde Hotel & Suites San Jose
Casa Conde Hotel & Suites Aparthotel
Casa Conde Hotel & Suites Aparthotel San Jose

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 314 out of 742 reviews
5 - Excellent 42%
Rating 4 - Good. 252 out of 742 reviews
4 - Good 34%
Rating 3 - Okay. 112 out of 742 reviews
3 - Okay 15%
Rating 2 - Poor. 34 out of 742 reviews
2 - Poor 5%
Rating 1 - Terrible. 30 out of 742 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice and secure
Stayed 3 nights in Mar 2022

3/5 Okay

Liked: Cleanliness, room comfort
It used to be nice, a bit rundown , but still lots of potential. No restaurant or bar , pool only disinfected once a week. Not good!!! Good service from room maids , very nice and same with front desk and guards , very nice
Stayed 7 nights in Jan 2022

1/5 Terrible

Disliked: Room comfort
Keys would only work some of the time. Paid for a breakfast included and the kitchen has been closed for more than a year so guess what no breakfast. Electricity would go off every day. No hot water so had to take cold shower. Hotels.com shout check places before they rent them. I am now at another location rented through Hotel.com and it is terrible also
Stayed 3 nights in Dec 2021

2/5 Poor

Disliked: Cleanliness, room comfort
Not like the photos in their website
The main reason for my negative review is cleanliness. Even with Covid they couldn’t be bothered to really clean the room. I could see other guest finger marks in different contact points including the kitchen cabinets and stove (which btw was full of grease). All the furniture and even the bedding seem to be a bazillion years old since everything is creaky, falling apart and full of tears.
Nasty curtains and one window that won’t even close
Furniture not only old but full of stains
Cabinets seemed like they have never been cleaned
The most greasy point in the kitchen although you could see drops of oil everywhere
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021