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InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

5.0 star property
Luxury San Rafael hotel connected to a shopping center, walk to Multiplaza Mall Escazu

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your current months are May, 2024 and June, 2024.
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June 2024

InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

Photo gallery for InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

Aerial view
Aerial view
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Reception

Overview of InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
In Front Of Multiplaza Shopping Center, Escazu San Jose 11856-1000, San Rafael, 1000
  • Popular LocationMultiplaza Mall Escazu5 min walk
  • Popular LocationHospital Cima San José18 min walk
  • Popular LocationAvenida Escazú Shopping Center3 min drive
  • AirportSan José (SJO-Juan Santamaría Intl.)28 min drive
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Room options

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 427 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Pool View

Room amenity

Classic Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Business Lounge Access (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony (Club Lounge Access)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Balcony (Club Lounge Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access, Pool View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Business Lounge Access, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Business Lounge Access (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 840 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds, Business Lounge Access

View from room

Premium Room, 2 Double Beds, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 420 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Business Lounge Access, Pool View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Business Lounge Access, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 840 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room

Room amenity

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 323 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

Room amenity

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 420 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 840 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds, Pool View

Room amenity

Classic Room, 2 Double Beds, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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Premium bedding, down comforters, minibar, in-room safe
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Pool
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The price is CA $240
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includes taxes & fees
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About the area

San Rafael

Located in San Rafael, InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel is connected to a shopping center. National Theater and National Museum of Costa Rica are cultural highlights, and travelers looking to shop may want to visit Multiplaza Mall Escazu and Avenida Escazú Shopping Center. Business Center Forum 1 and Valle del Sol are two other places to visit that come recommended.
Visit our San Rafael travel guideOpens in a new window

What's nearby

  • Multiplaza Mall Escazu - 5 min walk
  • Hospital Cima San José - 18 min walk
  • Avenida Escazú Shopping Center - 3 min drive
  • Costa Rica Convention Center - 14 min drive
  • Plaza Real Cariari - 14 min drive

Getting around

  • San Jose Contraloria Station - 8 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 17 min drive

Restaurants

  • La Oliva Verde - 8 min walk
  • Le Petit Chez Christophe - 4 min walk
  • Starbucks - 3 min walk
  • Zambra
  • Chili's Grill & Bar - 8 min walk

About this property

InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

Luxury family-friendly hotel refurbished in 2020 and located near Multiplaza Mall Escazu
Located close to Hospital Cima San José and Avenida Escazú Shopping Center, InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel provides a poolside bar, a terrace, and a shopping mall on site. Indulge in a body scrub, a massage, and a body wrap at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Babysitting (surcharge), tour/ticket assistance, and a banquet hall
  • ATM/banking services, wedding services, and concierge services
  • Guest reviews give good marks for the helpful staff
Room features
All 372 rooms boast comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • 49-inch LED TVs with premium channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (CRC 8,630 per day)
  • Secured, uncovered valet parking on site (CRC 7,800 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CRC 16,500 for adults and CRC 8,250 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Factory
  • Nau Sushi Lounge
  • Pimento
  • The Market
  • Zambra

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (31,215 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Reception hall
  • Renovated entire property - March 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 49-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 16500 for adults and CRC 8250 for children
  • Covered self parking fee: CRC 8630.00 per day
  • Uncovered valet parking fee: CRC 7800 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel
Real InterContinental Costa Rica Multiplaza Mall Escazu
Real InterContinental Costa Rica Multiplaza Mall
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu

Frequently asked questions

Does InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM–6:00 PM.

How much does it cost to stay at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

As of Apr 26, 2024, prices found for a 1-night stay for 2 adults at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel on May 19, 2024 start from CA $405.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

Self parking is available for CRC 8630.00 per day. Valet parking is available for CRC 7800 per day.

What time is check-in at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel located?

This family-friendly San Rafael hotel is located on the Strip, within 1 mi (2 km) of Multiplaza Mall Escazu, Hospital Cima San José, and Avenida Escazú Shopping Center. Business Center Forum 1 and Valle del Sol are also within 6 mi (10 km).

InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 589 reviews" "
Rating 8 - Good. 140 out of 589 reviews" "
Rating 6 - Okay. 54 out of 589 reviews" "
Rating 4 - Poor. 23 out of 589 reviews" "
Rating 2 - Terrible. 31 out of 589 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I stay at this hotel probably six times a year. Staff is very friendly. Food is always excellent and it's very convenient for shopping.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed on the Club floor and the Club was excellent. Staff were outstanding. Super helpful. Great breakfast and evening snacks. Highly recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien. El único “pero” es que ayer al ir a cenar casi no me dejan entrar porque venía muy fachosa después de hacer rafting …sino, todo súper!
Stayed 5 nights in Mar 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , Loved the resturants
Stayed 2 nights in Feb 2024

6/10 Okay

MAURICIO, Doral

Stayed 1 night in Jan 2024

10/10 Excellent

Alexander

Stayed 2 nights in Jan 2024

10/10 Excellent

Avery Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is simply the best! It’s at least 20 minutes from the airport, so no plane noises and right across the street from a fantastic mall with international stores I’ve never seen before! The food in the restaurants here is delicious and the spa is sensational!
Stayed 1 night in Dec 2023

8/10 Good

Pablo, doral

Stayed 1 night in Jan 2024

8/10 Good

Areej

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel , not catering for non Spanish speakers. No English TV channels but news. Poor spoken English by staff
Stayed 4 nights in Dec 2023

8/10 Good

shakeela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0