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Hilton Garden Inn Santa Ana San Jose

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Outdoor pool, free cabanas, pool umbrellas
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Hilton Garden Inn Santa Ana San Jose

Hilton Garden Inn Santa Ana San Jose

3.5 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
City Place, Santa Ana, Santa Ana

Explore the area

  • Popular LocationCity Place Santa Ana1 min walk
  • Popular LocationBusiness Center Forum 117 min walk
  • Popular LocationMomentum Lindora Shopping Center3 min drive
  • AirportSan José (SJO-Juan Santamaría Intl.)37 min drive

Room options

About this area

Santa Ana

Located in Santa Ana, Hilton Garden Inn Santa Ana San Jose is connected to a shopping center. Travelers who have shopping on the agenda can visit City Place Santa Ana and Multiplaza Mall Escazu. Looking to enjoy an event or a game while in town? See what's going on at National Stadium of Costa Rica.

What's nearby

  • City Place Santa Ana - 1 min walk
  • Business Center Forum 1 - 17 min walk
  • Momentum Lindora Shopping Center - 3 min drive
  • Multiplaza Mall Escazu - 12 min drive
  • Hospital Cima San José - 12 min drive

Getting around

  • San Jose Cemetery Station - 13 min drive
  • Juan Santamaria Intl. Airport (SJO) - 35 min drive

Restaurants

  • Lo Spago - 2 min walk
  • Altapas - 2 min walk
  • Bufalo Grill & Market - 2 min walk
  • Gaudi - 4 min walk
  • Andiamo Lá - 4 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

3.5-star family-friendly hotel connected to a shopping center
Located close to City Place Santa Ana and Business Center Forum 1, Hilton Garden Inn Santa Ana San Jose provides a roundtrip airport shuttle, a swim-up bar, and a grocery/convenience store. The onsite restaurant, Garden Grill & Bar, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and an art gallery on site.
You'll also find perks like:
  • An outdoor pool with free cabanas, pool umbrellas, and a swim-up bar
  • Free self parking
  • Cooked-to-order breakfast (surcharge), luggage storage, and a reception hall
  • An elevator, ATM/banking services, and a gift shop
Room features
All 143 individually furnished rooms include thoughtful touches such as heated floors and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heated floors, and LED light bulbs

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 15,000 per person
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Eco-friendly cleaning products
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED light bulbs
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: USD 15000 per person (approximately)
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses a grey water recycling system and eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Does Hilton Garden Inn Santa Ana San Jose have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on Feb 11, 2023 start from CA $148.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Santa Ana San Jose pet-friendly?

Yes, Hilton Garden Inn Santa Ana San Jose allows dogs (limit 2 per room) with a maximum weight of up to 44 lbs per pet. There's a deposit of USD 25.00 per stay and a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Santa Ana San Jose?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Santa Ana San Jose?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Garden Inn Santa Ana San Jose?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hilton Garden Inn Santa Ana San Jose provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 33 per vehicle applies.

Where is Hilton Garden Inn Santa Ana San Jose located?

This family-friendly Santa Ana hotel is within 1 mi (2 km) of City Place Santa Ana and Business Center Forum 1. Multiplaza Mall Escazu and National Stadium of Costa Rica are also within 9 mi (15 km).

Reviews

9.2

Wonderful

Rating 10 - Excellent. 237 out of 310 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 45 out of 310 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 19 out of 310 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 6 out of 310 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 3 out of 310 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Hannah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There wasn't anything on the website to indicate their pool and jacuzzi would be closed for renovation for two weeks. Its wrong to not disclose that information. We had an extremely long flight and delays. We really were looking forward to enjoying those amenities. Also the three receptionists we spoke with NEVER mentioned the hotel would provide transportation and access to a nearby Hilton until we were checking out! We were also told our breakfast was included with our hotel booking. After eating breakfast they asked for our room number and gave us a our bill. Our breakfast for two people who barely ate anything was $50. The manager was not there when I tried to complain. I do NOT recommend this hotel for anyone who is staying more than one night. The bar and restaurants are walking distances of maybe five minutes have better and cheaper food choices. I did like how nice and clean the property is but would have preferred to stay elsewhere. Also the buidling was extremely cold and the AC was stringer than the cold weather outside.

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very safe nice lodgings with walking distance to shopping eating etc.highly recommend it

10/10 Excellent

Susan, Cincinnati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and customer service.

10/10 Excellent

Brendon, Knoxville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good amenities.
Stayed 1 night in Jan 2023

8/10 Good

Rosa, League City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hilton Garden Inn Santa Ana hotel in San José for 16 nights visiting my family, the hotel is beautiful and modern, it is new, the staff is very friendly and kind, the destination is amazing, but there are several things that need to be improved. the beds are not comfortable, the bathroom is modern and the vanity has no place to put personal bathroom items, they should put a shelf under the bathroom sink for that, the hair dryer is not in the bathroom but in the closet because it has no place If put, the walls in the rooms is very thin and does not insulate the noise from other rooms, a lot of noise at night and in the morning. This hotel is very beautiful but they should correct all these ,but it is also the Best hotel in the Santa Ana area. There is a lot restaurants front Hotel .

10/10 Excellent

Reves

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel

10/10 Excellent

Tito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facilities and area. Ther is not much to "not like".

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very helpful staff, good location for everything on West side of city.

4/10 Poor

Audrey

Travelled with partner
Liked: Amenities, property conditions & facilities
The bed was sooo hard. We slept horribly all nights we were there. Also asked front desk for suggestions about sight seeing around the area and they had no suggestions at all…
Stayed 3 nights in Dec 2022

10/10 Excellent

Lilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Dec 2022