The hotel was beautiful. However, I had a serious problem with noise at night and in the very early morning hours. The noise level in the hallway echoed throughout our floor. My room faced the courtyard, which was beautiful, but had events and tourists outside at all hours. My room was also by the breakfast area and that is set up around 4:00 am; as a result it was impossible to get a good night's sleep.
The first night I complained and it was explained that there was an event in the hotel that had been scheduled a while back. While I am sure it was significant to the hotel, I paid for my room and was not advised of the noise level. I called the reception several times throughout the night and they were very apologetic, but there was really nothing they could do to remedy the situation. When I wrote the manager, he reimbursed the first night. I did not complain further after that, but I also did not seep much either.
The hotel staff was friendly and helpful to the best of their ability and the hotel itself was beautiful. However, I would not stay there again because after long days of physical activities, one needs a place to rest.