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Hotel Palma Real

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Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace

Overview of Hotel Palma Real

VIP Access

Hotel Palma Real

3.5 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
200 Mts. Norte del ICE, Sabana Norte, San José, San Jose, 694-1005

Explore the area

  • Popular LocationSabana Park7 min walk
  • Popular LocationNational Stadium of Costa Rica11 min walk
  • AirportSan Jose (SJO-Juan Santamaria Intl.)29 min drive
  • Popular LocationBraulio Carrillo National Park62 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

San José

Located in San José, Hotel Palma Real is in the city center and near the airport. The area's natural beauty can be seen at National Park and Braulio Carrillo National Park, while Museum of Costa Rican Art and National Theater are cultural highlights. Check out an event or a game at National Stadium of Costa Rica, and consider making time for Spirogyra Butterfly Garden, a top attraction not to be missed.
Visit our San José travel guideOpens in a new window
Map

What's nearby

  • Sabana Park - 7 min walk
  • National Stadium of Costa Rica - 11 min walk
  • Estadio Nacional - 11 min walk
  • Museum of Costa Rican Art - 12 min walk
  • Braulio Carrillo National Park - 62 min drive

Getting around

  • San Jose Sabana Station - 20 min walk
  • Juan Santamaria Intl. Airport (SJO) - 29 min drive

Restaurants

  • Park Cafe - 6 min walk
  • El Marisco Vivo - 12 min walk
  • Las Mañanitas - 12 min walk
  • Central Pub - 13 min walk
  • Soda Tapia - 13 min walk

About this property

Hotel Palma Real

3.5-star hotel, walk to Sabana Park
Along with a casino, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Palma Real offers 68 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This San José hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 4:00 AM - 6:00 PM
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • 7 casino gaming tables
  • 90 casino slot machines
  • Bingo
  • Casino (538 square feet of space)
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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San José
San José
3 star
3 star
Family-friendly
Family-friendly
Guest rating 3.5+
Guest rating 3.5+
Hotel
Hotel

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person
  • Airport shuttle fee per child: USD 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Palma Real San Jose
Palma Real Hotel
Palma Real San Jose
Hotel Palma Real

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 334 out of 932 reviews
5 - Excellent 36%
Rating 4 - Good. 369 out of 932 reviews
4 - Good 40%
Rating 3 - Okay. 148 out of 932 reviews
3 - Okay 16%
Rating 2 - Poor. 50 out of 932 reviews
2 - Poor 5%
Rating 1 - Terrible. 31 out of 932 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel is always very attentive, excellent service
Stayed 2 nights in Jun 2022

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was neat and clean. The staff was courteous and helpful. Complimentary breakfast included made to order omelets, pancakes and made to order egg dishes. We were very satisfied with the hotel, the location and the staff.
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about Palma Real, it is friendly and quiet. Rooms are clean and fresh.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Palma Real for many years now. I have gotten to know alot of the people there and enjoy seeing them when I come down, is an excellent place to stay for me.
Stayed 1 night in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ilike the location is quiet and safe area, the staff were friendly also enjoyed the sound of the bird in the patio area in the morning, by the way I have to mention every day a new breakfast, so delicious; that made the different in my stay
Stayed 4 nights in Apr 2022