Palma Real Hotel & Casino

Photo gallery for Palma Real Hotel & Casino

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Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace

Overview of Palma Real Hotel & Casino

VIP Access

Palma Real Hotel & Casino

3.5 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
200 Mts. Norte del ICE, Sabana Norte, San Jose, San Jose, 694-1005

Explore the area

  • Popular LocationSabana Park6 min walk
  • Popular LocationMuseum of Costa Rican Art13 min walk
  • Popular LocationCosta Rica National Stadium (Estadio Nacional de Costa Rica)15 min walk
  • AirportSan Jose (SJO-Juan Santamaria Intl.)18 min drive

Choose dates to view prices

About this area

San Jose

Located in San Jose, Palma Real Hotel & Casino is in the city center and near the airport. The area's natural beauty can be seen at National Park and Braulio Carrillo National Park, while Museum of Costa Rican Art and National Theater are cultural highlights. Check out an event or a game at Costa Rica National Stadium (Estadio Nacional de Costa Rica), and consider making time for Spirogyra Butterfly Garden, a top attraction not to be missed.

What's nearby

  • Sabana Park - 6 min walk
  • Estadio Nacional - 11 min walk
  • Museum of Costa Rican Art - 13 min walk
  • Costa Rica National Stadium (Estadio Nacional de Costa Rica) - 15 min walk
  • Mercado Central - 4 min drive

Getting around

  • San Jose Sabana Station - 20 min walk
  • Juan Santamaria Intl. Airport (SJO) - 18 min drive

Restaurants

  • Park Cafe — 6 min walk
  • Estacion Atocha — 8 min walk
  • Fogo do Brasil — 10 min walk
  • El Marisco Vivo — 12 min walk
  • Las Mañanitas — 12 min walk

About this property

Palma Real Hotel & Casino

3.5-star hotel, walk to Sabana Park
Along with a casino, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. All 68 rooms offer free WiFi, room service, and LCD TVs with satellite channels. Coffee makers, down comforters, and hair dryers are among the other amenities available to guests.
Palma Real Hotel & Casino offers 68 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 4:00 AM - 6:00 PM
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 1 restaurant
  • 1 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • 7 casino gaming tables
  • 90 casino slot machines
  • Bingo
  • Casino (538 square feet of space)
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 8.00 per person
  • Airport shuttle fee per child: USD 8.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Palma Real San Jose
Palma Real Hotel
Palma Real San Jose
Hotel Palma Real
Palma Real Hotel Casino
Palma Real & Casino San Jose
Palma Real Hotel & Casino Hotel
Palma Real Hotel & Casino San Jose
Palma Real Hotel & Casino Hotel San Jose

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 299 out of 884 reviews
5 - Excellent 34%
Rating 4 - Good. 359 out of 884 reviews
4 - Good 41%
Rating 3 - Okay. 146 out of 884 reviews
3 - Okay 17%
Rating 2 - Poor. 50 out of 884 reviews
2 - Poor 6%
Rating 1 - Terrible. 30 out of 884 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times at this hotel and the staff are always friendly and nice, has a very good breakfast also.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travel is easy to get in and out
Stayed 2 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well keep, honest hotel is showing it age but is well maintain. I have used this hotel for the 10 years and have enjoyed the stay each time.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet neighborhood, close to downtown. Staff are very friendly and accomodating
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing
Stayed 1 night in Oct 2021