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Hastings House Country House Hotel

Photo gallery for Hastings House Country House Hotel

Featured Image
Terrace/Patio
LED TV, fireplace
View from Room
In-Room Dining

Overview of Hastings House Country House Hotel

Hastings House Country House Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
160 Upper Ganges Road, Salt Spring Island, BC, V8K 2S2

Explore the area

  • Popular LocationSaltspring Marina1 min walk
  • Popular LocationGanges Marina7 min walk
  • Popular LocationSalt Spring Island Visitor Centre9 min walk
  • AirportGanges, BC (YGG-Ganges Harbour Seaplane Base)1 min drive

Choose dates to view prices

About this area

Ganges

Located in Salt Spring Island, Hastings House Country House Hotel is in a rural area and on the waterfront. Saltspring Marina and Long Harbour Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Maxwell Provincial Park. Dinner Bay Japanese Garden and The Raptors are also worth visiting. Discover the area's water adventures with kayaking, boat tours, and fishing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Saltspring Marina - 1 min walk
  • Ganges Marina - 7 min walk
  • Salt Spring Island Visitor Centre - 9 min walk
  • Salt Spring Saturday Market - 11 min walk
  • Artspring Arts Center - 13 min walk

Getting around

  • Ganges, BC (YGG-Ganges Harbour Seaplane Base) - 1 min drive

Restaurants

  • Manor Dining — 1 min walk
  • El Loco Taco — 7 min walk
  • Calvin's Bistro — 8 min walk
  • Penny's Pantry — 9 min walk
  • Golden Island Restaurant — 9 min walk

About this property

Hastings House Country House Hotel

4-star waterfront hotel near Saltspring Marina
A restaurant, a bar/lounge, and massage/treatment rooms are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, concierge services, and free newspapers. All 18 individually decorated rooms feature free WiFi and Tempur-Pedic beds. Guests can enjoy fireplaces, and other standard amenities include refrigerators, room service, and LED TVs.
Hastings House Country House Hotel offers 18 air-conditioned accommodations with fireplaces and coffee/tea makers. Each accommodation is individually decorated. Tempur-Pedic beds feature Frette Italian sheets and premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of Relais & Chateaux.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 10:00 AM - 7:00 PM
  • Airport shuttle on request
  • Free ferry terminal shuttle

Food and drink

  • Free full breakfast available daily 8 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Private picnics
  • Spa services

Family friendly

  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Fireplace
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 7:30 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving after 6 PM can receive check-in assistance by calling the guest service number posted on the office door.

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per day
Dogs welcome
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the ferry terminal and airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hastings House
Hastings House Country House
Hastings House Country House Hotel
Hastings House Country House Hotel Salt Spring Island
Hastings House Country House Salt Spring Island
Hastings House Country House
Hastings House Country House Hotel Hotel
Hastings House Country House Hotel Salt Spring Island
Hastings House Country House Hotel Hotel Salt Spring Island

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 17 out of 28 reviews
5 - Excellent 61%
Rating 4 - Good. 7 out of 28 reviews
4 - Good 25%
Rating 3 - Okay. 3 out of 28 reviews
3 - Okay 11%
Rating 2 - Poor. 1 out of 28 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 28 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.7/5

Staff & service

3.2/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

2/5 Poor

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
While the property is like a quaint country side with lots of flowers and meadows, the facilities themselves were like a step up from camping. We stayed in a suite with a nice peekaboo view however, the room was not cleaned even once in the 4 days we stayed. We asked numerous times to have it cleaned to come back to it in the same state. Our plumbing went at one point and they gave us another room (which was still dirty from the last guest) to use the washrooms. When we came back to our room, all of our soap was gone and toilet not fixed. There were large ants all over the room and the "warm muffins" they say they leave you in a basket were mini bite sized snacks left in a soggy paper bag that you got lunches in back in the 80's. It felt like a pity muffin. The "4-diamond" restaurant was more like a 1-pebble with an extremely overpriced menu for subpar service. Do not recommend.
Stayed 4 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Hastings House is a beautiful property. The only hiccup was the TV in our room wasn’t working due to a faulty cable box. Unfortunately the cable box could not be switched out. The only available rooms had not been cleaned. We were told this right after we checked in, as we checked out the TV right away. Fortunately the Manager (Allan), made everything right and arranged for another room to be cleaned prepared for us. It was ready by the time we finished dinner. We were also upgraded to one of the newer air conditioned units; which was greatly appreciated as this was during a heatwave. The staff are all very efficient and helpful. A Fantastic place to stay!
Stayed 2 nights in Jun 2021

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
The restaurant needs resuscitation
Gorgeous property. We stayed at one of the Hillside suites and the setup and amenities are very nice. The real disappointment is the restaurant. The menu reads like it hasn’t been changed in decades (think escargot). In the right hands old fashioned can be amazing but unfortunately, there is no finesse to the food, which at the price point is really unforgivable. For example the scallops and prawns - served with a heaping pile of bland caesar salad and the kind of overly salted matchstick fries that were really trendy in the 90’s. Why? Other dishes though less mysterious in their design were also disappointing. It’s a shame because the grounds are serene and well kept.
Stayed 2 nights in Oct 2020