Search Apart Hotels in Romulus

"I felt it was your average hotel, nothing spectacular. The rooms were clean and could use some refreshing. Loved the bathroom & all its amenities. The room was incredibly warm and never cooled down. It was also incredibly dry, I literally drank 3 water bottles through out the night. It was one of the worst nights stays I’ve had in a hotel. The breakfast bar in the morning was fantastic!"

"Staff was amazing & the city view room was perfect for valentine’s day!"

"Sheets were dirty"

"Outstanding hotel. Amazing staff. Great rooms. Convenient shuttle service. Excellent bar. "

"Clean room. Attentive desk staff the minute we walked it. Easy check in and they provided discounted airport parking "

"Stayed for one night to get away and have some fun and good eats. Hollywood Casino did not disappoint. Very clean and the entire staff is professional and super friendly and helpful. Dinner at the Prism was excellent, and there was live jazz which made our night. I highly recommend this casino."

"Very small room and extremely small shower. Very unhappy that the property would not refund 1 day of prepaid 3 day stay, despite widespread airline cancellations making it impossible to arrive as planned. "

"Clean room, helpful staff"

"I do not leave negative reviews lightly, but this stay needs to be documented. The room had a strong foul odor overnight. The next morning, I discovered the toilet was completely blocked. I politely informed the front desk before leaving for a meeting. When I returned later in the day, the blockage had been cleared. However, the toilet had not been cleaned afterward. There was visible residue remaining on the rim (even after multiple flushes). I calmly returned to the front desk and requested that the toilet be cleaned. I did not ask the front desk employee to clean it personally — only that it be addressed by whoever handles housekeeping. The response I received was defensive: I was asked whether she was “supposed to clean my toilet” and told there was no one else on duty. Rather than escalate the situation, I disengaged. The toilet was never cleaned. Maintenance issues can happen. Staffing shortages can happen. What should not happen is making a guest feel unreasonable for requesting basic sanitation. In addition, the property shows visible signs of poor upkeep, including burned sections of carpet in the room. This is not about luxury expectations. It is about cleanliness and professional handling of a basic hygiene issue. Unfortunately, this stay fell short on both."