River Hills Vacation Packages

Very impressed with the hotel and staff!

St. Kates is a must stay. No need to leave the property. The food, art and daily live music provide great options for a staycation!

Excellent property! Near to everything we wanted to do, and very walkable!! Loved the building! Beautiful!!

The lobby is beautiful and the staff is super friendly. The room was very clean! The shower glass wall partition into the room could be less transparent. You need to be comfortable showering and using the toilet in view of your spouse or partner… I think an exhibitionist designed it. We didn’t notice the great outdoor seating and bar area until we were waiting for our Uber to leave…. be sure to find it early! The coffee is only 6a.m.-10a.m., and they frequently ran out of either coffee or supplies. However, the coffee was very good! The room phone did not ring to the desk or concierge- just a busy tone, and there wasn’t any cleaning or towel service even though we were there 3 nights. Maybe they could use a door knob hanger to indicate room refreshing needed? Overall we enjoyed our stay, although we expected more for the price we paid.

We stayed in suite #8. It was beautiful and very roomy. It had all the amenities one could need and it was quiet and comfortable despite being right next to the hotel’s restaurant (which was delicious). There are just a few small things that needed tending to and the customer service response to help us with those were very quick. The #3 does not work on the inner keypad to enter the room and our code contained a 3. This has apparently been a problem for a little while. When we called, the gal gave us a new number right away. Also, there was no WiFi passcode in the room or in the communication prior to checkin. We had to call again for that. Service was wonderful again. The lights in the bathroom were partially out and there were no replacement bulbs in the room. We didn’t call about this but were hopeful the housekeepers would resolve the issue for the next guests. We will definitely stay again as these were very minor issues.